Table of Contents Part II.....................................................................................................................................................2 Question 1.........................................................................................................................................2 Question 2.........................................................................................................................................2 Question 3.........................................................................................................................................2 Question 4.........................................................................................................................................3 Question 5.........................................................................................................................................4 References.............................................................................................................................................5 1|P a g e
Part II Question 1 In your opinion, what is "Encourage the Heart" leadership behavior? Answer: "Encourage the Heart" concept is a behavioral leadership concept that has benefits on organizational and personal levels. This concept helps the leaders to maintain a good relationship with the employees. Good behavior of leaders can attract the employees to do tasks very carefully. The workplace environment can be positively impacted by the effective implication of "Encourage the Heart" concept by the leaders. Positive emotions have several advantages. These advantages are not only helpful for an interpersonal relationship but also for organizations' performances. The productivity of the organizations can positively improve by effective implementation of “Encourage the Heart”. Thus this way, the leaders will be able to satisfy the employees and increase organizational efficiency levels. Through this concept, leaders can celebrate small wins with the employees. Unity between employees and leaders can improve by good relations among themselves. "Encourage the Heart" concept is the right example of unties between the employees and leaders(Al-Baradie, 2015). Question 2 How leaders can manage and maintain organizational structure? Answer: The organizational structure is the main backbone of the organizations. There are many organizations exists that change their organizational structure periodically. In the organizational structure designing process, the leadership team can play a pivotal role. Organizationsneedtoimplementagoodstrategyduringtheorganizationalstructure designing process. A great leader can prepare a proper strategy for useful organizational structure planning. After the preparation of the new organizational structure, the leaders can handle the employees according to the strategy. Similarly, if an organization is not intending to change its current organizational structure, then the leaders can play a very useful role. The leaders can act as a mediator between the senior management team and employees. In this way, the transparency between the senior management team members and employees will increase. Due to these reasons, leaders will be able to manage and maintain the organizational structure is a very effective way (Duncan, 2012). 2|P a g e
Question 3 How to manage conflicts among the team members? Answer: There are various ways exists to mitigate conflicts among the team members.The most important aspect of resolving conflict according to me is working immediately on the issue so that organizational working is not harmed.Listening to both parties is important in the management of conflicts.Secondly, according to me, a group meeting is one of the significant options to eliminate conflicts between the team members. In group meetings, the team members can share their experiences. In this case, I will be able to listen to what is going on between them. As per the comments of the team members, the effective decision can be taken for mitigation of the conflicts between team members. If it will reveal that one team member is completely accused, then that person will be rejected from the team.Another thing that I think will be very much effective to manage conflicts is to identify the points of disagreements and agreements. Through this, I can variably understand the root cause of the conflict and sot it out effectively. Proper communication can solemnly resolve conflicts (Hempel, Zhang, and Tjosvold, 2015).I have to also understand the nature of the conflict and consult my employee’s handbook if required to solve it up.For instance, at times the cross- cultural aspect mainly creates several conflicts in a job place. Question 4 How to motivate idle employees? Answer: Leaders can use several techniques to motivate the idle employees. The first useful technique is appreciation. The leaders have to appreciate the employees for their tasks. By getting appreciation, idle employees can be tried to work harder than before. Apart from appreciation, beneficial aspects can also motivate the lazy employees. These beneficial aspects may be incentives, rewards, paid holidays, and bonuses. This type of financial and non-financial benefits can inspire the employees to perform better(Kapur, 2018). But, the leaders have to select useful employees for financial rewards. The selected employees will try to perform better for more rewards. Similarly, the unselected employees will try to get rewards for next time. Thus, the unselected employees will try to work harder and wish to get useful rewards. If an idle employee has any work-related problem, then she or he should communicate with their team leaders. Similarly, the leaders also have the responsibility to communicate with the employees and solve their problems. Moreover, the leaders have to create such an environment where each of the environments feels free to work. It is a matter 3|P a g e
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of concern. Communication from both sides will help in addressing the issue which is of utmost importance for the organization(VARMA, 2017). The conduction of performance appraisal sessions in the organizations will help the employees to get motivated and work much harder to do their job. This will help the company to gain a competitive edge for sustainability in the global platform. Question 5 How do you present an argument as a leader? Answer: As a leader, I will follow some basic steps to present an argument. Firstly, I will listen to the statement of an individual very clearly.For instance, if an individual is angry I have to give him time to explain his point of view. After listening to the statement, I will start to speak to continue the argument. Although at the time of argument this will be hard to maintain. But with time this can be achieved well.I will explain each argued points which have been said by that person. In this process, I will main polite behavior with the individual. The main aim will be to justify my arguments.In this case, my focus will be to make my argument more strong and realistic compared to that individual. After completing my argument, I will prefer to ask questions from that individual. By following these steps, I will present an argument (Tracy, 2014).I know that following these steps although it will be tough at times the holding of my self will make me a good leader. 4|P a g e
References Al-Baradie,R.(2015).Encouragingtheheart.InternationalJournalofPediatricsand Adolescent Medicine, 1(1), pp.11-16. Duncan, R. (2012).Change-friendly leadership. Liberty, Mo.: Maxwell Stone Pub. Hempel, P., Zhang, Z. and Tjosvold, D. (2015). Conflict management between and within teamsfortrustingrelationshipsandperformanceinChina.JournalofOrganizational Behavior, 30(1), pp.41-65. Kapur, D. (2018). Educational Leadership. pp.1-16. Tracy, B. (2014).Leadership. New York: American Management Association. VARMA,D.(2017).IMPORTANCEOFEMPLOYEEMOTIVATION&JOB SATISFACTION FOR ORGANIZATIONAL PERFORMANCE.International Journal of Social Science & Interdisciplinary Research, 6(2), pp.10-20. 5|P a g e