Improving Emotional Intelligence and Communication

The assignment focuses on developing emotional intelligence through self-awareness, empathy, and social skills. It also addresses weaknesses in speech, particularly pronunciation difficulties, by suggesting methods for improvement. A SWOT analysis identifies strengths like quick decision-making and weaknesses such as a depth-oriented approach. The document outlines specific steps and timelines to enhance emotional intelligence using various models, including Mixed Model, Ability Model, and Trait Model.

Running Head: DYNAMIC LEADERSHIP
Dynamic Leadership

DYNAMIC LEADERSHIP 2
Table of Contents
Introduction.........................................................................................................................................3
Assessment 1......................................................................................................................................3
Identification of the leadership journey..........................................................................................3
Concept of Leadership....................................................................................................................4
Leadership models and theories......................................................................................................5
Self-Awareness techniques..........................................................................................................6
Strengths and parts for development...............................................................................................6
SWOT analysis............................................................................................................................7
Feedback provided by the companion and suggestion for development in future..........................8
Suggestions of cultural and social background on leadership style................................................8
Assessment 2....................................................................................................................................10
Prepare an action plan for future leadership journey....................................................................10
Conclusion........................................................................................................................................11
References.........................................................................................................................................11
Appendixes.......................................................................................................................................14
MBTI................................................................................................................................................14

DYNAMIC LEADERSHIP 3
Introduction
The main aim of this reflective report is to demonstrate the role of leadership in an organization. It
discusses the journey of leadership as well as leadership concept. It also deliberates the theories
and models of leadership. It represents the self-awareness techniques like SWOT and MBIT,
which can be imperative to analyze the individual personality. It also shows the recommendation
that will be required for future development. This reflective report also discusses the action plan
from improving the weakness in estimated time.
Assessment 1
Identification of the leadership journey
When I started college, I was always timid and afraid to let my opinions be heard. I did not
understand the exact path to follow in life, because I had not fully discovered myself. With this
research, I can assess how a successful person handles leadership and also I will be able to analyze
the leadership journey of a fellow student thus mentor them into being the best leader they can be.
The focus will not be only for me and my fellow student, but I will also look into skills of
conveying information, effective communication, and building of relationships. I also make sure I
have analyzed the cultures advocated by organizations and nations and how they influence the
ideas I have for effective leadership. Lastly, it will be now possible in my opinion to apply the
information acquired from the philosophies of effective leadership actually to find meaning and
comprehend my reflections and feedback. Ultimately, I would have taken a step higher in
understanding myself better which is the most important aspect of leading people since without
self-awareness one cannot be productive in leadership.
The worst feeling is when one has the greatest urge of making a revolution of people or a place
through mobilization (Braun, 2017, p. 35). But at the end of the day, they keep it low and just bite

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their tongue without realizing they have failed because of fear of intimidation, competition,
irrationality, inferiority, and lack of confidence in themselves. Last year, if someone told me that I
would speak of my opinions freely in public and mobilize people, I would not have believed them.
However, as of today, I firmly believe that experiences change people. As a person, I can discover
the areas that I am strong in and the areas that I am weak in, as a process of self-awareness.
Concept of Leadership
During my freshman year, we were tasked with developing a website for our college, as a class
where the teacher assigned us groups. Each group was given a specific section to handle. The
website had to be attractive enough to capture the attention of the target audience. Since the
assignment was to be carried out by groups, it seemed exciting at first but the group where I was
in, was a bit confusing and chaotic. This is because no one understood himself or herself well
enough to lead and even worse, we did not know each other well. So one day when researching on
the assigned topic, one member made a comment that really offended another member. As a result,
an argument arose, and because of their ego, the two ended up in a fight. That day I had foregone a
two-hour well-paying job to attend the group work. I felt offended as anger burned inside me and
headed to where my two group members were. I made efforts to unite them and told them that they
had to understand each other’s personalities. Additionally, I elaborated that even though
conflicting a part of the successful meeting, the meeting loses a grip when it gets personal and
physical.
Despite my efforts to remain calm and one point I lost my temper and gave them an ultimatum that
if they hated each other, they should walk away and go on hating on each other and fail the test or
stay and resolve their differences. From then on I became the team leader as it happened
automatically because of the incident, something that I didn’t expect. Through this event, I

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discovered one of my strengths which is a skill in the confrontation. This is the required skill when
everyone is tensed or under pressure (Karamustafa, 2016, p. 6). Throughout the days of discussion,
there was no other chaotic event. From then on, we chose someone confident enough to stand
before everyone and present our work during the day of submission. However, on that day the
chosen member did not turn up, so the group chose me to present. From the past experiences, I
knew I was the worst presenter there could ever be. When I took the stage all the tensions, I had
ever felt in all the years of my life arose as I looked at all those faces I always feared to address. In
spite of that, I forgot about everything else except what I was taught on the subject of charming a
crowd, demanding attention and of course everything about the website we created.
After the presentation, everyone cheered me, and the teacher gave me fantastic comments about
my performance. After that day, I started to feel good about myself more and more because the
feedback I got from my job was encouraging. My four group members were people that I would
always remember on my leadership journey, as they contributed a lot to my growth as the leader as
team members. My computer teacher is also a participator in my journey as a leader because she
encouraged me to do more with the leadership skills that I had acquired. On this account, I
discovered my style of leadership style, my level of cultural intelligence, my level of emotional
intelligence, my strengths, traits, and values (Lussier., 2016, p. 12).

DYNAMIC LEADERSHIP 6
Leadership models and theories
The main thing I found about myself through the research is my leadership style which is being a
charismatic or democratic leader. A democratic leader is one who allows democracy in decision
making. He involves others in decision making. He has emotional intelligence and emphasizes
with others. He is reasonable and slow in action. It is an inborn trait enforced by education. They
are the best leaders in the world whether they are leaders in organizations, institutions or countries
(Alapo, 2016, p. 18).
Self-Awareness techniques
I crated my awareness about the self-awareness techniques, which will be needed to analyze our
personality. I learned that MBIT (Myers-Brigs Type Indicator) can be imperative to our
personality appropriately.
MBTI
MBTI can be significant to find out the reason to make perception about any stimulus.
Strengths and parts for development
To increase self-awareness, I studied the personality of Pope Francis as a democratic leader. He is
highly reasonable, has got emotional intelligence, empathizes with others, does not regard himself

DYNAMIC LEADERSHIP 7
higher than others, and allows other people’s opinions to be heard even though he is their head
(Pendleton & Furnham, 2016). To prove that he is a real democratic leader, he gathers a group of
eight cardinals to ask for advice on how he would deal with same-sex marriages, as religious
leader. That step was regarded as the most significant step in church history for over ten centuries,
making him legend in the role that he has been designated to. He also visits a prison and washes
the feet of a prisoner who is Muslim. That act showed humility in his service to humanity.
Thereupon, Pope has charmed not only the Christian community but the whole world since he has
attracted millions of non-Catholic admirers by dynamically acting in a new direction. On this
account am a great admirer of Pope and his doings as a charismatic leader, and he is the one that I
look up to.
My fellow students Claire and Alex were my partners, and they provided a critical analysis of my
journey as a leader, and I am determined to do the same for them. For Claire, she is an
authoritative leader whereby she is highly skilled and has an inborn leadership spirit that helps her
influence others to work hard even when it is against their will. She tends to make all the decisions
by herself in a team. She does not give room for criticism because she is against the idea of
someone assessing her leadership journey. She dictates the work done by her team members
because on the first day with her fast speaking style of a speech she directed us to submit our
assessments and details at her own specific timings and methods.
SWOT analysis
SWOT evaluation can use by an individual to analyze the internal personality of themselves for
improving their personality and eliminate the weakness.

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Feedback provided by the companion and suggestion for development in future
The Claire’s type of leadership is very influential on low key people, although it makes things go
fast during task execution (Heilmann et al., 2016, p. 29). However, it makes other group members
feel discouraged to voice their opinions unlike for the charismatic style of leadership. To improve
on this, Claire has to humble a bit and consider that there are people around her with wonderful
solutions and bright ideas. Also, she should make sure that she develops a good relationship with
her teammates to understand them fully and know their values and opinions. She should ensure
that at the end of every meeting, she allows her team members to voice their opinions and
comments on the proceedings of the meeting. With ambition, wit, intelligence, strategy, influence
and effective decision making without support by teammates, one cannot make it (EBSCO
Publishing Firm, 2017).
Suggestions of cultural and social background on leadership style
For Alex, his style of leadership is Leissez Faire or a free reign leader. He makes his group
members feel at liberty to say or do anything at their timing and method. He is the type of leader
who has the best relationship with his team members because they do not feel controlled. He does
not give instructions or make decisions for them and most of the time; he delegates her work to
them, which raises the motivation of her team members to a whole new level. However, she makes
his group fail, because she does not monitor the task execution, although he is initiative, she does

DYNAMIC LEADERSHIP 9
not give his team members any feedback. Also, one cannot leave her subordinates to do all the
work without supervision because it causes laxity and absenteeism (Firm EBSCO Publishing,
2017, p. 13). Such a leader in any organization causes poor performance because of the do not care
attitude (Mosley & Schmidt, 2017, p. 48). Such kind of a leader leads to failure because there are
no deadlines or plans for the team’s management (Films Media Group & Teletime Video, 2016).
Alex’s type of leadership is poor leadership. To develop better results with his work, Alex should
make sure that she organizes himself before team meetings in order to ensure that he has planned
out a work plan in which his group members will follow. With planning, he will be able to
strategize and thus win at the end regarding effective production and tangible outcomes. He should
make sure that he creates a route plan in which is supposed to follow during supervision to ensure
that his team members are up to speed with the requirements of the task at hand.
National and organizational culture is the way of life of a group of employees belonging to a
specific organization, and several factors influence the same. The main factor affecting
organizational culture is how the management handles its operations. If the organizations operate
its functions in a free reign manner, then the employees will act in the same way. Also, the type of
business that the organization handles deeply affects organizational culture because of various
aspects such as types of markets, types of customers, the kind of government regulations and the
kind of environment. The different types of businesses are; advertising agencies, distribution
organizations, public relations agencies and the list is endless because of emerging inventions and
technologies (Wilson, 2017). Last but not least, the working environment affects the culture of an
organization because of aspects such as; trust, advocacy of the client, communication integrity,
learning and growth attitudes and positive team environment.

DYNAMIC LEADERSHIP 10
Some of the communication skills that are effective in building relationships and mentoring of
people along different cultures are: first, understand people. No matter where they are from and
also being open to them about your own background and story and not only the issues you can
relate with but also the issues that they can relate to (Editors of Salem Press, 2017). Also when
communicating, one should ensure that the message is short, straight to the point and
understandable by the target audience. The media through which the message is conveyed should
also be considered because one may send a message using social media, but the audience is not
conversant with the same.
The theories of effective leadership are six in number. One is the trait theory that characterizes an
effective leader by the use of five different traits. I have four of them and my weak spot comes in
on the self-confidence part as one of the trait. The others are, ambition, intelligence, motivation
and integrity (Breeding, 2017). Two is behavioral theory which categorizes a leader into three
styles of leadership which are, authoritative, charismatic and leissez faire in which I fall in the send
category as stated. The other one is situational theory where I experienced it during my first
encounter with situations needing leadership where I took the chance when no one was there to fill
the gap as given in my story above. Four, there is the fielder's contingency theory where a leader's
behavior is determined in the way he deals with his employees for instance (Firm EBSCO
Publishing, 2017, p. 17). I discovered that I am able to deal with my teammates effectively because
of my social skills. Five, is the path-goal theory that determines the influence of a leader on his
subordinates (Seijts & MacMillan, 2017, p. 22). Lastly, we get to the transformational theory
where the leader is seen as revolutionary person who influences his teammates to change even
when they do not want to (Nandram & Bindlish, 2017, p. 42)

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Assessment 2
Prepare an action plan for future leadership journey
Emotional intelligence
Pronunciation complexity
Conclusion
As per the above interpretation, it can be summarized that knowledge about leadership style could
be effective for leader due to inspiring team member in the specified time and cost. It can also be
concluded that values could be significant to meet the specified task of team in an ethical manner.
Finally, it can be interpreted that SWOT and MBIT can also be imperative for a leader to evaluate
the behavior of person.

DYNAMIC LEADERSHIP 12
References
ALAPO, D. R., 2016. GENERATION X: the role of culture on the leadership styles of women in
leadership positions. 1st ed. [S.l.]: ASTA PUBLICATIONS.
Braun, E. P., 2017. People f1rst leadership: how the best leaders use culture and emotion to drive
unprecedented results. New York: McGraw-Hill Education.
Breeding, M., 2017. John Walsh receives ACRL CJCLS EBSCO Community College Learning
Resources Leadership Award. CHICAGO: Library Technology Guides.
EBSCO Publishing Firm, 2017. Business & leadership. Scientific Society of Management in
Romania. Craiova, Romania: EBSCO Publishing Firm.
Editors of Salem Press, 2017. Strategies of management. Ipswich, Massachusetts: Salem Press, a
division of EBSCO Information Services.
Films Media Group & Teletime Video, I., 2016. Leadership. Part 2. New York, N.Y: Distributed
by Films Media Group.
Firm EBSCO Publishing, 2017. Leadership. American Association for Physician. Physician
leadership journal, 5(2), pp. 12-46.
Frantzeskaki, N., Broto, V. C., Coenen, L. & Loorbach, D., 2017. Urban Sustainability
Transitions. Florence: Taylor and Francis.
Heilmann, S., Stepan, M. & Studies, M. I. f. C., 2016. China's core executive leadership styles,
structures, and processes under Xi Jiping. 1st ed. s.l.: Berlin Mercator Institute for China Studies.
Karamustafa, E. Y., 2016. EQ & Transactional and Transformational Leadership Styles The
Relationship Between EQ & Transformational- Transactional Leadership Styles and Moderating
Role of Gender. 1st ed. Saarbrücken: LAP LAMBERT Academic Publishing.
Lussier., 2016. Leadership. 1st ed. s.l.: Cengage Learning.

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Milstein, T., Pileggi, M. & Morgan, E., 2017. Environmental communication pedagogy and
practice. London; New York: Routledge.
Mosley, R. & Schmidt, L., 2017. Employer branding for dummies. Hoboken, NJ: John Wiley &
Sons.
Nandram, S. S. & Bindlish, P. K., 2017. Managing VUCA through integrative self-management:
how to cope with volatility, uncertainty, complexity, and ambiguity in organizational behavior.
Cham, Switzerland: Springer,
Pendleton, D. & Furnham, A. F., 2016. Leadership. 1st ed. London: Palgrave Macmillan UK.
Seijts, G. & MacMillan, K., 2017. Leadership in Practice: Theory and Cases in Leadership
Character. London: Taylor and Francis.
Wilson, R. L., 2017. Principles of business. Management. Ipswich, Massachusetts: Salem Press, a
division of EBSCO Information Services, Inc.

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Appendixes
MBTI
Seri
al.
No.
Particulars Yes Sometimes No
1.
I will converse with the
individual by
considering their facts

2.
I believed in the internal
feeling than situation
analysis.

3. I would clearly converse
with people

4.
I would change the
concepts of speech
explain by other.

5. 

DYNAMIC LEADERSHIP 15
I would not believe to
build emotional
association with other.
SWOT ANALYSIS
Strengths
 Energetic listener
 Prompt decision maker
Weaknesses
 Depth oriented
 The issue in
pronunciation
Opportunities
 Quick decision making
skill can help to take
competitive advantages.
Threats
Depth-oriented could be major
issue for a leader because it
creates the conflict in the team
during the allocation of
responsibility.
Emotional intelligence
S.No. Belief, Interpersonal
Proficiency, and
Models to be
measured to improve
emotional
Time
period
Assessment: How this
will improve my
emotional intelligence

DYNAMIC LEADERSHIP 16
intelligence
1. Mixed Model for Self-
awareness
Week 1 I will be able to perceive
my ruin emotions and
sensations.
2. Ability Model for
gaining knowledge
Week 2-4 I will generate
understanding with
respect to behavioral and
alteration in emotions.
3. Trait Model about
Self-Control
Week 4-8 I will manage myself to
eliminate the reckless
responds and enhance
myself to determine
thought process.
4. Mixed Model for
gaining Empathy
Week 8-12 I would create several
emotional attachments
through time period. It
will improve my skills
due to making link with
people accordance to the
emotional responses.

DYNAMIC LEADERSHIP 17
5. Mixed Model
regarding Social Skills
Week 12-14 I will become a skilled
person to make link and
recognized to feelings of
others along with I can
take prompt decision
with respect to
sentiments.
Pronunciation complexity
S.No. Belief, Interpersonal
Proficiency, and Models
to be measured to
improve emotional
intelligence
Time period Assessment: How this will
improve my emotional
intelligence
1. Detection of accent Week 14 It will support me to
evaluate where I can make
annoyed or gratifying and
vigorous.
2. verbal communication Week 15-18 It will lead my path and
communication in my way
of thinking.
3. self-assurance Week 19-21 It will develop confidence
and assurance in myself.
4. Exposure of issue Week 22 Acknowledging the

DYNAMIC LEADERSHIP 18
challenges will make
closure to the followers
5. Thought progression Week 22-24 It will evaluate the
condition that I have
previously given a instant
responds.