Display Positive Communication and Non-verbal Skills Assessment 2022

SKILLS ASSESSMENT
Part 1: Presentation
This assessment is to be completed individually.
To complete this part of the assessment, you will be required to undertake
a research task and then present your information to your class group.
You will also be required to answer any questions your audience might
have and display positive communication and non-verbal skills.
Your presentation will be observed by your teacher or assessor.
Your presentation could include:
 A PowerPoint presentation that you have produced
 A recorded audio or visual that you have produced
 A short DVD that you have produced
 An interview that you conducted
 A poster or brochure that you have produced etc.
You will need to ensure that you present yourself in a professional manner
You will have 20 minutes for your presentation to provide the information.
After your presentation you will be given 5 minutes to answer any
questions from your audience.
Your responses will be used as part of the overall evidence requirements
of the unit.
You should refer to the list of criteria in the Observation Checklist to
understand what you need to demonstrate in this section of the
assessment. This Checklist outlines the assessment criteria used to assess
your performance.
Once completed you will need to submit this assessment including your
presentation to your assessor for marking.
Presentation
You are required to explore characteristics of diversity by
choosing a diverse group and answering the questions
outlined.
From the list below, choose one (1) area of diversity:
 Culture, race, ethnicity
 Disability
 Religious or spiritual beliefs
 Generational – age
 Gender, including transgender
 Intersex
 Sexual orientation, Sexual identity – Lesbian, Gay, Bi-sexual,
Heterosexual

Task 1
Prepare and present a work in any of the following mediums:
interviews (recorded audio and visual) PowerPoint, short
DVD, brochure, poster.
In your presentation you need to be able to answer the
following questions.
1. Clearly identify your chosen group from the list above and present
an overview of the key aspects of this diverse group to the class.
O Outline the following:
a. Concept and definitions of diversity, cultural awareness, cultural
safety and cultural competence and how these impact on work
roles
b. Practices of the group – the culture, race and ethnicity
c. Values of the group
d. Beliefs and Customs
e. Stereotypes or biases
f. How the group see disability, gender, sexual orientation, identity
and generational issues
2. In the work place environment, what are the relevant aspects you
must be aware of when working with people from your chosen
group?
Outline the following and clearly identify what and how your group
would be impacted:
a. Work practices
b. Legal considerations
c. Approaches of work including comments on discrimination,
communication skills
d. Age
e. Disability
f. Race
g. Gender

Task 2
Answer the following questions in a written paper and supply to your
teacher on presentation day.
1. What effective communication techniques can you use when
working with clients and co-workers from your chosen group? (25 -
50 words).
I would take the help of both verbal and non-verbal communication while
interacting with individuals who suffer from disability. More importantly, I
would also listen to the things that they have to say sympathetically so
as to understand the things that they are trying to say.
2. How could a workplace demonstrate value and respect for diversity,
inclusiveness, and safety for its clients and workers? (25 – 50
words).
The workplaces needs to comply with the different legislations of the
national government related to diversity, safety and others to ensure
respect for diversity, inclusiveness and safety of its clients and workers.
Furthermore, it can even offer diversity training to its workers to
promote the same within its workplace.
3. In connection to your identified group, briefly identify and reflect:
(75 – 100 words per table).
Identify Reflect
Own social and
cultural perspective
The disabled people
usually identify
themselves as outsiders
and also as a burden on
the society because of
their disability.
The physical or the
mental disability of
these individuals have
substantially
contributed towards
this belief or
perspective held by
the disabled
individuals.
Biases and
limitations
The disabled people
have to face a
substantial amount of
bias because of the
limitations that they
face on the score of
their disability.
The biases and the
limitations that the
disabled individuals
face within the societal
framework had
adversely affected the
quality of life led by
them.
Ways you can The disabled individuals This is likely to

improve own self
and social awareness
need to perceive
themselves as gifted
individuals whose
bodies are not only
unique but also different
from the others
improve their feeling of
self-worth of the
disabled individuals
which in turn would
help them to lead a
meaningful life.