Developing Individuals, Teams and Organizations (solved)

Developing Individuals, Teams
and Organizations
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Table of Contents
INTRODUCTION........................................................................................................... 3
TASK1......................................................................................................................... 3
P1.Evaluation of knowledge, skills and behavior required by a HR Professional.........3
P2. Personal skills audit to identify appropriate knowledge , skills and behaviors
for developing a plan of given job role....................................................................5
Personal Development Plan........................................................................................ 7
TASK 2........................................................................................................................ 8
P3 Difference between organizational and individual learning in training and
development........................................................................................................... 8
P4 Need for continuous learning and professional development to drive
sustainable business performance........................................................................10
TASK 3...................................................................................................................... 12
P5 Contribution of HPW to employee engagement and competitive advantage . .12
TASK 4...................................................................................................................... 14
P6 Different approaches to performance management which support high-
performance culture and commitment..................................................................14
CONCLUSION ........................................................................................................... 16
REFERENCES............................................................................................................. 17
Books and Journals................................................................................................ 17
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INTRODUCTION
Development of working staff and team groups is the basic requirement of every
company which wants its business growth in the business worlds. It is beneficial for the
employee’s personal growth and professional career. It helps in making policies rules and
effective strategies to achieve organization’s desired goals. The developments of individuals,
teams and organizations are interrelated as it helps in achieving in organization goal. It also helps
in market growth of the organization. The present report is based on the case study of Whirlpool
which deals in providing electronic appliances across worldwide. In this report behavior,
knowledge, skills required by a HR professional is included to manage company’s environment.
Apart from that, individual and organizational learning is also discussed to enhance productivity
among individuals. Moreover various approaches of performance management are briefly
discussed under the report.
TASK1
P1.Evaluation of knowledge, skills and behavior required by a HR
Professional
To carry out activities in a proper manner, every organization requires a well trained and
hard working staff. As, this training generates good efficiency and professionalism in the mind of
an employee. Development of employees should be focused to attain targeted goals in business.
In the context of Whirlpool company requires employees having sufficient knowledge and skills
with the advancement of technology to increase market growth and profit margins. Different
capabilities and knowledge is required through by HR Professional of Whirlpool to enhance
skills. Here knowledge, skill and behavior of HR professionals are discussed below:
Required skills: To complete a task with a targeted result in specified time is the ability which is
required. In the context of Whirlpool, an HR Professional required these skills (Turner, 2014):
 Good communication
Information should be conveyed properly among staff members. The words which
are used by HR professional and communication should be clear and accurate. It is the
duty of an HR manager of Whirlpool to convey the information properly on every level
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of an organization without any misunderstanding. This helps in maintaining a good
working atmosphere.
 Overcoming confliction and problems
Conflicts of of communication should be resolved by an HR manager in
organization. A Manager should be calm, impartial and unbiased while addressing the
issues. The HR manger at Whirlpool must capable of resolving problems with his
maturity and understanding. This results to a healthy working environment.
 Problem Solving Skills- HR Manager at Whirlpool should be capable of problem solving
by providing immediate solutions. This assist the manager to complete the difficult tasks
as well as allow the employees to perform tasks without any interruption. This leads to
creation of harmonious environment at the work place.
Required Knowledge: An organization should hire employees with sufficient knowledge in
their respective fields. This helps in running a business effectively. Proper knowledge helps in
making decisions quickly to tackle the issues. In the context of Whirlpool a manger should have
knowledge in followings fields:
 Training and Development- HR Manager at Whirlpool should have proper knowledge
regarding training needs for the employees. This knowledge helps the manager to
provide necessary training to its employees and enhance their skills which assist them to
function properly and attain the positive result.
 Laws and Governance- Hr manager within the respective organization should have
proper understanding and knowledge of the different laws and regulations which are
defined by the governmental authorities which have impact on the whirlpool business.
Proper knowledge regarding health and safety law, proper working condition and
employees working hour are the basic laws which the HR manager of the Whirlpool
should be aware of to attain the positive results.
Required Behavior: the way of talking and interaction determines the behavior of an employee.
Interaction of a manager with other staff manger also influences the working ability of the staff.
In the context of Whirlpool it is important for an HR manger to communicate politely and
humbly to employees (Katzenbach, 2015).
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