Cross-Cultural Communication Challenges
Added on 2020-02-24
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Running head: PROFESSIONAL BUSINESS COMMUNICATIONProfessional Business CommunicationName of the Student:Name of the University:Author’s Note
1PROFESSIONAL BUSINESS COMMUNICATIONTable of ContentsScenario 3:.......................................................................................................................................2Audience analysis:.......................................................................................................................2Communication goals:.................................................................................................................2Communication process:.............................................................................................................3Timing:........................................................................................................................................4Scenario 4:.......................................................................................................................................4Audience analysis:.......................................................................................................................4Communication goals:.................................................................................................................5Communication process:.............................................................................................................5Timing:........................................................................................................................................6References:......................................................................................................................................8
2PROFESSIONAL BUSINESS COMMUNICATIONScenario 3:Audience analysis:Proper understanding of the audience is critical for any communication style to becomeeffective. Understanding of the audience can allow individuals to select specific terms or bodylanguage for making maximum impact on the receiver (Knapp, Hall and Horgan 2013). Now, incase of any professional interview, interviewer is the only audience for the applications. In thisprocess, interviewer looks to assess the level of skills and knowledge a particular person possesin order to identify suitable person for the position. On the other hand, it is critical for theapplicants also to assess the overall responsibilities of a particular position along with benefit andchallenges. Body language, postures and eye gaze are the best way to assess the authenticity ofthe information shared by the interviewer about the job profile or organizations authenticity. Communication goals:Communication goals refer to the overall objective of sharing information among two ormore individuals (Chira 2014). In a professional interview, communication goal of theinterviewer is to judge level of knowledge and skills a specific applicant have associated with jobresponsibilities. On the other hand, applicants primarily have both short term and long term goalsbefore entering into a interview session. Short term goal of the applicants include properassessing of the provided job responsibilities. It also includes gathering knowledge about thework culture of the organization, pay scale, teamwork and management style, as it can havemajor impact on the overall satisfaction level of an employee. Moreover, the long term goal ofany applicants will be assess the kind of career progression opportunity they will have by
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