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Emotional Intelligence - PSYC 1205

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University of the People

   

Emotional Intelligence (PSYC 1205)

   

Added on  2020-03-07

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This document talks about Emotional Intelligence, and we will discuss some questions such as the effects of one's own emotions on others in the workplace, the development of emotional intelligence, and why it is an essential climate in the workplace. to strive for a happy feeling.

Emotional Intelligence - PSYC 1205

   

University of the People

   

Emotional Intelligence (PSYC 1205)

   Added on 2020-03-07

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Running Head: EMOTIONAL INTELLIGENCE 1Emotional Intelligence
Emotional Intelligence - PSYC 1205_1
Emotional Intelligence 2Emotional intelligence is the capability of the people to identify their own as well as other people’s emotions and use this information properly to control their behavior and influence the behavior of others. It can be critiqued that the people having high emotional intelligence have better mental health, performance at the workplace and leadership skills. In the workplace, emotional intelligence or emotional quotient is significant for the leadership qualities and is as much important as technical expertise or intelligence quotient. The emotional intelligence is commonly used to identify other people’s emotions, label them and influence their thinking or behavior. There are five main constructs in the emotional intelligence construct, namely, self-awareness, self-regulation, social skills, empathy and motivation. Self-awareness is the ability to identify one’s own emotions, strengths, weaknesses and their impact on decision-making. On theother hand, self-regulation refers to the ability to control one’s emotions and impulses according to the environment. Social skills refer to the ability of the people to maintain relationship with other people to move in a desire direction and empathy refers to the ability of the people to consider the emotions of others while making decisions. Motivation refers to the feeling of beingdriven to achieve goals or things in life. In the personal perception, my emotional strengths are empathy and the ability to understand the emotions and feelings of others. On the other hand, my weakness is that I am highly emotional and driven by my emotions. I get stressed at the workplace when I realize that my efforts are not recognized or the seniors are discriminating me with others. It triggers my emotions of anger andstress. In such situation, I feel highly stressed and burst out on my peers. I am unable to concentrate on my work and feel stressed. In office environment, we have to face numerous situations wherein things do not occur in the way we want them. However, it is important to control the emotional outbursts or use them in an appropriate manner. In order to control my
Emotional Intelligence - PSYC 1205_2

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