QA/QC Management in Doha Festival City

This solved assignment examines the experience of a QA/QC Manager working on the Doha Festival City project. It outlines their contributions to ensuring project success within budget and schedule, highlighting specific challenges encountered during construction and the effective solutions implemented. The document provides insights into the daily responsibilities and problem-solving skills required for this role in a large-scale construction project.

CE 3.1 Project Information
Name of the project: Doha Festival City
Location of the project: Doha, Qatar
Project Duration: From July of 2015 to February of 2017
Organization: Qatar Technical Aluminium or QTA
Role and Designation during the time: Senior QA/ QC Engineer from July 2015 to
December 2015 and QA/ QC Manager from January 2016 to February 2017
CE 3.2 Company Background
Qatar Technical Aluminium or QTA are a Façade and envelope contractor in Qatar. This
organization is a sister concern of United Arab Emirates based Technical Glass & Aluminium
Company, which is in to the field of Glass, Aluminium and Steel works. TGAC has branches in
countries all over the Middle East and Northern Africa. QTA is emerged as the leading Façade
contractor in Qatar with many iconic projects like Qatar Handball Association Complex,
stadium, Qatar Faculty of Islamic Studies, Educational Colleges, Shopping Malls in its account.
Qatar Technical Aluminium is an ISO certified company.
CE 3.3 Project Background
CE 3.3.1 Characteristics of the project
Qatar Technical Aluminium contract was used to install the various facades and roofing
systems from design to completion on site. The name of the project was Doha Festival City or

DFC. The location of this particular project was in Doha. The project started in the month of July
in 2015 and ended in the month of February 2017. The total value of this project was 1.6 Billion
US Dollars and the total value of the facade contract was 27.4 Million US Dollars. The client of
Doha Festival City project was BASREC. The consultant of Doha Festival City project was
AEB. The main contractor of this project was ALEC/GCC-JV and the facade contractor of this
project was Qatar Technical Aluminium.
CE 3.3.2 Objectives developed for the project
The Doha Festival City is the largest mall in Qatar with area 600,000 square metres, with
240,000 square metres of leasable space. This largest mall is located in Doha, Qatar. The Doha
Festival City mall houses about 540 shops, 100 restaurants and cafes, a cinema; an Angry Birds
Themed amusement park and an indoor snow park. The objectives of this project are as follows:
 To provide shops, restaurants, cafes, cinema hall for the public
 To serve the children by providing an Angry Birds Themed amusement park and an
indoor snow park
CE 3.3.3 My Area of Work
I was the Senior QA/ QC Engineer of this project from July 2015 to December 2015 and
QA/ QC Manager from January 2016 to February 2017. Being the Senior Quality Assurance /
Quality Control Engineer, my area of work is to look after the overall quality of the project Doha
Festival City and also for helping my juniors and sub ordinates to maintain the project. I had to
be sure that there is no loophole in case of quality as this was a public project. Moreover, the
children will be involved in the project and therefore, the quality should be crossed checked I

have used my intense civil engineering skills and knowledge for the fulfilment of the duties in
my area of work.

CE 3.3.4 Project Group
Figure 1: People involved in the project
CE 3.3.5 My responsibilities throughout the project
I had numerous responsibilities for this project of Doha Festival City. I was appointed as
the Senior Quality Assurance/ Quality Control Engineer in the project. I had to prepare the
project quality plan, quality procedures, method statement, Inspection Test Plans according to
Project specification and standards. I had to manage and look into the project quality control to
ensure compliance with various codes, construction standards, equipment and IMS system. I also
implemented several ISO standards. I even had to train QA/QC engineers, site engineers about
construction quality standards and check the quality during fabrication, installation and assembly
of several elements of Façade like the skylight, curtain walls, vertical fins, doors, and louvers. I
was the witness of all the fields, laboratory testing like water leakage testing, pull-out test, non
destructive testing, analysis of the metal chemical, coating thickness that are concerning the
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project. I had to carry out the various material inspections and site inspections in accordance with
MIRs and ITP. Another responsibility that I had was the interpretation and reviewing of the
project specification, codes, drawings, several standards before the initiating the project for
assisting the project manager in perfect functioning of this project. Moreover, I used to negotiate
and appoint the preferred suppliers and sub contractors. I had to help the procurement manager
for sourcing of the materials as per the Project approvals and specification. I even had to
overlook the activities of work force and the progress of the work force. I even had to attend the
meeting for client co ordination and to manage the quality control activities on site. I even had
the responsibility of following up for the close NCRs, site observations, snags and SDRs.
CE 3.4 Distinctive Activity
CE 3.4.1 Engineering knowledge and skills applied in the project
I have utilized my civil engineering skills and knowledge for the project of Doha Festival
City. I have applied these skills and knowledge for the betterment of the project and the client of
the project. My power and skill of critical thinking and the ability for analysis were the most
important any project. The conference that helped me was the ZAK World of Facade Conference
that took place on 27th October, 2015 in Marriot Marquis Hotel, Doha, Qatar. By utilizing the
knowledge I have gained from the regular site trainings and workshops on the installation of the
facades on site I was able to perform my task with utmost sincerity and smoothly. I had followed
the Qatar Construction Standards like QCS 2014, ASTM, BS-EN standards for this particular
project. I researched the glass strengths and properties including various inter layers on the Web.
I also arranged 3rd party inspections for glass tests on site and all water testing. After working
closely with the PM, I had finalized many design and site issues where I gained experience on

lifting plans and reporting. I have applied Microsoft Project, Microsoft Office and Autocad in
this project.
CE 3.4.2 Accomplishment and task performed
The project was finished with relevant ideas and plans. The daily meetings, progress
meetings, site walks that helped all the members of the project for understanding this project and
complete the project with utmost perfection. Moreover, before every new task a training period
was organized to ensure that the method statement was followed. My attitude towards my work
and the sub ordinates was always approachable. The various disciplinary actions were carried out
whenever they were required in the project. Weekly progress meeting with the quality control
manager of the client and daily discussions with the PM also helped to achieve the project
objectives and goals.
CE 3.4.3 Identified issues and their solutions
3.4.3.1 Issues
There were mainly three specific issues in the project of Doha Festival City that were
required to be resolved on an immediate basis. The issues are as follows:
i) The specification called for glass balustrade to 1.5kn, the client during the design stage
decided that he required it to comply with the BS, which was 3kn.
ii) Kalzip Pop Up roofs in IFC drawings showed the pitch at 2 Degrees this was below
the Kalzip recommendations. The client was unwilling to alter his concept so I arranged a
meeting with the Kalzip Germany design office to discuss solutions. It was decided to maintain
the design intent we work remove the ridge flashing and self curve the roofs in one sheet.

iii) The steel erector failed to install as per the approved drawings and spacing’s. QTA
when we received the handover of the steel flagged up all the issues. Unfortunately, due to the
late handover and the imminent opening of the mall there was not sufficient time for them to
correct them.
3.4.3.2 Solutions
I provided relevant solutions for the issues and problems and they were solved
immediately. The solutions to the problems are as follows:
i) For the first problem, I researched glass options and decided that changing the PVB
interlayer to SentryGlas would mean we could still use the same thickness glass. Also the base
bracket would need to be increased to 12mm thick to comply with the B.S standard. However,
this would mean the bracket would be too heavy to manually install. I advised the PM that it
would be a quicker install if we changed the design from steel to aluminium. This actually saved
over 30% on manufacturing and 35% on installation, as we could install 6m lengths instead of
2m.
ii) For the second problem, I had to incorporate top hats to the purlins at various sizes.
The end result was quicker and easier to install but maintained the design concept.
iii) For the third issue, I sat with the Contractor and the client and consultant to push
through the changes to allow the canopies to proceed. This saved over 6 weeks of steel remedial
works and also it allowed QTA to proceed with only the minimal of delays.

CE 3.5 Project Review
CE 3.5.1 Project Overview
The project Doha Festival City was executed in Duhail, Doha for the betterment of the public.
My project started in the month of July 2015 and ended in February 2017. The total value of this
project was 1.6 Billion US Dollars and the total value of the facade contract was 27.4 Million US
Dollars. The client of Doha Festival City project was BASREC. The consultant of Doha Festival
City project was AEB. The main contractor of this project was ALEC/GCC-JV and the facade
contractor of this project was Qatar Technical Aluminium. This entire project was completed
within one and half years.
CE 3.5.2 My contribution to work
As I was the QA/QC Manager I felt my personal contribution helped the contract to
complete on schedule. Moreover, I was the Senior QA/ QC Engineer for the project and I utilized
my civil engineering skills and knowledge in the project. My daily input with both the client and
the workforce, tended to resolve any issues before they became contractual. Ensuring all
materials was available when required to match the program and ensuring the quality standards
were maintained throughout.