Developing individuals teams organisations

Developing individuals teams and organisations

Developing Individual’s
Teams Organisations

Table of Contents
INTRODUCTION...........................................................................................................................3
Section 1...........................................................................................................................................3
PART 1............................................................................................................................................3
Right skills, knowledge and behaviours needed to carry out role as Human resource adviser...3
Detailed personal skills audit to identify KSBs in context of HR adviser job role.....................5
Professional development plan that sets out learning aims and training ....................................7
PART 2..........................................................................................................................................11
Explanation of what continuous learning & development and professional development are..11
Analysis of need for professional development and continuous learning to drive sustainable
business performance in organization........................................................................................12
Section 2-.......................................................................................................................................14
HPW contribution to employee engagement and competitive advantage within company......14
Benefits of implementing HPW practices to improve business performance ..........................15
Evaluating different methods of performance management......................................................16
Critically evaluate approaches and make judgments based on how these can be supportive ...17
CONCLUSION .............................................................................................................................18
REFERENCES..............................................................................................................................19

INTRODUCTION
Developing team, individual and businesses is one of the most important and quite
difficult jobs of managers whether they are experienced or new. It is vital because managers are
accountable for carrying out business tasks in order to reach at organization aims & objectives.
They use different types of tactics and methods to develop a group of people, individual and
organizations. Management do a lot of efforts and hard work to build teams at workplace who
are highly knowledgeable and skilled. This assignment is based on High town Housing
association, which falls under list of respected and well known charitable housing associations in
UK. The current study is divided into two sections. Section no one will explain behaviours,
knowledge and skills required by and for HR adviser.
It will define personal skills audits to determine right KSBs and professional
development plan for specific job role. This section also covers, concept of continuous learning
& development and professional development as well as describe need for continuous learning &
professional development. Furthermore, in context of section 2, it will clarify contribution of
HPW to employment competitive benefits and employment within specific organizational
condition. It will explain varied approaches to performance management and their support in
regard to high commitment and performance culture.
Section 1
PART 1
Right skills, knowledge and behaviours needed to carry out role as Human resource adviser
It is well known that in this rapid changing world accountabilities and duty of HR adviser
has become quite dynamic (Baran, Filipkowski and Stockwell, 2019). To advise consumers and
workers on recruitment of new applicants and retention of current staff member, is the main role
of person appointed at above position within High town Housing association. They generally
included in helping and supporting recruitment managers with their interview methods and
writing job descriptions and designing business policies as well as researching performance

evaluation approaches.
Appropriate skills, knowledge and behaviours mean a lot within Human resource adviser
role. With the help of right abilities and knowledge they can perform even better and enhance
productivity level of company effectively. There are many skills and other things required to
carry out this specific role in chosen company, following are-
Good communication skills-
This skill is needed for human resource adviser role as it make them able to provide key
advise based on varied things like grievance and absence of workers (Buenviaje and et.al., 2016).
HR adviser with this skill can develop better working relationship with other people at workplace
effectively.
Knowledge related to employment law-
To carry out HR adviser role in High town housing association, an person should have
knowledge and proper understanding about employment law, because it make them capable to
provide facilities to staff accordingly (Ardito and Petruzzelli, 2017).
Decision making-
With the help of this skill, HR adviser can support company to restructures management
activities and manage team changes at workplace. With good decision making ability they can
handle matters related to employee relations problems and others.
Time management skills-
Along with above skill, it is also required to carry out above role in firm. It makes them
capable to monitor human resource KPIs, and conduct other activities.
Team building knowledge-
With this knowledge HR adviser, while doing their job in chosen organization enhances
productivity of business and increase productivity.
Technological skills-

It is one of the most vital skills required to develop salary sheets and to mark absence and
presence on system related to existing and new applicants. They can revert human resource
enquires via email, telephone and other digital tools with the help of this skill.
Collaborative work skills-
This skill is important and quite useful for HR adviser as they can develop good relations
at workplace by working and supporting human resource assistant.
Open minded behaviours-
It is really very essential for HR adviser to keep open minded behaviour, because it
allows them to consider other opinions as well.
Knowledge of human behaviour and performance-
With above knowledge and skills human resource adviser must have knowledge related
to human behaviours which makes them able to deal with different workers from varied age
group and allow them to handle their issues with appropriate suggestions.
Trustworthiness behaviour-
Human resource adviser must have this behaviour because it helps to creates positive
working environment at workplace and aid to build strong team within workplace.
Detailed personal skills audit to identify KSBs in context of HR adviser job role
Skills Very good Good Adequate Poor
knowledge
Communication
skills
Decision making
skill
Technical skills
Time
management
skill
Collaborative
practice and
ability
Employment

law knowledge
Team building
knowledge
Open minded
nature
Trustworthiness
behaviour
Knowledge of
human
behaviour
Skills audit-
In order to conduct personal skill audit, specific tool or framework can use that help of
identify right knowledge, abilities and behaviours (Plant, Bara and Sarens, 2019). SWOT
analysis is one of the best tools, I can utilize to determine all my capabilities and weak points
which I need to develop.
Strength-
I can say that I have good communication skills, which is one of my biggest strengths.
With above skill, I also have time management skills, which makes me able to complete my all
tasks on timely manner. I am capable to consider other suggestions and then implement right one
while taking decision regarding employee performance management.
Weakness-
With above skills, I have some weak points that impact on my further job role. Due to
lack of technical skills I will not be able to communicate with others at workplace via emails and
other advanced technologies. Another thing which I need to develop or improve, that is related to
knowledge of employment law or contract. Due to lack of decision making skill sometime I
cannot be able to take appropriate action at right at right place.
Opportunity-
I will work much better than other people at workplace, by developing technical skills,
decision making and knowledge relate to employment. I can grab all the opportunities, by
obtaining all above skills that will help me in further.

Threat-
The biggest threats I will face while developing my skills and abilities that is rapidly
changing technology and rules & regulations related to employment. These threats will affect on
my performance and competencies.
From above analysis, it has been summarized that I needs to develop range of skills and
abilities which makes able to work and accomplish responsibilities as HR adviser.
Professional development plan that sets out learning aims and training
Skills that
needed to be
improved
Priority Strategies that
can be used to
improve key
skills
Resources
that are
required for
development
of skills
Method that
will be used
for evaluation
of various
skills
Time frame
Lack of
knowledge
regarding
several laws
Medium I have planned
to increased my
knowledge
regarding
several laws
that impact
decision
making of HR
while
Recruitment
and selection of
employees by
reading books
or use of
internet to
search about
information
I will
required
several law
books,
internet
connection
and computer
in order to
gather
information
related to laws
such as
employment
laws so that I
can give better
advices to HR
for effective
It can be
analysis and
evaluated by
identifying
number of laws
that I know
which needed
to be
considered by
HR manager
while
managing
diverse
individual of
firm.
It will requires
at least 2-3
month to
improve my
knowledge
regarding
existing rules ,
regulation and
law that
impact HR
decision
making.

related to recent
law and
procedure of
firm (Altinay
and et.al.,
2017).
management
of people.
Poor
Technical
skills
High In order to
improve my
technical skills I
have decided
that I will make
more use of
new and
innovative
technology to
perform several
tasks so that I
can have better
command on
new
technologies.
I have also
decided to take
training or join
classes to have
sufficient skills
and knowledge
regarding the
way new
technologies
To enhance
my technical
skills some of
the resources
that are
required are
smart devices
or computer,
internet
connection or
individual that
have expert
knowledge
about
techniques
that can helps
me to learn
new
techniques to
perform task
and take
accurate
decision.
It can be
evaluated by
analysing my
command,
speed while
using new
techniques to
gather and
analysis
several
information of
firm for
effective
growth and
success in
competitive
market.
For
development
of technical
skills I will
needs
approximately
4-5 months.

such as
information
technology can
be used to
collect, analysis
and interpreted
large data for
correct
decision.
Decision
making skills
Medium
to High
For improving
my decision
making skills I
have decided
that I will learn
from senior
executive or
people that have
expert
knowledge to
take correct
decision within
limited time
frame for
benefit for all.
I have also
planned that I
will solve more
and more
mathematical,
analytical
For better
decision
making skills
I will require
book,
computer or
internet to
find
information
regarding
various
method that
are used by
successful
entrepreneurs
while taking
decision for
growth and
expansion of
business.
Decision
making skills
has been
developed can
be evaluated
by number of
problem I have
resolved, or
accuracy of
decision
making in
terms of result.
Better result of
particular
decision stated
that I have
improved or
developed my
decision
making skills
to provide best
advices to HR
To develop
decision
making skills I
may required
period or
experienced of
1 year.

problem for
increasing my
mind power and
find best
alternative to
resolve various
problems.
manager of
organisation
(Bishop, 2020).
Knowledge of
human
behaviour
High To improve this
behaviour, I
need to select
appropriate
approach and
take
suggestions
from my
seniors.
Expert advice
and case study
of successful
entrepreneurs.
By working
with team and
understanding
their needs, I
can evaluate
my abilities.,
15 days
Personal reflection-
The above personal skill audit is very important for me to handle and manage my career
as a Human resource adviser. In fact, my professional career depends on a number of elements
that were highlighted in SWOT analysis. Role of HR adviser is very challenging and difficult
role, in recent time. It requires a lot of efforts and knowledge, which is quite important. Based on
above audit, it is helpful for me to develop the personal development plan as per my weak points
in order to enhance them at earliest and in effective manner. One thing to note here is that there
are some abilities that are developed with time when individual become experienced. All that is
needed in here is that I must concentrate on my personal development or improvement plan to
turn my weaknesses into abilities.
I can say that by conducting personal skill research, via using SWOT analysis I
effectively identify my threat and chances as well. I need to develop three specific skills, that has

been mentioned above, for which professional development plan can be developed. While
performing as human resource adviser there so many skills I can effectively use to play my role.
PART 2
Explanation of what continuous learning & development and professional development are
Continuous learning is procedure of developing and improving new knowledge as well
as skills related to Hr adviser role in organization (Sánchez-Polo and et.al., 2019). Nonstop
learning and development is really very important in recent time, it help to drive High town
Housing company to sustainable business performance and achievement of strategic aims. It is
self motivated and inspired persistence in obtaining right abilities and understanding in order to
expand skill set and develop further chances. I can come in different types, from formal action
taken to informal learning. It includes self initiative and taking on risk. It can also be within a
firm or it can be personal, such as in long life learning and comprehending. It can consider as
forms part of professional and personal development in an attempt to avoid stagnation and
achieve full potential. Continuous development & learning is about constant expansion of
competencies and skill sets through increasing understanding on specific things. Furthermore, it
means achieving required skills and knowledge life long, an ongoing comprehending includes
with tasks, tactics, review aims and results.
Continuous learning and development is important for an individual who wants to
perform as Hr adviser role. It will help them to increase performance of sustainable business
better than before. This activity aid to improve and develop professional skills as well as abilities
that can use by human resource adviser to manage business activities in effective manner.
Continuous professional development (CPD) also important for further improvement of
skills and other key essential competencies relate to role of HR adviser (Joynes, Kerr and
Treasure-Jones, 2017). It is an ongoing procedure of developing, managing and documenting
professional skills required for above job role. These abilities may be achieved formally, within a
company through training and workshops or informally, by watching others or on the job. It
reflects that professional development is like much other understanding, best thoughts of as a
circular range of activities. The overall process moves from determining individual needs related

to development through planning and then carrying out their learning actions, to reflecting on
learning and then implementing it & sharing it with others in systematic manner.
Analysis of need for professional development and continuous learning to drive sustainable
business performance in organization
Continuous professional development is important and highly required for professional
development of individual within High Town Housing (Arua, 2017). It can help to develop new
knowledge and skills, make able to achieve set aims and allow obtaining employment benefits
like high bonus & incentives. It is essential and needed because it assures a person that they
continue to be competent in their profession effectively. It is also vital to make individual able to
get ahead and to stay at top, furthering their career and improving income. The ultimate result of
well planned and implemented CPD procedure is that is secure applicants at workplace in High
Town Housing as professional career and person.
Properly delivered and well design continuous professional development is significant
because it delivers a lot of benefits to individual, employers and company as well. For example,
when manager design and arrange CPD for existing & new workers, they can contribute in
development of their abilities and skills in effective manner. With this system or process,
management can build a strong team who can perform much better than before and enhance
productivity as well as profitability of firm.
Kolb’s Learning cycle-
It is one of the learning and development theories that help in continuous professional
development. This theory sets out four different distinct learning ways, which are based on a four
stage learning circle.
Concrete experience-
Some people at workplace learn and develop new skills when they do specific tasks and
learn from it.
Reflective observation-

These kinds of people develop their skill and knowledge by reviewing and reflect on new
experience and determine any inconsistence between comprehending & experience.
Figure 1Kolb's Learning Styles
(Source: Experiential Learning Cycle Model, 2019)
Abstract conceptualization-
Individual can learn new things while taking part in continuous professional
development, by learning from own experience.
Active experimentation-
Some workers in organization try out to accomplish their task by applying, what they
have learned.

Section 2-
HPW contribution to employee engagement and competitive advantage within company
High performance work defined as key practices that have been reflect to improve a
business ability to effectively and efficiently attract, hire, recruit and retain skilled applicants
(Cooke and et.al., 2019). It is a general approach used by HR management and HR manager to
manage High town Housing association that aims is to stimulate better employee engagement
and intense commitment to achieve top level of performance. HPW is refers to process of
creating a culture where there is transparency, open lines of communication and trust for all
already available. This is one of the best ways also use to organize work in which staff
participate in making decision that have a actual impact on High town housing firm and jobs
within it.
There are so many key elements accessible in high performance work system that
effectively operates in company and use to enhance their performance level even better than
other firms operating in same sector. It includes assuring employee security, selecting recruiting,
high results-based incentives or compensation, reduced statues barriers, training by commitment
and sharing key information. These components can use in High town housing association which
increase employee engagement degree which in return aid firm to obtain competitive advantages
while operating in industry. For instance, by encouraging employees to take part in decision
making procedures management can engage their involvement while making further changes
which people can easily expect. It helps to build a strong group of skilled applicants who are able
to ready to work harder and achieve competitive benefits for company.
High performance work approach especially utilized to better staff engagement as well as
commitments for get high performance and it is also designed to engage and increase in their
work & use workers full effort. It can be said that, this practice or system is considered as set of
coherent and consistent activities that see workers as an effective source of competitive benefits.
HPW effectively contribute to workers engagement, by applying varied elements that make up
this activity. For example, High Town Housing firm by creating trust partnerships with their

applicants build high commitment and promote extra mile or role behaviour that are important
for success in organization. Management can develop employment security policies which is
another key element of HPW that demonstrate a strong commitment to candidates and their
welfare work best when combined with careful hiring and selection of staff who fit requirement
of firm and who match their job necessities.
Benefits of implementing HPW practices to improve business performance
High performance work system is a set of practices conducted by management in High
town Housing organization designed to develop an effective and productive environment at
workplace where staff has greater accountability and involvement or engagement. It combines
human resource practices, procedures to leverage knowledge, alignment and skill of workers to
company. It provides a lot of benefits to employees and employers in business as well as support
to improve performance of company in effective manner. HPW help better worker attitude which
makes applicant able to contribute in increasing and improving High town business performance.
With the help of this system employee feel more accountable for improving organization’s
operational efficiencies in systematic manner. They take more initiatives and level of innovation
increases (High-performance work practices: How to improve organizational performance with
HPWPs, 2020).
Furthermore, it can be said that by applying selective hiring as high performance work
activity, management can improve performance of company in systematic manner. HR adviser
by carefully examining new hires needs that chosen organization are precise in determining
critical attributed and skill of their staff in first place, enhance business practices. By hiring
skilled and recruiting talented workers, HR can improve each and every activity of firm; they can
make people able to perform according to set structure. Recruiting to fit needs of job makes more
sense that simply hiring applicant with the better academic pedigrees. By recruiting right people
at right place, HR can enhance productivity and practices of business even better than
competitors, which is really very essential. It analyzed that HPW activities empower staff, which
aids organizational and its operational efficiency (Oentoro, 2018).
High performance working include substantial investment in applicants to empower by
improving and developing individual skills, motivation, flexibility and knowledge, with
expectation that employer can cater them with capability and chance to deliver input into work

area decisions. In return, organization expect that empowered staff either new or existing can be
capable to adapt and except quickly to rapidly modifying market conditions and business
environment, thus betterment operational effectiveness’s and performance of firm. The main
elements of HPW in company are comprehensive learning, training and development.
Training is the most effective and beneficial component of high performance working, it
helps to enhance skills of workers who are able to improve business practices & performance by
working effectively. It can be said that manager and HR management effectively measure impact
of HPW by reviewing staff commitment and their engagement in context of completing day to
day activities at workplace.
Evaluating different methods of performance management
In recent time, HRM and human resource adviser do a lot of efforts and deal with many
challenges while managing staff performance. Performance management is defined as an
ongoing procedure of communication between employer and workers that occurs throughout an
era, in support of completing strategic aims & objectives of High Town Housing association. The
interaction process involves justifying specific expectations, providing feedback, setting strategic
objectives, determining goals and reviewing outcomes.
There are varied types of Methods are available in regard to performance management,
following are;
Collaborative working approach-
It is one of the best performance management approaches that help to enhance
performance and productivity level of staff rather than before. By working together applicants
can manage daily activities in effective manner and manage performance of other people who is
performing with them at same workplace. By performing together all workers can achieve
common aim of high town housing company. They can share innovative ideas that increase
working abilities of other candidates.
Shift in feedback frequency-
Another approach, management can utilize to performance management is taking
feedback from employees regarding workplace environment and support from seniors. They can

abandon annual performance review and use system that permit for actual time, frequent
feedback by co-workers, managers, leaders and consumers. Software platforms permit
management for taking immediate feedback and actionable insights. This information Human
resource manager can use to manage performance of every one in company.
Better employee training-
Effective performance management in organization can rely on staff extensively, which
means those workers need additional training and leadership improvement to aid their workers
succeed. It can include how to aid staff orient their aims around coaching applicants about career
ways, corporate tactic and chances, and committing to continuous feedback mechanisms. Better
staff training will effectively work towards managing applicant’s performance even better, which
is important for company.
Technology role-
In current time, organization uses a lot of approaches and techniques as well as
technologies to integrate performance management with other core human resource systems.
This method permit for quantification, examine and impact to be identified more quickly.
Platforms allow management and their applicants to interact, understand better thinks and learn
new skill from each other as well as solve issues. With advanced technologies people can learn
varied things and complete their task on timely manner.
Critically evaluate approaches and make judgments based on how these can be supportive
From above discussion, four types of performance management approaches has been
define in context of High town Housing association, these can help in context of high
performance culture and strong commitment within company. It can be said that above method
to performance management effectively support to high performance culture that is considered as
set of norms and behaviours that leads firm to achieve superior outcomes in term of achieving
competitive advantages.
For example, effective communication as PM approach create inclusive and positive
culture at workplace where workers feel comfortable and always ready to work hard in any
situation, it makes them able to provide full commitment to perform better than before. It is one

of the most effective approaches management can use to develop above culture. It analysed that
honest and clear communication between seniors and team member’s strong support for survival
of high performance group. Effective interaction can aid in building a favourable and productive
environment for work and increase productivity of workers for delivering their best.
Along with above approach, collaborative working also can use to support commitment
and high performance culture. By having a culture of effective collaboration High Town
Company can increase employee abilities and knowledge even better. It create culture where
people can work and perform together effectively and efficiently which is quite beneficial in
term of increasing operational efficiency, effectiveness, productivity and performance of
business as well as staff.
High performance cultures feature two sources feedback mechanisms, leaderships that
motivate staff and training that promotes idea generation to take ownership in daily performance
of their jobs. Training appropriately support in high commitment and performance culture,
because it make worker more capable to perform in effective manner and grab opportunity to get
incentives for better work.
CONCLUSION
From above analysis, it has been summarized that by having communication skill,
technical, decision-making and other HR adviser playing their role in effective manner, which is
important for them while working in High Town Housing Company operating their business in
the UK. Furthermore, it has been concluded that with the help of developing and implementing
professional development plan applicants improving and developing some skill which they want
to obtain to work as Human resource adviser. Moreover, it has been explained that by using
above performance management approaches, management engaging workers for long and
increase their commitment level even better.

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Arua, G.N., 2017. Pursuing Continuous Professional Development as a personal responsibility
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