Impact of External Factors on Business Operations
Added on 2019-12-28
12 Pages3540 Words160 Views
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MANAGEMENT & OPERATIONS
ContentsINTRODUCTION...........................................................................................................................................3TASK 1..........................................................................................................................................................3P1 Different roles and characteristics of a leader and a manager...........................................................3P2 Role of a leader and function of manager in different situations.......................................................5P3 Theories of Leadership.......................................................................................................................6TASK 2..........................................................................................................................................................6P4 Key approaches to Leadership Management.....................................................................................6P5 Importance of Operations Management in achieving Objectives.......................................................7M3 Evaluation of Efficiencies for Improving the Role..............................................................................8D2 Critical Evaluation on Factors Affecting External Environment..........................................................9M4 Factors Affecting Business Environment...........................................................................................9CONCLUSION.............................................................................................................................................10REFERENCES..............................................................................................................................................11
INTRODUCTIONThe management and operations is related with managing each and every task of an organization so that quality can be maintained in work. It is apparent in organizations that a manager and a leader are the persons who use to manage all the works and lead each department in efficient manner (Baboli and et,al., 2014). The present report is based on management and operations according to which the roles and responsibilities of a manager and leader is explained.Besides this, the chosen organization is M&S Ltd. in which the managers and leaders are playingtheir roles to manage the works. Apart from this, they also monitor the quality of various operations so that they can leverage the quality of work and maintain efficiency. In addition to this, the report will discuss about the factors that have an impact on the operations of business as well.TASK 1P1 Different roles and characteristics of a leader and a managerManager: The manager is a person who works in a business firm and entrusted with four basic functions of planning, organizing, directing and controlling. Thus, on the basis of above mentioned four functions, the manager is more concerned about fulfilling the objectives of business by managing the employees of the company (Ming and et.al., 2013).Leader: The leader is a person who does not necessarily hold the position of management. He leads the team of his followers on the basis of his influencing ideas and behaviour. He possesses the qualities due to which he leads the team in an efficient manner.Basis of differenceLeaderManagerMeaning The leadership is based on the features and skills of a leader on the basis of which he leads his team (Casolino and et.al., 2012,).The management is a systematic art of managing people and work in appropriate manner.Emphasis The major emphasis by a leader is laid on inspiring The manager exerts his primary emphasis on
people from his ideas and charisma.managing the functions and tasks of the firm.FocusThe leaders are generally seen as a change agent who takes initiatives for bringing various changes in the current systems.The managers are more focussed towards bringing the stability in the organisation (DeAnna, R. and et.al., 2010).Strategies The leaders make strategies and plans on proactive basis according to which they take advance steps so as to minimise the risks and get success.The manager generally has the characteristics of reactive strategies according to which they make plans and strategies after occurring of an event to handle it.FormulationThe leaders make principles and various guidelines that can help in maintaining discipline among the followers (Nakayama and Bucks, 2012).The managers formulate the policies and procedures which help as a guiding principle for the employees of organisation.PerspectiveThe leaders are required to have a perspective of foresightedness so that they can formulate plans and strategies in advance.The managers have a short range perspective and makes plan and strategies for short term goals. Functions The leaders are responsible for influencing people and followers to make them workfor the organisation and achieving goals.The managers perform four major functions of planning, organising, directing and controlling (Baboli and et,al.,2014). Thus, above characteristics and roles of a leader and manager will differ in M&S organization. On the basis of above mentioned roles, both will perform different functions and tasks.
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