Impact of Digital Workplace Transformation on Employee Performance: A Study on Tesco

This research study investigates the impact of digital workplace transformation on the performance of employees and managers in Tesco. It aims to evaluate the relation of digital workplace transformation and employee performance, identify various strategies used by Tesco in order to build workplace transformation effectively, evaluate the challenges faced by the company while doing workplace transformation, and recommend the best solution so that Tesco can meet up with the challenges.

Unit 11: Research Project

Table of Contents
INTRODUCTION...........................................................................................................................3
Background:.................................................................................................................................3
Rational:.......................................................................................................................................3
Literature review..........................................................................................................................3
Research Methodology................................................................................................................4
Time Line.....................................................................................................................................5
REFERENCES................................................................................................................................1

Title: To investigate the impact of digital workplace transformation in improving the
performance of employees and managers.
INTRODUCTION
Background:
During the time of COVID any organization has faced setbacks and was not able to increase the
overall growth of the organization in positive manner. Along with this, for running the business
effectively in the competitive market it is necessary to make use of the technology as it is one of
the most effective strategy for improving the performance of employees. The present study has
been based on Tesco which is one of the famous British retail shop with the headquarter in
London.
Rational:
The present research is necessary to conduct as digital transformation is new concept in the
maker after pandemic and it has been growing day by day. Although investigating about this
topic will help in identifying the strategies related to digital workplace area and its impact on the
company.
Aim: To analyse the effect of digital workplace transformation on front line employees and
manager’s performance. A study on Tesco.
Objectives:
 To understand the concept related to workplace transformation
 To evaluate the relation of digital workplace transformation and employee’s
performance.
 To identify various strategies used by Tesco in order to build workplace transformation
effectively.
 To evaluate the challenges faced by company while doing workplace transformation.
 To recommend the best solution so that Tesco can meet up with the challenges.
Research Question
1 What is digital transformation?
2 What are different strategies related to transformation which can be used by Tesco?
3 What is the relation of digital workplace transformation and employee performance?

Literature review
Theme 1: To understand the concept related to workplace transformation.
As per the view of Meske and Junglas, (2021) workplace transformation is known as strategy to
improve the work force skills and to create constant change in the business. Along with this, after
the threat like pandemic it has been necessary to adopt for digital workplace transformation in
order to connect with the employees and other companies so to build their overall growth.
However, Meske and Junglas, (2021) has state that workplace transformation is necessary as it
bring more flexibility in the company and enhance the quality of work.
Theme 2: To evaluate the relation of digital workplace transformation and employee’s
performance.
Obi and Oloye, (2021) has stated that workplace transformation is very much relate with
employee’s performance as it provides them more flexibility in the company as well as it helps in
marinating smooth flow of information within the organization. It helps in encouraging the
workers to meet up with the change and increase the collaboration within the company. de
Lucas Ancillo and et.al., (2021) has said that it directly impacts the productivity of the worker in
the positive manner.
Theme 3: To identify various strategies used by Tesco in order to build workplace
transformation effectively.
Attaran, Attaran and Kirkland, (2019) has stated that Tesco make use of digital tools and
technology such as changes has been made from change in the bricks and mortar into bricks and
clicks. It has established online grocery channels in order to increase the growth of the sales
rapidly as well as to meet up with the competitive advantages. Attaran, Attaran and Kirkland,
(2019) has also defined that Tesco has implement digitalization in store experience for
improving the customer choice and make the employees work easy.
Theme 4: To evaluate the challenges faced by company while doing workplace
transformation.
As per the opinion of Micic and et.al.,(2022) Tesco has faced issues such as lack of digital
transformation strategy and if project is not implemented successfully than it will create obstacle
in performance. Although Tesco do not have good IT expert and teams and due to that they are
not able to accomplish their digital transformation goals because of poor skilled employees. de

Lucas Ancillo and et.al., (2021) has stated that there is challenge like cyber security which can
hinder the overall growth of company.
Research Methodology
Research type:
In the present study scholar will adopted for qualitative approach as it will help in finding
theoretical data related to topic and helps in achieving the aims and objectives of study in
positive manner.
Research Approach:
In the current study inductive method will be used in order to find authentic data related to
research topic and make the study look more appropriate. Along with this, inductive method is
useful for collecting the data and helps in meeting the key finding of the research.’
Data Collection: Both primary and secondary method will be used in order to gather
information. Survey method will be used in order to collet primary data and books, journals and
articles for secondary (Pulignano, Thompson and Doerflinger, 2020).
Sampling: In the current study 30 employees will be selected and their opinion will be
collected through questionnaire format. Although simple random method under probabilistic will
be adopted by scholar.
Data Analysis: In the present study thematic method has been used to analyse the data and to
intercept the key finding of the research.
Ethical consideration: In the present study Data Protection Act will be used for safeguarding
the personal information of the participant and consent form will be signed by them.
Time Line
Activities 1week 2 week 3 week 4 week 5 week 6 week 7 week
Title
Aims and
objectives
Literature
review
Research

Methodology

REFERENCES
Books and journals
Meske, C. and Junglas, I., 2021. Investigating the elicitation of employees’ support towards
digital workplace transformation. Behaviour & Information Technology. 40(11).
pp.1120-1136.
Micic, L and et.al., 2022. Defining the digital workplace: a systematic literature review. Strategic
Management-International Journal of Strategic Management and Decision Support
Systems in Strategic Management. 27(2).
Obi, V. A. and Oloye, F. A., 2021. COVID-19 and Workplace Transformation in Select Private
Secondary Schools in Enugu State, Nigeria. SAU JOURNAL OF MANAGEMENT
AND SOCIAL SCIENCES. 6(2). pp.185-195.
de Lucas Ancillo, A. and et.al., 2021. Workplace change within the COVID-19 context: a
grounded theory approach. Economic Research-Ekonomska Istraživanja. 34(1).
pp.2297-2316.
Attaran, M., Attaran, S. and Kirkland, D., 2019. The need for digital workplace: increasing
workforce productivity in the information age. International Journal of Enterprise
Information Systems (IJEIS). 15(1). pp.1-23.
Pulignano, V., Thompson, P. and Doerflinger, N., 2020. Workplace change and institutional
experimentation: a case study of service-sector work in Europe. Transfer: European
Review of Labour and Research. 26(2). pp.175-187.
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