The provided report concludes that understanding and leading change is crucial for organizational success. It involves making changes to meet requirements with the help of internal and external factors. Leaders face numerous problems and can apply different leadership approaches to overcome them.
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UNDERSTANDING AND LEADING CHANGE
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Table of Contents INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 P1 Comparison of different organisation and impact of changes...............................................1 P2 External and internal drivers of change that can have an effect on leadership, team and individual behaviour with in organisation..................................................................................4 P3Evaluatemeasuresthatminimisethenegativeimpactofchangeinorganisational behaviour.....................................................................................................................................5 TASK 2............................................................................................................................................6 P4 Barriers for change and determining its influence on leadership decision making...............6 TASK 3............................................................................................................................................7 P5 Different leadership approach which deals with change in organisation context..................7 CONCLUSION................................................................................................................................8 REFERENCES................................................................................................................................9
INTRODUCTION In Present time, In the fast developing world it is importantfor every organization to create changes at their working system(Brookhart and Moss, 2013). In the instance, managers are needed to analyse whole situations and trends at the market place which is determined to particulate area for modifying. Changes are necessary for any organisation because due to technologies, competitive advancements, de regulative market place of work force. Hence, in order to meet all problems there is coming on initiating and implementation necessary for modification. Understanding and leading change prepares the the companies for the same. The report has been prepared on Talent plus company of UK, which is a consultancy firm. In presented report focused on impact of changes on organisation strategy internal and external drivers are change of leadership and measure the performance of organisational behaviour. There is identify barriers for change and impact on leadership decision, apply different leadership approaches. TASK 1 P1 Comparison of different organisation and impact of changes In present time in business world mostly companies conduct their business activities with same objective, to provide best products and services to their customers and earn more profit. At this time company facing different โ different situation due to business environment. In the business environment consist of innovation, economical fluctuations, technological development, taxationpoliciesand more. Itiscreatingmodification andacquirechangesin changing environment for betterment of new product and services. There are many facing many sudden changes which is impact on the strategies and the policies of the company like as customer taste and preference, advancement in technologies, government rules and regulations etc. For example a hotel which is dealing in hospitality industry and they wants to modify their system on day to day activities basis just because of attract to customers(Diaz-Rainey, Robertson and Wilson, 2017). Recently UK government have introduce some changes which is related to insurance companies, it is The third parties Act, 2010. The law about the improvement in mechanism and earliest consultation to against insolvent insured that can recover compensation from the relevant insurer. 1
After Brexit UK technology sector face many problems as well as advantages. UK software developmentmaydeclinepostBrexit.Thetechnology industry isgrowing and developing at rapid pace, creating dramatic change in everything which are directly related to technology. As create up-gradation changeable working environment is beneficial for the growth of the business and it is involves several types of risks. The impact shows may be in positive and negative way. It is essential for managers to analysis of latest trends of market. As per scenario talent plus is small enterprises which is conducting services in consultancy business UK. It utilise workers in other industries as per job requirement after conduction different recruitment andselectionprocedures(EdwardsGrovesandRรถnnerman,2013).Itshowsimpacton productivity and profitability on particular business and makes its position tough according to their rivals like Deliotte. There is need to changes in technology and part of work on regular interval of time so there is need to maintain growth of the company. In the order see changes and impact on functions of talent plus and its competitor Deloitte, there is mention comparison between both companies - ChangesTalent PlusDeloitte Structural changesTalentplusisaleading consultancyfirminUKwhich operates its business on several locationswithinterritorial region.Becauseoffoperate business on small sector, it has lessnumberofemployeesas comparetoDeloitte. Furthermore, the main aim of this firm is to move This firm was founded in 1845in LondonbyWilliamWelch Deloitte. Its business is also deals inconsultanciesbutinsteadof recruitment, it has also provided financialsuggestiontoother industries along with audit, tax and legal advice. In present time there areworkingapprox275500 employees. In broadly terms there is revenue turn over 38.8 billion Euros. Changesin technological factors Businessenvironmentofan organisationrepresentseveral factorswhichinfluenceas Deloitteoneoftheleading multinational professional service network which is famous in big 2
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external factors like as political, socialandtechnological fluctuations.Thecompanyof talent plus assist these factors for carryoutup-gradationintheir working place. But on small scale business they have not sufficient amountof capital to bring out modificationattheirworking place and improve performance and sustainability at market place. Afterthatthereisneededto executenewstrategiesinthe subject of response to changes in an effective way. four accounting organizations. It is thelargestprofessionalservices network in the world by revenue and number of professionals. It is operatedtheirbusinessactivities onlargelevelandinorderto change several up-gradation in the structure of company. Through, it get success in the running business with trends of market place. Strategy - In business environment carry out many changes that is shows impact on strategies and policies in talent plus in effective manner. But before building the same, managers should measure impact of changes as well as techniques used in system so that negative effect of alterations can deducted(Finn, 2012). With proper plan, they can convince to stake holders for make investment in new project and it will provide help to conducting operating activities in effective way. Operation โ After develop proper strategies there is essential for manager to implement the same at the work place in an efficient manner. There is influence to worker for accept changes and do work according to their new projects and it will be complete on particular time. In broadly, it is required for them to supply necessary training to their employees so that they become able to work with new system in a proper manner. In innovation positive and effective changes are helping for innovative technologies & digitalisation process which is beneficial for workers and customers. 3
P2 External and internal drivers of change that can have an effect on leadership, team and individual behaviour with in organisation In modern era, every company have to considered their internal and external factor of changes which is helping in accomplish objectives and attain profitability with the business operation. These factors are played important role to survive and run business activities in effective manner. Both factors internal and external are showed impact on the decision making of leadership, individual behaviour and team working. In talent plus many workers are working who supply different talents to another firm according to their requirement. Hence, there is need to determine the different factors which play their role for fluctuated situations of employee and attainment of companies goals. There is external and internal factors are mentioned below - External factors: These are the factors which are not controllable by an organisation and it is affected to function of talent plus. Hence, after determine all external factors that is PEST organisations must run for long time growth and future perspective. ๏ทPolitical factors โ It is a part of external factor and in this includes foreign trade policy, tax policy, government intervention etc. These factors are directly impact on the working condition of an organisation. ๏ทEconomic factor โ These factors are divided into two parts first one is macro economic factor (demand and supply) and second one is micro economic factor (purchasing power & inflation rate). ๏ทSocial factor โ These factors are played very important role in every organisation because it is included population, size, culture and distribution channel, demographic factor etc (Karmiloff-Smith, 2018). ๏ทTechnology factor โ These factors are affected to every company because it will change workingsystemofanycompany.Inthisfactorincludinginnovation,technology awareness and new trend. Internal factors: In this phase including those factors which are controlled by by internal members of an organisation. In this consist of financial management and cultural differences that will affect to leadership, team work and also individual behaviour of talent plus(Schneider and et.al., 2014). 4
๏ทFinancial management โ Financial problems and management are related to internal factor which affected to internal system. In talent plus when company does not manager their situations. ๏ทCultural differences โ Talent plus manager can share different values and norms with different back ground of an organisation.These are surely affected to performance of leadership. P3 Evaluate measures that minimise the negative impact of change in organisational behaviour It is very important for any organisation to determine some measurement which help of company to minimise the impact of negative forces. Most of the employees of the company are refused to adopt changes because they are not comfortable with the changes. After determination of particular issues of talent plus prepare effective strategies for required changes. There is strategy includes incentives, rewards and promotions in the order to motivate employees for their work. If modification accepted by company and changes are continue so it will provide help to accomplish organisational gaols and objectives. There is company face many problems regarding to changes just because of changes in management as well as required to implement at this changes. They are also maintained and maintain operational function at the time of implement changes. If the manager of talent plus adopt PDCA (Planning, Do, Check and Act) model for reduce negative impact on the behaviour of company(Hayes, 2018). PDCA model โ In this model the company has followed four steps which are main element used for the improvement of products and processes. These are also called as deeming cycle, control cycle etc. in this model consist of planning, do, check and act for the process of reducing negative effect on the business. The manager of talent plus apply this model in their organisation are as follow - 1.Planning โ It is the most important step for the process of management which provide over all review of the problem. In this part the manager has need to identify the problem. In this step the manager firstly identify all problems as well as reason of their origin which are changing to strategy of talent plus. Manager of the organisation firstly plan about their technology and maintain all records of the customers. There is employee need to work with updated software and sort out to queries of customers and try to reduce negative impact. 5
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2.Do โ In this step manager fix a suitable solution fr the get over of particular problems or issues.Leadersoftalentplusprovidetrainingsessionandworkshopforthe development of the employees. It can help to handle their task and make flexible with the changes. This program can judge all employees knowledge and skills for provide future growth(Hellman, 2012). 3.Check โ In this step the management compare their standard performance with the actual and determine the change on an organisation. The manager of talent plus select the changes and take appropriate actions according to problem. After evaluation all changes, manager can develop all strategies which are helping in requirements of talent plus. 4.Act โ It is the last step of this model to generate suggestions in an effective way and get ideas to get over from these issues and change to environment of an organisation. If talent plus can solve the problem of the company so they are not able for the the sustain of the market. It will helps to solve issues regarding to select of changes in the behaviour of an organisation. This PDCA model provide help to talent plus for deduct negative impact and change environment of an organisation. The model help in introduce to different ideas and innovation plans for the culture of talent plus. TASK 2 P4 Barriers for change and determining its influence on leadership decision making In today business world, there are many barriers which influence to decision making process of an organisation. In subject to evaluate and analysis the driving and resisting forces which are connected to business operation in efficient manner. Changes are become necessary for increase to efficiency and productivity. It is showed impact as negative and positive way and employee fear such changes which are changing to their working style. Therefore, a company may face many barriers regarding to change management(Kowch, 2013). Barriers of change management โ When a company have problems that time they can execute change strategies, policies, procedures and processes, there are known as barriers. There could be more than one reason for such barriers and it will affect in negative way. There are some barriers which is suffered by talent plus, they are as following - 6
1.Organizational complexity โ Talent plus may have processes that are complex to understand by its employees. So, it is the big reason for dissatisfied of customer and it can be removed by skilled techniques and approaches(Schexnider, 2013). 2.Bad culture โ Corporate culture is a sum of thinking, beliefs, value etc. of the people working in the company. This decreases the efficiency of people working with the organization. It will decrease the efficiency of people working with the organization because off disputes and rumours. Talent plus can transformation by looking into the fact that how it going to favour employees and whether they will accept like modification. 3.Lack of employee engagement โ It is essential for an organisation to believe the opinion and views of its employees in the manner of make them feel and connected with the organization and its work. The leader of talent plus must involve of its work force and provide them freedom to share their views and ideas. In the case of any changes the employees can be hold any advanced strategies and planning for situational changes in future. Also, their doubts and queries must affect to structure and change must be resolved(Parker and Wu, 2014). 4.Lack of effective communication strategy โ Communication is the operative of flow of the information at each level of an organization. Effective system should exist to circulate correct information regarding to any topic. If communication does not circulated right information so it is created difficulties. Every employee should be aware for the changes of organizational policies, goals and activities. Talent plus have to provided training session and work shops for holding employees to know about changes and provide them direction in a way through which they can achieve by company's goals. There is applying force field analysis for providing retraining forces to talent plus. There is main reason that create problems regarding to growth of the business. For example โ The company is facing problem with its competitors so there is need to evaluate the strategies of its rivals and incorporate changes accordingly(Rodd, 2015). 7
TASK 3 P5 Different leadership approach which deals with change in organisation context 8
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CONCLUSION From the above report it has been concluded that Understanding and leading change is major part of changes are important for the success of an organization. It should make changes for the meet requirements with the help of internal and external factors. There are leader face many problems 13
and in different situation, they can apply different leadership approach from overcome these problems. 14
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REFERENCES Books and journal Brookhart, S. M. and Moss, C. M., 2013. Leading by learning.Phi Delta Kappan.94(8). pp.13- 17. Diaz-Rainey, I., Robertson, B. and Wilson, C., 2017. Stranded research? Leading finance journals are silent on climate change.Climatic Change. 143(1-2). pp.243-260. EdwardsGroves,C.andRรถnnerman,K.,2013.Generatingleadingpracticesthrough professional learning.Professional development in education. 39(1). pp.122-140. Finn, O. J., 2012. Immuno-oncology: understanding the function and dysfunction of the immune system in cancer.Annals of oncology. 23(suppl_8). pp.viii6-viii9. Hayes, J., 2018.The theory and practice of change management. Hellman, S., 2012. Leading and managing change.The School Leader's Toolkit: Practical Strategies for Leading and Managing, p.126. Karmiloff-Smith, A., 2018. Development itself is the key to understanding developmental disorders. InThinking Developmentally from Constructivism to Neuroconstructivism(pp. 97-117). Routledge. Kowch, E. G., 2013. Towards leading diverse, smarter and more adaptable organizations that learn. InTechnology as a tool for diversity leadership: Implementation and future implications(pp. 11-34). IGI Global. Parker, S. K. and Wu, C. H., 2014. Leading for proactivity: How leaders cultivate staff who make things happen.Oxford handbook of leadership and organizations, pp.380-399. Rodd, J., 2015.Leading Change in the Early Years. McGraw-Hill Education (UK). Schexnider, A. J., 2013.Saving Black colleges: Leading change in a complex organization. Springer. Schneider, J., and et.al., 2014. Understanding TiO2 photocatalysis: mechanisms and materials. Chemical reviews. 114(19). pp.9919-9986. Tozer, J., 2012.Leading through leaders: Driving strategy, execution and change. Kogan Page Publishers. Whitaker, T., 2018. Leading School Change: How to Overcome Resistance, Increase Buy-In, and Accomplish Your Goals. 15