Impact of Rewards System on Employee Performance in Delivery Industry

Dissertation

Contents
Chapter 1- Introduction......................................................................................................................3
Background of study.......................................................................................................................3
Problem statement...........................................................................................................................4
Research aims & objectives............................................................................................................4
Rationale of study............................................................................................................................4
Research Question...........................................................................................................................4
Research methodology....................................................................................................................5
Research structure...........................................................................................................................5
References............................................................................................................................................6

Chapter 1- Introduction
The reward system defines to all monetary, non-monetary payments which an
organisation provides to its employees in the exchange of the work which is performed by
them. This involves the rewards of intrinsic and extrinsic. The extrinsic rewards are the
financial payments and working conditions which is received by employees as part of job.
Whereas intrinsic rewards are related to satisfaction which is derived from actual performing
of job like personal fulfilment. The reward system helps in attaining the organisation goals
through aligning the employee goals and ensures that sufficient number of employees are
recruit and retain with right skills. The reward system is used as crucial tool as to drive
business growth and boosting staff morale. It is directly link to the effective performance and
staffs are rewarded as per their needs. It can be said that reward system helps in influencing
the employee performance through enhancement of employee’s skills, knowledge and
abilities as to attain organisation objectives (Alhassan, and Greene, 2020). The employees are
feels motivated as there exist powerful relationship between rewards & employee
performance. The research report is based on evaluating the impact of reward system which
affects employee performance covering the background of study, problem statement. Further
research aim & objectives is considered with rational of study and research methodology
which researcher will use to conduct research on the topic.
Background of study
The current study demonstrates the concept of the reward system, which must be
understood and implemented precisely. The delivery company must create a good and
defined reward system activity from which the company's employees can perform well in
order to have a positive working environment and produce an acceptable number of results
and outcomes. A reward system is a method of increasing an organization's efficiency while
also monitoring employee performance, thus keeping qualified staff and attracting fresh
talent. Thus, it is evident that an effective reward system should include both monetary and
non-monetary awards and incentives in order to meet employees' requirements and
expectations of management and the reward system (Armstrong, and Taylor, 2020). A strong
combination of extrinsic and intrinsic rewards allows the organisation to maximise employee
commitment, motivation, and job satisfaction, which in turn maximises employee
performance, especially in terms of productivity.