Role of HR Skills in Developing HPW Culture
Added on 2020-10-22
17 Pages4921 Words314 Views
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Developing individuals, teamsand organisations
Table of ContentsINTRODUCTION...........................................................................................................................3LO 1.................................................................................................................................................3P1 Appropriate and professional skills, knowledge and behaviours required by HRprofessionals...........................................................................................................................3P2 Develop a professional development plan and analyse completed personal skills audit..4LO 2.................................................................................................................................................8P3 Differences between individual and organisational learning, training and development.8P4 The need for continuous learning and professional development for sustainable businessperformance............................................................................................................................9LO 3...............................................................................................................................................11P5 High performance working (HPW) contributes to employee engagement and competitiveadvantage..............................................................................................................................11LO 4...............................................................................................................................................12P6 Different approaches to performance management which supports in high performanceculture and commitment.......................................................................................................12CONCLUSION..............................................................................................................................13REFERENCES..............................................................................................................................14
INTRODUCTIONDevelopment of team play an important role in growth of organisation. The Whirlpool isan American multinational marketer and manufacturer related to home appliance. Theheadquarter of this corporation is in Benton Charter Township, US. This study shows theimportance of high performance working which helps the company in employee engagement andcompetitive advantage. There are some skills that are required for HR manager as they playvarious functions and role in the company as leading, hiring and motiving employees. This reportshows the importance of individual and organisational learning, development and training inorder to improve the skills and knowledge of employees for effective work. Continuousdevelopment and professional development is also important for the company's growth andsustainable business performance (Bolden, 2016). There are several performance approaches likecollaborative working which supports an organisation in building and creating high performanceculture for increasing sales and reducing labour turnover.LO 1P1 Appropriate and professional skills, knowledge and behaviours required by HR professionalsThere are several skills and knowledge that are required by HR professionals in order tolead employees and staff members of the company. In order to achieve organisational goals ineffective manner there is requirement of some skills that are communication skills, decision-making skills, training and development skills, budgeting skills and organisational skills. Knowledge and behaviours required by HR: There are some skills and knowledge thatare essential and required by HR professional of Whirlpool such as: collaboration, humanresource knowledge, Critical thinking skills etc.Critical thinking skills: It is the most important skill. HR professional need to balanceand maintain all the complex situations that arises in Whirlpool corporation. For solving all theproblems it requires quick problem solver ability which will take less time. HR professionalrequires strategically cultivate in the corporation environment in order to work together towardsthe achievement of determined goals.Communication skills: Being an HR professional of Whirlpool corporation, there is arequirement to have ability of expressing their views and opinions clearly in written and in oral
communication. HR manager have to deal with a lot of people in their company so it is importantto listen their issues and solve their problems. Through this interaction they gain confidence andtrust of the employees which is important for the company's growth.Decision-making skills: There is a lot of process that involved decision-making process.The main function of HR of Whirlpool company is to recruit, hire and development ofemployees so they have to take the decisions related to recruiting process and they have to decidethat which candidate is the best for the job and what skills are special in that candidate. So it isvery important for HR manager to have the decision-making skills.Budgeting skills: Benefits and compensations all go through HR. It includes training anddevelopment, performance appraisals and activities and so on. These all the activities have to beincorporate with company's budgeting planning. The another main function and responsibility ofHR manager is to minimize expenditures or not overspend on unnecessary things and activities.Empathetic skills: HR manager of Whirlpool has to deal with people concerns and theircomplaints that may be related to salary and work load. For resolving their problems and as a HRmanager it is required to have empathetic skills to ensure them that HR understand their needsand opinions well (Bourne, 2016).Training and development skills: The another main function of HR manager is toprovide training and development to employees in order to strengthen their skills. They areresponsible in proving development and promotion opportunities which can help employees inmaximizing their performance and efficiency. These programs directly impact on Whirlpool asworkers concentrate on their work and do all the projects before the deadline.Adaptability skills: Adaptability refer those skills that makes HR able to adjust theirplanned work by applying skills and critical thinking and compete the work and priority in achanging environment. This skill is also very important for HR manager of Whirlpoolcorporation in order to respond to multiple demands according to changes and satisfy thecustomers. It requires developing flexible resources to meet future and current needs ofconsumers.P2 Develop a professional development plan and analyse completed personal skills auditA professional development plan is managed and created by the manager of Whirlpool asthey work closely with the members of staff to document development, required skills and goalswith the aim of continuous improvement of the company and help career development of the
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