Digital Marketing Communications Campaign Portfolio and Reflective Summary
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This report focuses on Enterprise Cars' digital marketing campaign plan, including objectives, measurement of success, and communication strategies on Facebook, Instagram, Twitter, YouTube, and their website. The report also includes a reflective summary on the benefits of digital marketing and the skills required for an efficient marketing campaign.
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BSc (Hons) Business Management BMP4004 Contemporary Issues in Marketing Assessment 2 Digital marketing communications campaignPortfolio and Reflective Summary Submitted by: Name: ID: 1
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Contents Introduction1 AIDA Modelp Campaign objectivesp Measurement of successp Campaign planp Communication 1: Facebookp Communication 2: Instagramp Communication 3: Twitterp Communication 4: YouTubep Communication 5: Websitep Reflection on Campaignp Conclusionp Referencesp 2
Introduction Marketing is a process which helps companies in promoting their products, it links the customers directly with the company and the services they have to offer. Marketing helps brands in creating the ideal image that will catalyzes the sales of their products and will help them in gaining credibility in the global market. AIDA Model A marketing model which helps in understanding the psychological process that the customer goes through while making a purchase. The framework focuses on identifying ways to attain customer’sattentionand identifies theinterestsof the targeted audience (Shirisha, 2018). Followed by developing thedesireamong the customers for making the purchase, followed by theactionthat the customers take for making the purchase. Campaign objectives ThecampaignobjectivesforEnterprisecarswillfocusonmakingthe targeted audience aware of their business model in other word brining the product to the attention of the customers by telling them the benefits and the value its adds in their lives. By triggering the interests of the customers the company will be able to develop the desire among the customers of trying the products and the services that the company has to offer. Measurement of success To measure the success of the marketing campaigns software like Google Analytics and Facebook Analytics can be used as they provide the detailed analysis of the impact the marketing campaigns have created including the leads and the number of people have visited the website through the advertisement. The analytics tools help the company to improve the ineffective chunks of their Champaign which helps them in bringing better results. Campaign plan The plan that Enterprise Cars have created includes the promotion of the new services that they have to offer while targeting a certain group of audience including 3
the loyal customers of the company. The company has created offers for its loyal customers for thenewservices that they haveto offer.The company willbe launching its products and will market it on different social media platforms which will eventually help them in making the sales that is predetermined. Communication 1: Facebook Facebookisgloballyfamoussocialmediaplatformwhichisusedbymany, irrespective of their age, individuals do spend a considerable amount of time on Facebook. Enterprise Cars gets the opportunity of connecting with the customers directly and understand the expectations and the needs they have(Vieiraand et.al, 2022). With the help of prompted posts and ads the company can market its products and services. Communication 2: Instagram Instagram is also Facebook's products which relatively have younger generation, through promoted posts and stories the company can list its products and make the profit out of them. Instagram has opened their own online stores which helps small business and enterprises in scaling their products on the application and make a direct sale. Communication 3: Twitter The company by scheduling its tweets a month prior and by being consistent with its tweets will be able to market its products as the platforms will help the company to directly communicate with its customers. The company need to be careful with the timelinesandtweetwithinthesuitabletimeperiodandfollowthecommunity guidelines. Communication 4: YouTube People prefer consuming audio video content instead of written content, this gives an edge to YouTube then rest of the social media platforms, as most of its content is in audio video format. Through YouTube ads and collaborations with content creators the company will be able to promote its products to the targeted audience. 4
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Communication 5: Website Website is considered as one of the major element of all the marketing campaign as the all the promotional activities run on different platform brings the audience on the website. If the website doesn't have relevant and pleasing content the customer will surely not make a purchase and vice versa (Ramesh. and Vidhya 2019). Reflection on Campaign This report helped me developed my interest in digital marketing and with which I was able acknowledged the benefits that digital marketing can bring into one’s business. Most of the companies are still sticking with the old times marketing strategies which have significantly less rerun on investment as compared to the digitalmarketingtactics.Icombinedmymanagementandmarketskillsin understanding the concept and the necessaries required by a business to succeed in its digital marketing campaigns. Different companies have different motives for which they use different mediums for promoting their produces, with the help of digital marketing analytics the business are able to understand the algorithm of different socialmediaplatformsandhelpsthemunderstandingthewaysbywhichthe different platforms will contribute in their goals (Opresnik, 2018). In the initial stages of digital marketing, I analyses that the businesses need to identify their target audience, as if the businesses do not follow this step, it will be very difficult for the business and the marketing experts to scale the product, as not everyone will be interested in the product. Clarifying the demographics for their targeted audience is crucial as it makes the process relatively easy and helps the organization achieving its goal at relatively lesser time period. Once the targeted audience is determined the organization develops the idea on which the marketing campaigns will run and create a structured yet flexible campaign schedule. Later the platforms will be determined which will help the business in understanding the different audience the social media platforms target, the most suitable options will be finalized for the campaign. After wards I use my academic skills to analyze and the approximate budget that will help the business in carrying out their marketing plan a s effectively as possiblewithout disturbingother activitiesthatalsorequiresa substantial amount of funds to function (Kumar. and Singh,2020). 5
This report helped me understanding hoe different social media platform works and the ways they use to help companies in marketing their products and services to their targeted audiences. I analyses the skills that are required for running an efficient marketing campaign which includes, communication skills as the company needs to communicate with its customers here or there and the way the communicate their benefits of their products along with their behavior towards their customers determines the success of the marketing campaign. The company will be facing quite many issues throughout the marketing campaign for which the team needtohavepeoplewhohavecreativethinkingabilitiesandproblemsolving qualities which will definitely help them in achieving their objectives. The sale of the product depends on the content the company owns and have published on their platforms as this is the most convenient way. As the content the company post helps the customers in making the decision for their purchase. I encountered the analytics tool which makes the work for the organization much convenient as it helps them in understanding the loop holes their campaign has along with the parts which are performing as expected. Through these tools the companies will be able to derive the potential leads of the customers who have visited their websites which could be the potential customers for the business. With help of these tools the company can effectively analyses all of its results accurately and help in determining their future actions. I analyzed that with the help of digital marketing tactics Enterprise Cars have developed its market value, that has helped the brand in gaining credibility. It engages customers with the company’s content through the time they require while making a sale. I have analyzed that digital marketing has helped local businesses in makingtheirpresenceonlinewhichhasdefinitelyhadtheorganizationsand enterprises in scaling their products at their favored scale. Digital marketing has brought transparency as well as complication between the sellers and the purchases butthebenefitsthatthemodernpromotiontechniquesoffersshadowsthe weaknesses and the dull part of the procedure. With the help of the digital tactics and the strong product idea of the company greater heights can be achieved within a comparatively shorter time (Hall, 2020 ). After the analysis I discovered that social media is a pretty dynamic platform, which uses latest trends or creates ones to sustain the hype of the application. The 6
consequencesthatthecompaniessufferisnotconsiderablypositiveasthey companies need to develop newer strategies and implies modifications which alters the budgets of the company. When the budget fluctuates every now and then it became comparatively tough for the companies. Conclusion Thereportfocusedontheadvancementsthathasbeenbroughtinthe marketing technologies with the emergence of digital marketing and its tools. From the past years the companies are focusing on taking their businesses online and mostofthemarealreadyenjoyingthebenefitsofthisaction.Aswhenthe businesses are online traditional marketing practice will not do the required work, for which the companies use digital marketing for effectively promoting their products. This report focused on what platform are being used by Enterprise Cars for the online promotions. Along with the objectives and the idea on which the campaign has been formulated. References iria Mi ital mar etinimportance in t e neeranternational o rnal oShsh ,., 2018. D gkghw. IJ uf n ineerinTec nolocience ande earcE gghgy SR sh, 5(1). ieiraAand et alptimi indi ital mar etinandocial mediatrateromV, V. .,., 2022. Osggkgssgy: f pto p ll to per ormanceo rnal o Mar etinMana ementppushuf. J ufkgg, 38(7-8),.709- 739. ameM andidai ital mar etinand ite ect on online conmerinRsh,.Vhy , B., 2019. D gkgsffsubuyg e a ioro rnal oer icee earcppb h v. J uf Svs R sh, 19(2),.61-77. pre niMlecti eocial Media Mar etinPlanninotoe elop aOsk,.O., 2018, Ju y. EffvSkgg–H wD v i ital Mar etinPlann nternationalon erence onocialomp tinandocialD gkg. IICfSCugS Media ppprin eram(. 333-341). Sg, Ch. mar P andininocial media and di ital mar etintooland tec nieKu,.Sgh, G., 2020. Usg sgkgshqu s or de elopinrand eititconnected conmernand ooo re earconfvg bqu y w hsus. IHbkfsh inno ationin tec noloand mar etinor t e connected conmer ppvshgykg fhsu(. 336-355). lo alIGI Gb. 7
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