Assessing Economic and Operational Challenges Due to COVID-19 in Hospitality Industry: A Study on Cadogen, Balmond Hotel

RESEARCH PROJECT
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TABLE OF CONTENTS
TABLE OF CONTENTS.................................................................................................................2
ABSTRACT.....................................................................................................................................4
ACKNOWLEDGEMENT...............................................................................................................5
RESEARCH TITLE: TO ASSESS THE ECONOMIC AND OPERATIONAL CHALLENGES
DUE TO COVID-19 WITHIN HOSPITALITY INDUSTRY. A STUDY ON THE CADOGEN,
BALMOND HOTEL.......................................................................................................................5
CHAPTER:1 INTRODUCTION.....................................................................................................5
Research background:..................................................................................................................5
Research aim:...............................................................................................................................6
Research Objectives.....................................................................................................................6
Research Questions......................................................................................................................6
Research rationale:.......................................................................................................................6
Research Scope:...........................................................................................................................7
Overview of research methodology:............................................................................................7
Chapter preview:..........................................................................................................................7
CHAPTER 2: LITERATURE REVIEW.........................................................................................7
Theme 1: Understanding the concept about the operational work for businesses..............7
Theme 2: Covid-19 challenges for the operational task.........................................................8
Theme 3: To analysing the economical and operational challenges that arose for
hospitality due to covid..............................................................................................................9
CHAPTER 3: RESEARCH METHODOLOGY...........................................................................10
Research method:.......................................................................................................................10
Research approach:....................................................................................................................10
Research design:........................................................................................................................10
Research philosophy:.................................................................................................................11
Data collection:..........................................................................................................................11
Sampling:...................................................................................................................................11
Data analysis:.............................................................................................................................12
Reliability and validity:.............................................................................................................12
Research limitation:...................................................................................................................12

Ethical consideration:................................................................................................................12
CHAPTER 4 ANALYSIS AND FINDINGS................................................................................12
CHAPTER 5: CRITICAL APPRAISAL AND SUGGESTION FOR FURTHER WORK..........20
CONCLUSION..............................................................................................................................20
Reflection...................................................................................................................................21
REFERENCES..............................................................................................................................22
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ABSTRACT
Covid pandemic has imposed various challenges for the world businesses, it hits hard the
hospitality sector where they have faced the major operational and economical challenges.
Following study has discussed the Introduction chapter where it covered the research aim,
objectives, questions along with rationale of the study and research scope. Further it has
evaluated the literature review where the themes have been discussed. In next chapter it
discussed the research methodologies which has been utilised by the research analyst to complete
the project. In this data has been collected from both primary and secondary sources which helps
in building the strong base of study. Study has also included the data analysis where the
questionnaires have been discussed to obtain the data from participants who are randomly
selected by the analyst. It also evaluated the critical appraisal and suggestions for the future work
and also covered the reflection of the analyst.

ACKNOWLEDGEMENT
I would like to thank my professor who helped me a lot to complete the study also the support
they have been shown in terms of time, encouragement is most valuable for me. I would also like
to thank my friends, seniors and research team for sharing the useful information that helps me in
completing my dissertation project. My appreciation also goes to my family members who have
shown their trust in me and supporting me to complete my studies.
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RESEARCH TITLE: TO ASSESS THE ECONOMIC AND OPERATIONAL
CHALLENGES DUE TO COVID-19 WITHIN HOSPITALITY
INDUSTRY. A STUDY ON THE CADOGEN, BALMOND HOTEL.
CHAPTER:1 INTRODUCTION
Research background:
Outbreak of corona virus has led to disastrous challenges for the global world, it has
highlighted the capital dysfunction. Hospitality is one of the industry which is adversely
impacted by the covid pandemic (Milovanović, 2020). It created the challenges in operational
task which lead many hotels to close their business forever. Hospitality industry is considered as
the backbone of the economy but due to covid pandemic it decreases the economy rate where the
countries are seen as suffering to afford the health care facilities for their citizens. Covid has
created the major challenges in operational task like managing overheads, various challenges in
supply chain, logistics (Singh and Wang, 2021). This study is based on discussing the issues and
challenges within the operational and economic for the hospitality sector where the study is
being conducted on Cadogen, BAlmond hotel located in London, England UK. Study discusses
the impact of covid which has creates the operational and economic challenge for the hotel
organization.
Research aim:
The aim of the project is to investigate the economical and operational challenges which is
faced by the hospitality industry due to covid pandemic.
Research Objectives
 To develop the understanding about the operational task regarding firm performance.
 To identify the impact of covid-19 over the operational task of the organisation
 To investigate the operational and economical challenges for the organisation during
pandemic time.