This report delves into the essential principles and practices of management behavior, exploring various management styles, leadership characteristics, and communication processes. It analyzes organizational culture and change within the context of PKF Hotel Experts and Hilton Hotel, two leading travel and tourism companies in the UK. The report also examines the importance of self-assessment and personal development, outlining a comprehensive career development plan for aspiring managers. By understanding these key concepts, individuals can enhance their managerial skills and prepare for successful leadership roles within the business and services sector.