Operations of Diamond Bar in Sydney, Australia

Running head: HOSPITALITY OPERATIONS 2
Hospitality Operations 2
Name of the Student:
Name of the University:
Authors Note:

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HOSPITALITY OPERATIONS 2
Executive summary:
Managing a bar is a very delicate task for the bar owners and management. Peoples use
bar as a mean to relax and enjoy themselves. Generally after a long day of work or at the
weekends, office goers, business men, women and people in general visit bars to enjoy free time
and have drinks. A detailed discussion on the operations of Diamond Bar, located in Sydney,
Australia, outlined in this document.

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HOSPITALITY OPERATIONS 2
Contents
Executive summary:........................................................................................................................1
Introduction:....................................................................................................................................3
Findings:..........................................................................................................................................3
Name and style of the bar:...........................................................................................................3
Service:........................................................................................................................................3
Uniform:......................................................................................................................................4
Food:............................................................................................................................................4
Drink list:.....................................................................................................................................5
Drink list for explanation:............................................................................................................9
Calculation of cost:....................................................................................................................10
Conclusion:....................................................................................................................................19
References:....................................................................................................................................20

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HOSPITALITY OPERATIONS 2
Introduction:
A bar must have all essential ingredients for people to feel excited to visit time and time again.
The most important aspect of a bar is its offerings in soft and hard drinks. Apart from drinks
availability of different snacks and recipe is also important for the success of a bar. The
document prepared below has specifically focused on the operations of a bar located in Sydney
Australia.
Findings:
The detailed findings from the operational perspective of the bar located in Sydney is presented
in a report format below to help the readers to understand the various aspects of operations of a
bar in this part of the world.
Name and style of the bar:
Diamond Bar is a bar come restaurant located in 240 Kent Street, Sydney Australia. The bar has
recently opened to a rapturous welcome by the locals as they throng inside bar on the opening
day and on subsequent days after that. Diamond serves all types of soft drinks and significant
variety of cocktails to its customers.
Bar in a restaurant is the theme for the bar as this will allow the bar to serve not only drinks to its
guest but also delicious foods with specific use of smoke.
Service:
As already mentioned that the bar offers its guests a variety of cocktails. The bar has already
made a significant impact on the guests mind with its delicious recipe which include different
types of snacks and meats based dishes. Diamond operates as a bar cum restaurant hence, it
specifically takes care of its menu to attract the attention of the guests (Singh, Kaushik, Soni &

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HOSPITALITY OPERATIONS 2
Lamba, 2014). The bar in general is open from 6.00 in the evening to 12.00 in the midnight.
However, on occasion purposes the Administration, Sydney has allowed special permission to
keep the bar open for the whole night. The bar serves drinks and foods to its guests and with its
dedicated staffs, the hospitality services of Diamond has already received rave reviews from the
guests (Mirzaei, Niroomand & Zare, 2016). In order to make a distinct identity of its own in the
market Diamond bar will provide its own signature cocktails apart from the regular cocktails
which are generally available in all the bars. The signature cocktails of the bar are Solitaire
Sangrita, Pinacolado d’ Diamond, Daiquiri d' Diamond, Cosmopolitan gem and Sapphire
Martini.
Uniform:
The staffs have given different uniforms as per the requirement of their job and duties in the bar.
The bar boys and girls in order to be comfortable and classy at the same time have been provided
with sleeveless shirt and pants and shorts for girls. The bar girls and boys must have big
handkerchief to ensure in case of any spilling of drinks, handkerchiefs can be used to wipe of the
drinks immediately (Segal, 2015).
The bar attendant who serves and prepare cocktail at the counters must wear black shirt and
black pants. The bar manager is needed to dress up in a corporate avatar to look every bit of a
manager. The security guards both inside and outside the bars have to wear t-shirts and full
trousers. They have the responsibility to ensure there is no untoward incidents inside and outside
the bars involving the guests of the bar. It is important for all the staffs and employees to strictly
follow the uniform guidelines while providing services to the guests (Terhorst & Erkuş‐Öztürk,
2018).

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HOSPITALITY OPERATIONS 2
Food:
As already mentioned Diamond is a bar cum restaurant thus, food is an essential element of the
bar. Along with cocktails and soft drinks serves Diamond serves the following foods to the
guests (attached along with the respective prices of food items).
Menu items Price ($) individual pack Family pack (4 plates)
Diamond Chicken wings 30.00 110.00
Nachos e diamond 25.00 90.00
French fries 5.00 16.00
Chicken diamond fingers 35.00 120.00
Mozzarella sticks e diamond 15.00 50.00
Cheeseburger 10.00 35.00
Pizza Onion 12.00 40.00
Chicken Pizza 20.00 70.00
Fried chicken 12.00 45.00
Apart from the above there other items of foods which are generally made as per the orders of
the guests. All items are freshly prepared and served to the guests. Since Diamond is a bar cum
restaurant the management should make sure that different varieties of foods are available for the
guests. This will help the bar to increase its goodwill in the market by attracting new guests (Lee,
Pagano, Morrison, Gruenewald & Wittman, 2018).