Discussion Forums and Chat Rooms in the Workplace
11 Pages2676 Words103 Views
Added on 2020-04-13
Discussion Forums and Chat Rooms in the Workplace
Added on 2020-04-13
ShareRelated Documents
Running head: IMPLEMENTING INSTANT MESSAGING/GROUP MESSAGING,DISCUSSION FORUMS AND CHAT ROOMS IN THE WORKPLACEImplementing instant messaging/group messaging, discussion forums and chat rooms in theworkplaceName of Student:Name of University:Author’s Note:
1IMPLEMENTING INSTANT MESSAGING/GROUP MESSAGING, DISCUSSIONFORUMS AND CHAT ROOMS IN THE WORKPLACETable of ContentsIntroduction......................................................................................................................................2Instant Messaging for business........................................................................................................2Rationale for the selection of IM.....................................................................................................3Effectiveness of Instant Messaging for small business...................................................................4Common uses of instant messaging.................................................................................................6Conclusion.......................................................................................................................................8Reference List..................................................................................................................................9
2IMPLEMENTING INSTANT MESSAGING/GROUP MESSAGING, DISCUSSIONFORUMS AND CHAT ROOMS IN THE WORKPLACEIntroductionThe technology of instant messaging is seen to be based on the adoption of text basedcommunication among two or more participants over the internet. The importance of online chatand instant messaging has been seen to be differing with other technologies such as perceivedquasi synchrony of the communications used by the other users. The system permitted messageshas been further seen to be based on the use of information which has been seen with removingthe barriers of email and instant massaging. In general IM is ascertained to be more effective andefficient communication thereby allowing the immediate receipt of the acknowledgement orreply. IM is basically not important for transaction control. In several situations IM is seen to useadded features which make the facility more popular. For instance, several users maycommunicate via webcams, microphone or talk directly over the internet. Many applications alsoallow for the file transfers although they are limited to the permissible file size. The most evidentfeature of IM has been identified with the feature of saving the conversation for later reference.IM is also seen to be ideal for saving the conversation for later use (Piwek & Joinson, 2016).Instant Messaging for businessEnterprise solutions are seen to use internal IM servers which may not be always feasibleespecially for the smaller business having limited budget. The second most option is seen to useconsumer IM service which is identified to provide the service at inexpensive rates. The IMsystems are also discerned to solely rely on the various types of the facilities which eliminatedthe concerns for the business and arise as a result of the outsourcing. This has been also seen tooffer the consumers with the option to customisation and compatibility of the existing legacysoftware which is not found in consumer IM. IM gateways allow the staffs to control and
3IMPLEMENTING INSTANT MESSAGING/GROUP MESSAGING, DISCUSSIONFORUMS AND CHAT ROOMS IN THE WORKPLACEmanage the use of public IM systems in the organizations. The IM clients and existing IMnetworks and the contact lists. The infrastructure of IM is seen to be hosted by AOL and MSNgateways which can provide the EIM solutions at a fractional cost (Dolev-Cohen & Barak,2013).The enterprise instant messaging solutions may be available from big names in businesscomputing. EIM is discerned to first generate the release of “IBM Lotus Sametime”. Microsoftwas second to use the instant messaging services with the use of the services such as MicrosoftLync which is seen with subscription based cloud offering. Some of the “Enterprise instantmessaging (EIM)” offerings have been considered with the use of Oracle Corporation and OracleBeehive. The previously used instant messaging services have been identified by making themnotoriously proprietary. This is no more than the consideration of both IBM Lotus and public IMnetworks. The employees may use this system as one interface for using internal EIM system andmanaging contacts through IM facilities such as AOL, MSN and Yahoo. Rationale for the selection of IMThe most important form of the business communications with the use of IM is seen to beeffective with both internal and external communication. One of the obvious benefits of the useof instant messaging has been evident with the various types of the communication channels onone infrastructure. Instant Messaging has been long identified as the social networking andmethod used for communicating with people. The businesses are considered embrace instantmessaging for their internal communication. IM is used for real time communication system suchas using voice calling facilities which more intrusive than social networking tool in workplace(Sun et al., 2015).
End of preview
Want to access all the pages? Upload your documents or become a member.
Related Documents
Using Social Media in the Workplace to Communicatelg...
|6
|1166
|214
Business Communication 5 Running Head: Business Communication Introductionlg...
|9
|1850
|93
Future Of Work In Digital Age Question and Answer 2022lg...
|7
|1426
|30
MGT502 Business Communicationlg...
|12
|2926
|94
Technologies used by businesses and its features, application, suitability, advantages and disadvantageslg...
|6
|1232
|21
Technologies used by businesses and its features, application, suitability, advantages and disadvantageslg...
|12
|2991
|1