Exploring Workplace Dynamics and Employee Behaviors
Added on 2019-12-18
25 Pages7129 Words150 Views
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Dissertation
ABSTRACTIt can be reflected from the report that employee motivation is considered as one of thecrucial aspect for any company's growth and development. Thus, it is essential for firm tounderstand what are the factors that motivates workers and also maximizes their overall jobperformance. It ha been evaluated that implementing reward mechanisms and thus influencepersonnel so that they could be satisfied. Intrinsic and extrinsic motivation both are useful forencouraging workers and retaining them within firm for long span of time. Further, reportevaluates that workers rewards are necessary to be provided which results in retaining them forlong term and thus enhances satisfaction. Also, this study concludes that worker rewards and jobsatisfaction are considered as crucial dimension and thus helps them to empower them in regardto retain workers for long term.
TABLE OF CONTENTABSTRACT.....................................................................................................................................2CHAPTER 1: INTRODUCTION....................................................................................................11.1 Purpose of study...............................................................................................................11.2 Background.......................................................................................................................11.3 Rationale...........................................................................................................................11.4 Significance of study........................................................................................................21.5 Research question.............................................................................................................21.6 Research objectives..........................................................................................................2CHAPTER 2: LITERATURE REVIEW.........................................................................................32.1 Introduction......................................................................................................................32.2 Keywords/Terms..............................................................................................................32.3 Theoretical/ Conceptual models.......................................................................................32.4 Importance of motivation for retaining personnel's within hospitality sector..................42.5 Factors that can be used as motivation tool for the employees........................................52.6 Theory models..................................................................................................................62.7 Conclusion........................................................................................................................7CHAPTER 3: METHODOLOGY...................................................................................................83.1 Introduction......................................................................................................................83.2 Research philosophy.........................................................................................................83.3 Research method..............................................................................................................83.4 Research approach............................................................................................................93.5 Research strategy..............................................................................................................93.6 Data collection..................................................................................................................93.7 Data analysis.....................................................................................................................93.8 Sample and sampling technique.....................................................................................103.9 Reliability and validity...................................................................................................103.10 Ethics............................................................................................................................103.11 Limitations....................................................................................................................103.12 Conclusion....................................................................................................................11
CHAPTER 4: RESULTS AND FINDINGS.................................................................................124.1 Introduction....................................................................................................................124.2 Analysis..........................................................................................................................12CHAPTER 5: DISCUSSION.........................................................................................................15CHAPTER 6: CONCLUSION......................................................................................................175.1 Conclusion......................................................................................................................175.2 Recommendation............................................................................................................18REFERENCES..............................................................................................................................19
CHAPTER 1: INTRODUCTION1.1 Purpose of studyThe present dissertation is carried out in order to analyse the importance of rewardmechanism adopted by firm in regard to assists managers as it helps them to enhance employeemotivation and retention (Diamandis, 2015). Thus, the main purpose of this study is to identifydifferent reward mechanisms and its suitability in respect to enhance satisfaction level ofmanagers in regard to encourage employees working within organization and retain them withinfirm for long term.1.2 BackgroundImplementing suitable system of reward within firm helps in ensuring team spirit andthus enhance motivation among workers within firm. Therefore, it is essential for organization toundertake effective reward system and helps in retaining personnel for long term so that they candeliver quality services to guests visiting hotel. Hence, reward mechanisms play a crucial role inencouraging personnel and retaining them within organization so that managers are able tomotivate and retain workers within Hilton UK (da Silva Alves, Bakker and van Amelsvoort,2013). Rewards mechanisms involves the process that showcases reward allocation,compensation and various intrinsic and extrinsic rewards. However, the mechanism is basedupon work performance of individual. However, managers need to given proper rewards so thatthey are satisfied and able to enhance motivation of workers as well. Through motivatingworkers it helps them to stimulate or affects the personnel in regard to provide properencouragement and meet their needs. Main aim of reward system is towards motivating theemployees and retain them within firm for long term by satisfying their financial needs. Throughcarrying out such aspect it helps in enhancing productivity of performance of workers withinhospitality firm. 1.3 RationaleWorkers are one of the main asset of business and therefore, it is essential for firm toencourage and retain them so that best quality services could be given to guests. Main rationalebehind carrying out the study is towards making assessment of significance of rewardmechanism for managers in Hilton UK. Thus, through implementing proper reward system helpsin satisfying the hotel staff and retain them within firm for long span of time. In the current1
research, significance of reward system helps in motivating personnel so that they can improvetheir focus towards customer satisfaction (Schlaepfer, Bewernick and Coenen, 2014). 1.4 Significance of studyMain significance of study is to enhance the knowledge regarding reward mechanism andthus it effectiveness in order to improve employee motivation and retention ratio within hotel. Italso helps in learning various reward mechanisms procedure that could be used by hotel in termsof raising personnel performance and enhancing satisfaction among workers (Heinz, 2013). 1.5 Research questionHow staff motivation is significant in affecting the retention of the personnel in Hiltonhotel?What are the factors that affect motivation and performance of the employees inhospitality sector?1.6 Research objectivesTo explore the importance of motivation for retaining personnel within hospitality sector.To determine the factors that can be used as motivation tool for the employees.To recommend suitable reward strategy that can enhance performance of the employees. 2
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