Communication 3 - Discussion Week 3

This article discusses the process model of communication and its effectiveness in conveying messages. It also highlights the importance of feedback in communication. The article includes a discussion among three individuals on the topic of communication and its complexities. The references used in the article are Dwyer (2016), McQuail & Windahl (2015), and Oetzel (2017).

Running head: DISCUSSION WEEK 3 1
Communication 3
Student’s Name
Institutional Affiliation

Discussion Week 3
Part 1 Discussion
It is imperative to note that communication according to Dwyer (2016), is a complex
process that transmits information from the sender to the receiver through a communication
channel. The process, however, is so complex and difficult to determine with whom
communication starts or ends (Turaga, 2016). At my place of work, we generally use the
transmission model of communication. It is common that a message might originate from the
human resource manager to inform the worker of the necessary changes in the work
environment, the workers then get a chance to offer their input or the feedback on the message
(Oetzel, 2017). I have indicated that we use the transmission model of communication because it
generally entails participants, the message, encoding, decoding and the channels of
communication. When the information comes from the Human resource manager to the workers,
they act as the participant, and the message is then deciphered by the work through the encoding
and decoding process for them to understand. The channels used mostly are notice boards, email,
and phones messages.
Part 2: Sam Kerr Response
I agree with the fact that communication is a single channel of transfer of information
from the sender to the receiver without a barrier. However, it is imperative to note that this
channel should allow a back and forth mode of transfer. In fact, for them to be communication,
the sender must be understood by the receiver before the receiver provides meaningful feedback
(Dwyer, 2016). Your job needs effective, and good skills of communication since controlling
cargo ships into and out of the port need ambient conversational environment. It is proof that the

communication can be hampered if there is a barrier in the channel which in your case is any
interferences such as range, static, poor microphone use, and accent. The communication is thus
challenging since the receiver will not understand the sender’s message hence giving
unmeaningful feedback or no feedback at all. We must agree to disagree; communication is one
complex process in such a way that one could not tell the starting and ending point. Even though
this is the most basic model of communication, it has been effective in ensuring productivity at
my place of work. However, when the receiver cannot decode the message send to him or her
then the communication process is deemed to fail because the message has not been delivered
properly. Communication as a process must entail an effective mix of the participants, the
channel and the message delivered.
Part 3: Jeffery Spice
It is true that the process model of communication is used in most of the companies. The
business must communicate with its workers effectively in order to increase the return on
investments through increased productivity (McQuail & Windahl, 2015). In this case, the
business is the sender or rather the source of information and transferring it to the receiver who is
the are people within the organization. For effective communication, the channel, or the mode of
communication or rather the tool used to communicate must be able to Convey the message for
the receiver to understand. In the process model of communication, the sender has more message
as compared to the receiver, but the message needs to be decoded before being translated in
means that the receiver could understand (Dwyer, 2016). However, in this mode of
communication, the feedback might not be necessary. Generally, your entire post is great with
brilliant interaction with the audience.

References
Dwyer, J. (2016). Communication for business and the professions: Strategies and Skills. 6th ed.
Melbourne: Pearson, p.7-10.
McQuail, D., & Windahl, S. (2015). Communication models for the study of mass
communications. Routledge.
Oetzel, J. G. (2017). Effective intercultural workgroup communication theory. The International
Encyclopedia of Intercultural Communication, 1-5.
Turaga, R. (2016). Organizational models of effective communication. IUP Journal of Soft
Skills, 10(2), 56.