This report discusses the benefits and drawbacks of digital marketing strategies like online advertising, search engine optimization, and web analytics for Dark Woods Coffee. It also explores how the company uses Twitter, Google Analytics, and other tools to attract customers and improve their online presence.
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Integrated Digital Marketing Strategy
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Table of Contents INTRODUCTION...........................................................................................................................1 MAIN BODY...................................................................................................................................1 Overview of digital marketing.....................................................................................................1 Digital marketing strategies........................................................................................................3 Online advertising........................................................................................................................3 Search engine optimisation (SEO)...............................................................................................4 Web analytics...............................................................................................................................6 CONCLUSION...............................................................................................................................6 REFERENCES...............................................................................................................................7
INTRODUCTION The term digital marketing strategy encompasses to createunique form of idea of expression that will be need to identify some strategies in marketing and channel for customer base (Ansong and Boateng, 2019). It is a well structured and well define plan of marketing and it should be include various strategies, tactics, channels media and various tools for work together towards accomplishing their goals and objectives. It must include advertising, sales promotion, public relations and social media as well as customer relationship management which provide customer base. For this assessment, selected organization is Dark Woods Coffee is a multi speciality coffee based which is situated in Yorkshire Pennines. This report covers overview of digital marketing along with benefits and demerits, various digital marketing strategies which are named as online advertising, search engine optimisation and web analytics with benefits and drawbacks also. MAIN BODY Overview of digital marketing Digital marketing defined that advertising channels should be delivered through search engines, websites social media sites and mobile apps should be used. It is a method where firms are endorse their business services and brands. It is a form of selling products or services through many channels which are named as social media, email, SEO and it should also involved electronic devices. It can be done both wither offline and online both are significant for digital marketing strategy. Dark Woods Coffee used digital marketing because they should used to build or maintain their social awareness is one of strongest elements for successful campaign should be developed through digital marketing whether business are large or small they will be helpful to provide solutions for each and every organization to build or maintain a strong relationship and trustworthy name(Athey and Luca, 2019). Sometimes firm can ignore digital marketing and there is no need to improve any media strategy and being benefit for faster, cheaper and more effective procedure ascompared to traditional method of marketing. It should uses to increase brand awareness or brand value within their business organization and also enhance sales and income in organization. Key advantages and disadvantages of digital marketing with context to Dark Woods Coffee are as follows: 1
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Advantages of digital marketing: Brand development:Firm can only develop their brand when they have to promote their product or services instead of deliver their message to customer which are ned to be establish in market. The main benefit of digital marketing is to maintain their various campaign related to brand digital marketing and getting personalized content marketing to bring or attract more and more customer of Dark Woods Coffee. Wider reach:Digital marketing helpful for customer or firm to reach a better position and wide reach to presence and produce a platform to reach a vast number of clients through digital marketing. Sometimes, Dark Woods coffee brand also global for digital marketing that will be give their platforms to global therefore it will be allowed to nee brand or existing brand are also established during traditional marketing(Cahen and Borini, 2020) Engagement greater:This will be helpful to allow get hold to various customer attention and has been successful to create brand loyalty and develop or improve their reputation. This can be accomplished when brand is recognize by clients and firm with regular posts on social media websites, promotion and various offers. Disadvantages of digital marketing: High competition:There is high competition in market through various brand and various firm who uses digital marketing to promote their product or services in marketplace. It will also grab their opportunity that would be create impact on target customers and competition fooled in many past years. So digital campaigns have become every competitive because some brands are relevant needs to be customers in market. Time consuming:Various tasks are allocated by digital marketing campaigns and it is time consuming nature. Many strategies may consume a lot of time even if it is related to product or services to promote their brand each and every task are take time to improve their campaigns (Cornwell, 2020). Security issue:This type of privacy issue are a primary requirement of any particular brand and secure their network to safeguard their connection through various privacy issue security are arises through IP protection or firewalls which is most suitable for business concern. 2
Digital marketing strategies It is a series of actions which provide online channels of marketing through various goals and objectives and it will be owned or paid and various action plan are should be launched or build their onlinemarketingstrategy for success. Dark Woodscoffee uses many digital marketing strategies to promote their brand or product or services which are described below: Online advertising It should be defined that art of internet using as medium to deliver their message which is need to identified and helpful to attract more and or target customers but first things is online advertising is designed to promote or persuade their target customers and engage action plan like purchasing(Heredia Gamboa, 2021). In case of Dark Woods Coffee, it is one of most effective ways for firms to extend their reach to find new customers and diversify their income systems. It is main strategy that involve use of internet and deliver some messages of marketing. Dark Woods coffee uses online advertising in form of Twitter, Facebook that will be easy to display their products or services and more and more customer are increased. It is gearing towards markets through unique and useful applications and main benefit for online advertising is to allow internet 24 hours a week and keep track those customers to their websites and nearly constant interaction with many customer. It is very cost effective method to monitor and track all results where they put their advertisements many be higher to perform other social media websiteswhenthereisloweffectivecommunicationtoreducetheircostofonline advertisements. The demerits is they target various people to advertisement and reach 10 will ultimately to buy product is better than 200 people. There are various technical problems are also arises to less opportunity to broadcast their advertisement for product or services and various problems are arises and timings of website are clashes for browser application and various number of times clients see online advertisements if there is any changes like how they will see them their firm product or services. It also offer wide range of services are provided and offer various companies to promote their advertisements and it will be helpful to attract most potential customers and sales should be increased(Namin, Hamilton and Rohm, 2020). 3
Justification ofthe above plan is used to determine that Dark Woods Coffee uses Twitter account to attract more customers in which they have to promote their product or services by creating their account on Twitter and start promoting their product on this account. Due to this account, customer are attract but through content they can connect other firm and target customers also with their brand in which they have mentioned about food, post images and comment for all type of food named so it will easy for customers to learn about new food. They have nominated their food and received feedback for same on customer side for same. This is first and foremost accomplishment of this cafe which they have to published in social media websites so that more audiences see this posts and visit their cafe to make purchases and order some food and drink(Salam and Hoque,2019).They will also order online as well as offline also as per the requirements of customer and cafe. There are also various other strategies that Dark Woods Coffee can be adopted like Facebook, Instagram, You tube and so on but this firm has only adopt Twitter account strategy so it will be helpful to improve or promote their product and services ad more and more customer are attract towards this firm to see their post or images of food and drinks. Search engine optimisation (SEO) It is a procedure where firm can visibility their product or services are should be improved which is related that individual search good and services within their business organization. Search engine optimization are getting pages to rank in higher engines should be 4
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searched is one of main ways to discover their people and ranking in higher that will be lead to increase traffic to website. It should be involved more concerned effort of various multiple departments within their business organization and concerned about marketing and content production. Dark Woods Coffee used this strategy to improve their site rankings and make search engine results and it should be involved identifying which phrases their target customers when they should be looking their products or services then working towards accomplishing theirgoalsandobjectives(TaiminenandRanaweera,2019).Itisimportantinbusiness organization because the main aim is to draw their traffic possible to bringing new search engine optimisation to maximise their visibility through their websites and content to boost their traffic in their business concern. The main benefit of Dark Woods Coffee is to increase their high quality website traffic means an effective search engine optimization that will be helpful to deliver a relevant information are should be provided and hyper targeted and customer centric. It offer ROI also in high quality strategy if there is high return on investments then their amount can be quantifiable results should be produced. The major demerit of Dark Woods Coffee is they will take time to get an return on investment because they will generate more efforts in ROI and take long time to accomplish their good return on investment it may be favourable or unfavourable for their business organization (Ansong and Boateng, 2019). There is no full control over exposure only Google can control and determine how much traffic that will generate and what kind of traffic should be determined for all SEO efforts. 5
The justification of above plan is used that Dark Woods Coffee shown their image in which they have used some keywords in terms to rank their traffic website and rating are also given at the top of search engine optimization when clients searches something in main street coffee firm with other coffee firm and it is dissimilar competition for other coffee shop also at high level or low level in business then monthly average are also available in this image so it can be famed as this type of keyword is more powerful and in this image different bid at different number of dollars to analyse better biding part. Web analytics Google analytics is defined as a web analytic services being offered by Google that lead as well as reports overall website traffic, presently as a platform in terms of google marketing brand. It helps an organization to efficiently measure how all the users connect with the content of website. Each business organization should make the usage of such analytics because it helps them in properly understanding about the behaviour of consumers as what are their needs and wants and whether they are providing such products to them(Paradiso, 2017). It also allows the company to use their technology and properly evaluating the whole online business so that in future proper interaction can be done with all the customers. All business use such tool as it helps them to track all the data in an efficient way. The company uses different techniques with respect to web analytics like in the form of real time reporting, PII viewer and so on. It is considered as a very strong tool and technique for all the brands and also for bloggers. It leads to enhancement in 6
certain development strategies that companies make in order become successful irrespective of all other competitors. Benefits of web analytics: - Google analytics help in tracking up complete online traffic. It is significant for a company to assess their website on continuous basis in order to run the business efficiently. While seeing the traffic across website it becomes easy for company to develop certain decisions with respect to growing the business online (Stone and et.al, 2020). In context with chosen organization, they also used the way of google analytics because it was helpful for them in running their organization efficiently and proper decisions are being taken. Theanalyticsalsohelpsinunderstandingthebehaviourofusers.Throughthis, companies get to know about how visitors and customers use their websites. On the basis of such data, the company improves certain things and make changes in their respective website. Dark woods coffee also received valuable information after assessing the behaviour of individuals and through this make certain changes on their website pages. It enables business organization to track their offline to online marketing campaigns very well(Cole, DeNardin and Clow,2017). Through Google analytics companies can track whole traffic on the basis of both online as well as offline tasks and activities. It was beneficial for Dark woods coffee also to set up their marketing campaign efficiently in the case of both online as well as offline. Drawbacks of web analytics: - It leads to the problem of accuracy because the data which is being showed on the website is not accurate enough as Google cannot track each path which is happening on the companies website. So, each numbers being shown should always be considered as approximations. Business organizations may not get full information through the website and it is a disadvantage for them because some data is missing from the website. In case of selected company, it was a drawback for them also as they were not getting complete information from the website(Kittelberger and Allramseder, 2019). 7
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Justification: -From the above information, it has been justified that Dark woods coffee uses the way of google analytics as it helpful for them in certain terms(Nealis, 2018). Being a retail store, it is necessary for them to indulge into both offline as well as online terms. The company set up all the prices, capital as per the information being showed on the website. CONCLUSION From the above report it has been analysed that there are several terms which a company uses in context with attracting large customer base like in the form of online advertising, search engine optimisation and web analytics too. It is helpful for the company to enhance their certain prospects both online as well as offline marketing. In today's marketplace, it is important that everything is being done as per the consumers demands because there are large number of competitors in the market. 8
REFERENCES Books and Journals Ansong, E. and Boateng, R., 2019. Surviving in the digital era–business models of digital enterprises in a developing economy.Digital Policy, Regulation and Governance. Athey, S. and Luca, M., 2019. Economists (and economics) in tech companies.Journal of Economic Perspectives.33(1).pp.209-30. Cahen, F. and Borini, F. M., 2020. International digital competence.Journal of International Management.26(1). p.100691. Cornwell, T. B., 2020.Sponsorship in marketing: Effective partnerships in sports, arts and events. Routledge. Heredia Gamboa, D. A., 2021.Marketing digital y posicionamiento de la marca en el sector inmobiliario: caso AH arquitectos(Bachelor's thesis, Pontificia Universidad Católica del Ecuador). Namin, A., Hamilton, M. L. and Rohm, A. J., 2020. Impact of message design on banner advertising involvement and effectiveness: An empirical investigation.Journal of marketing communications.26(2). pp.115-129. Salam, S. and Hoque, A. S .M. M., 2019. The Role of Social Media and Effect of Relationship Marketing on SME Performance in Bangladesh: Multi-Group CFA.Asian People Journal (APJ).2(1). pp.12-31. Taiminen, K. and Ranaweera, C., 2019. Fostering brand engagement and value-laden trusted B2B relationships through digital content marketing: The role of brand’s helpfulness. European Journal of Marketing. Paradiso, M., 2017.E-commerce and digital marketing in China Pirelli case study(Bachelor's thesis, Università Ca'Foscari Venezia). Stone, M., and et.al, 2020. Artificial intelligence (AI) in strategic marketing decision-making: a research agenda.The Bottom Line. Cole, H.S., DeNardin, T. and Clow, K.E., 2017. Small service businesses: Advertising attitudes and the use of digital and social media marketing.Services Marketing Quarterly,38(4), pp.203-212. 9
Nealis,K.K.P.,2018.RecruitingandengaginggenerationZ:anintegratedmarketing communicationsplanforWestVirginiaUniversityVisitorsCenter(Doctoral dissertation, West Virginia University). Kittelberger, D. and Allramseder, L.S., 2019. The digital strategy: The guide to systematic digitization of the company. InPerformance Management in Retail and the Consumer Goods Industry(pp. 123-136). Springer, Cham. 10