1EDUCATIONAL LEADERSHIP Table of Contents Introduction..........................................................................................................................2 Background of the study..................................................................................................2 Aims and objectives of the research................................................................................3 Research questions...........................................................................................................3 Literature review..................................................................................................................4 Literature gap...................................................................................................................9 Methodology......................................................................................................................10 Data analysis......................................................................................................................14 Time-Frame.......................................................................................................................17 References..........................................................................................................................19
2EDUCATIONAL LEADERSHIP Introduction Background of the study Coaching for business is turning into fundamental in nature. Both the organization and leaders aware about their value. Hence, the domain of business also incorporating the ability to coach or train and develop the employees. The aim is to make the managers efficient with the ever-growing list of skills. According to the theoretical study, the aim of coaching for leaders leads to more employee development with more efficiency. According to the empirical studies the randomized and controlled design that can evaluate the entire procedure of coaching and its due intervention. Effective coaching for leadership and development helps to derivate procrastination and ensures the procedure of goal attainment.Cochrane & Newton (2017)states that coaching can be differentiated by the term training. Coaching is referred as a helpful relationship with proper collaboration. It is a systematic process where the coach and the students engage in activities to attain the pre-set goal. The aim of the facilitator was coach the persons to reach the goal with self-directed learning procedure. The responsibility of the client or employee is to implement those acquired knowledge for the sake of the growth and development of the organization. The responsibilities of the coach as a facilitator include, defining the set agreement between the organization and the employee. On the other hand, training is a traditional procedure. It has contrasting characteristics comparing the feature of coaching. It is a planned process to enhance the existing knowledge of an employee. It involves several practices to enhance the employee’s innate skills in spite of providing new knowledge to the employee. This is the main significant difference between the
3EDUCATIONAL LEADERSHIP two key concepts namely training and coaching. A trainer is a person who follows a set of predetermined instructions to facilitate the activities for the suitable job and requirement of the task. Contrarily, a coach is a follower of the employee’s agenda to provide solutions according to the requirement of the trainee. As perTurner’s (2019)statement, the relation between a coach and the pupils are equivalent to the leader and employee. Both the coach and the leader performs the role of a facilitator. Both the responsibilities can be considered as a process of interaction with the aim of achievement of the desired goals. However, it cannot be denied that there is a minimal amount of difference between the job role of a leader and a coach. In the leader and employee relationship, the leader is a superior person by the organizational position. The leader leads the employees to achieve the organizational goals. On the other hand, in the coaching relationship, the coach helps the pupils to attain personal goals. Aims and objectives of the research The research aims to discuss about the relationship of creative coaching and leadership. Some literary sources will be analyzed to serve the purpose of the research work. The main objectives of this research work are mentioned below. To identify the relationship between creative coaching and leadership. To differentiate between the concepts of traditional training and leadership coaching. To identify some alternative creative methods for coaching in leadership. Research questions What is the relationship between creative coaching and leadership?
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4EDUCATIONAL LEADERSHIP What is the difference between the two prevalent concepts of traditional training and leadership coaching? What are the alternative creative methods for coaching in leadership? Literature review The term leadership coaching can be considered as executive coaching. There are certain models and approaches that dominates the concept of executive coaching. These approaches help to understand the executive coaching as a process to enhance the performances of the executives. The core skills attached with these approaches are communicative skill and listening skill (Sheather, 2019). The qualified coaches acquire various means of disposals to identify the challenges faced by different coachees. Creative approaches can be adopt by the leaders for self- development and also for the development of the organization. A coaching leadership involves some essential frameworks to develop the procedure of functioning. The ethical guidelines proposed by David Clutterbuck published during the year 2018, reflects some essential agendas of monitoring and coaching for leadership. These guidelines expose some essential happenings of an essential coaching relationship. According to this, the creative approaches for leadership coaching provide a sort of allowance to the coach to alter the available methods to support the coachee’s venture for discovery(Cochrane & Newton, 2017). Some alternative methods that belong to the domain of this creative approach are mentioned in the following section. In spite of office-bound coaching session the leaders can apply walking interaction with the employees. It provides an informal attitude while performing the formal responsibilities. Walking along with the employees results into arousing more stimuli for interaction which is an impossible thing in the formal or official sessions(Schaubroeck et al., 2016). Along with this, using symbols are a way to focus on in-depth reality. Symbols makes the procedure of coaching
5EDUCATIONAL LEADERSHIP easy as it takes the conversation to more complex stages instead of superficial stage. Metaphor usage and exploration is also a creative approach followed in the executive coaching(Moffatt, 2014).. English language is enriched with metaphors and imagery(Brock, 2018). Language is a playful way to communicate with much interest and that can easily strikes the brain of a coachee. Another set of literary scholars argue that rather than interaction, a correctional way of intervention performs greater in executive coaching. According to them, prosocial modelling and reinforcement has an important role to communicate with the coaches from the end of the coach (Jones et al., 2016). Professionalism of the employees determine the growth of the organization. Organizational development demands employment skills, knowledge, and increasingly high productive knowledge. International Coach Federation (ICF) has mentioned that overall twenty- one hundred were operating globally as per the record of 1991(Grant, 2017). From their point of view, coaching is a procedure of collaborative relationship between coaches and coachees. Contrarily, the training is a systematic process to bring the organizational goal into real. Combining various references and articles it can be said that characteristics of creativity iscloselyrelatedwithcollaboration,communication,andmotivation(Jones,Woods& Guillaume, 2016). Executive coaching and collaboration is extremely connected with each other. The leader or trainer or the coach needs to exhibit the collaborative skill that works as oil in the machine. Collaboration includes showing respect from both ends(Currin, Brown & Schneider, 2019). The leader needs to adhere to the leadership guidelines along with exhibiting feeling and concern for the employees also. Various researchers mentioned the use of multimedia or photography during the course of executive coaching(Shepherd, 2014). The use of multimedia as a means of coaching and training is more effective than the verbal orientation. The concept of photography as a theory can be introduced in this regard. This therapy examines the use of
6EDUCATIONAL LEADERSHIP photography as a powerful media to conceptualize the main agenda of the context(Thomas & Akdere, 2013). This is a part of the therapy of art. It is used by the professionals of mental health to discover the feeling and concerns of the clients. It helps the clients to become a socially active individual. Employees can improve their orientation with the reality in a more positive way. Along with the artistic therapy, the social-media literacy is also becoming an advantage for the leading business organization(Fernandez & Lina, 2019). The leader or coach of an organization must be informed about the dimensions of social-media-literate of leadership. The improving use of multimedia especially the videos is being incorporated in the field of leadership. Video communication is an effective medium of training that allows the leaders to use their skill of creative collaboration. According to the concept of open leadership, a person can learn anything by following the simple step of skimming or making a checklist. It is included as a part of the organizational culture(Brock, 2018). This concept denies the importance of scheduled principles to train or coach the existing employees of the organization. There is a lot
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7EDUCATIONAL LEADERSHIP of opportunities for the leaders to show the creativity in the field of leadership and training (Teck, 2006). The literature review now moving for the discussion about the available methods of creative coaching in leadership. According to the study, creativity is a type of rigid structure that constructing one of the component of the characteristics of a potential leader. Creative leadership provide a helping hand for the organizations to open a new growth strategy. Looking towards the target from the creative point of view makes the way easier(Grant, 2017). Uniqueness always leads to extraordinary look after to the organizational desire and motives. The growth strategies applied by any particular organization is changing according to the course of time. The leader should always brainstorm the existing employees of the organization for gathering suggestion about organizational development. Self-assessment is a unique way that can be adopted by a creative leader(Currin, Brown & Schneider, 2019). Thinking out of the box and applying the thought process into the existing framework of the organization may or may not bring fruitful result for the organization. Self-assessment or self-evaluation provides the leader an opportunity to measure own capability. It provides a scope to the leader to evaluate the proposed strategy to measure the efficiency level of the proposed strategy. The study of leadership development program has a different section for the concept of creativity. Following the GROW model of coaching, it can be said that it is a simplistic way to manage the leadership in organizations. The abbreviations GROW stands for Goal, Current reality, options, and will. Goal is the starting point of the coaching or the training program. Defining the goal at the initial stage of the coaching procedure provides a direction for the coachee. To incorporate creativity with this stage the leaders can guide the learners to follow the SMART format of goal setting. It refers goal to be specific, measurable, attainable, realistic, and
8EDUCATIONAL LEADERSHIP timely(Cochrane & Newton, 2017). The next stage of the model is current reality. Knowing the current position of the organization in the market place is an important fact for the learner. By knowing the reality they can determine the amount of effort they have to put to develop the business any further. After defining the clear goal and knowing the current situation, the next step is identifying the probable options for expanding further the activities of creative coaching. Finally, the will is the last step of the model. The coach determines the capability of the coachee to make commitment for the organizational goal. An effective leadership always combines the two concepts of command and control. In this regard, the relation of coaching with command and control is worth mentioning. During the initial stages, command and control are the two prevailing concepts commonly observed to be attached with leadership. The classic concept of leadership always exhibits the superiority of the leader(Cochrane & Newton, 2017). The command and control was posed only in the hands of the leader or the trainer. Coaching is itself is an alternative method of leading the employees within an organization. Coaching is the antidote type of leadership that requires striving, growing and experimenting. This procedure includes interaction between the coach and the coachee. However, the final decision still lies on the hands of the leader or the coach. The leaders have the capabilities to determine the priorities according to the fulfillment of goal(Boyce, Jackson & Neal, 2010). An organization possesses employees from different generations. A leader must have the quality to lead all the generation irrespective of gender, age and other determinants. An ideal leaderneedstounderstandthemultigenerationalissuesandconflicts.Well-established management does not hinge on time or stereotypes(Thomas & Akdere, 2013). The coaching style leadership can only address these challenges. It can inspire the employees heading beyond
9EDUCATIONAL LEADERSHIP the taboos and explore the innate stamina. Employees with growing mindset get more help from the coaching style of leadership. An employee may contain some sort of fear or tension within the mind for the service to provide for the organization. Proper coaching will help the employee to overcome the conflict or fear and serve the company with better willpower(Jones, Woods & Guillaume, 2016).. Above all, it is worth mentioning that, effectiveness of coaching or training depends on the environment of the organization. An ideal environment of the organization should possess accountability.Itmeansthatindividualemployeesmustbeawareabouttheirown responsibilities, roles, and the importance of their contribution for the organization. Openness is another characteristic feature of an ideal organization(Stevens & Spears, 2009). It refers to the habit of operating clear communication between the employees and the higher authority. Surface level employees should not possess any hesitation to state their difficulties to the authoritative members of the organization. The practice of sound decision-making is also another feature of positive workplace environment(Sheather, 2019). An ideal should allocate the decision-making power to the efficient employees of the organization. Hence, the larger corporate businesses maintain proper hierarchy to systematically use the power of decision-making. Above all, the organization must encourage the scope of personal development. The thought to acquire the best of one self creates a positive impression in front of the employees for the organization(Turner, 2019). An effective leadership can contribute all the mentioned feature to the organization to create a positive workplace environment. Literature gap All the literary sources contribute to develop knowledge about the concept of coaching and training. The researcher also successfully demonstrated the difference between traditional
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10EDUCATIONAL LEADERSHIP training and effective coaching. However, the literary sources lack to contribute for developing knowledge about the available creative coaching methods for leadership. The main questions of the research work are firstly to determine the relationship between creative coaching and leadership, secondly, to understand the difference between traditional training and creative coaching, and thirdly, the available methods of creative coaching in leadership. During the course of literature review, the first two questions are answered. However, the study fails to answer the third mentioned question of the research. Hence, this research will bridge this literary gap and able to disclose some available methods of creative coaching in the field of leadership. Methodology The research can be defined in the form of an activity involving the finding out in a systematic way about the aspects which were not known by others. The methodology is the particular philosophical framework in which the research is actually conducted. It can rather be called the foundation of the research. In the methodology chapter, the research methods, the designs and the approaches are provided in a detailed form having highlighted throughout the whole study. It justifies the choice through elaborating on the advantages and the drawbacks of each of the approaches and designs having taken into account the practical applicability of the research. It has been descried by O’ Leary that methodology is the framework that is connected with a specific set of the paradigmatic assumptions which will be used for the conduction of research. It is further insisted by Allan and Randy that during the conduction of research, the methodology part must be meeting two of the following criteria: Firstly, the methodology must be the most accurate in achieving objectives of the research. In the second place, It has to be made completely possible for replicating the methodology that is used in other type of researches of same concept and nature.
11EDUCATIONAL LEADERSHIP Research Philosophy The research philosophy is an extended topic dealing with the nature, the source and the development of the knowledge. In the simple words, the research philosophy is a belief regarding the ways through which data regarding a phenomenon must be gathered, analyzed and properly used. In an essence, the addressing of the research philosophy consists of being aware of the beliefs and formulation of some assumptions. It can be said that each stage of the research process is founded on the assumptions regarding the source and the nature of the knowledge. The research philosophy will further reflect the important assumptions of the author where these types of assumptions serve in the form of a foundation of the strategy of research. The research philosophy has many of the branches to a significantly wide range of the disciplines.There are four main type of the research philosophies such as the pragmatism, realism, positivism and interpretivism. The selection of the research philosophy is well impacted through the practical implications. There are also some of the philosophical implications between the studies that are focused on some facts and the numbers as analysis of influence of foreign direct investment on standards of GDP growth level along with qualitative studies in the form of leadership style on motivation of employees in certain organizations. The selection between interpretivist and positivist philosophies of research or between the qualitative and quantitative methods of research has represented a huge point of debate traditionally. Positivism as a research philosophy helps in the development of in-depth analysis of a specific study. The interpretivism again works with activities of management along with the functions. Realism is the mixed approach of all of the philosophies. In this specific research, the interpretivism has been used since the research is based on secondary data collection and analysis and this approach facilitates the understanding of reasons and methods. It also has enabled to become alive in changes that occur and at the
12EDUCATIONAL LEADERSHIP same time it is good at the understanding of social processes.The positivism is not being used in this study since it is based on the facts and suitable when there is practical first-hand data collection. Research Approach The research approach is the plan and the procedure which involves the steps of the broadassumptionstotheprecisemethodofthedatacollection,itsanalysisandthen interpretation. Hence, it is founded on the nature of research problem specifically which is being addressed. The research approach is divide into two of the categories such as research approach for the data collection and research approach for the data analysis. The research approach for data collection is divided into qualitative data collection and the quantitative data collection. On the other hand, the research approach for data analysis is divided into inductive approach and the deductive approach.The deductive approach is focused on testing the theory and the inductive approach is focused on the generation of new theories founded on the previous relevant data. The deductive approach starts with a specific hypothesis but the inductive approach makes use of the research questions for narrowing down the study scope. The emphasis of deductive approach is on causality and it is associated commonly with the quantitative research. The inductive approach is focused on the exploration of the new phenomena or the previously researched phenomenafromanotherviewpoint.Theinductiveapproachisalsoconnectedwiththe qualitative research and one such well known inductive approach is the grounded theory that is pioneered by Strauss and Glaser. This specific approach usually necessitates the beginning with an open mind without any of the preconceived ideas and the aim is for generating a new type of theory founded on the data.In this particular study, the inductive approach has been used for providing the study memorable and meaningful lesson. The deductive approach is not used in
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13EDUCATIONAL LEADERSHIP this research because this study is based on the secondary data collection and the deductive approach is focused on the testing of the theory. Data collection method The study has made use of the secondary data sources on the topic of alternative creative coaching methods in leadership. The secondary data are those type of data which are available already and it refers to the data that have been collected and have been analyzed properly by someone else. The secondary data is utilized from different sources. The secondary data may be either the published or the unpublished data. It can be from different publications either the central, the local or the state governments. It can the publications of the international or foreign bodies along with the subsidiary organizations. The data has been collected in this case with extreme care and the source has been properly scrutinized in terms of the reliability, the adequacy or the suitability. It has taken the published statistics at the face value and the arguments have been also criticized. Data analysis technique The collected secondary data will be analyzed with the descriptive data analysis technique. The descriptive statistics are actually used for describing the fundamental features of the data in a specific study. It is actually the simple summaries about the measures. It form the foundation of every quantitative data analysis virtually along with the simple analysis of graphics. The descriptive statistics are different from the inferential statistics and with the descriptive statistics, it is simply described whatever data has been shown. With the inferential statistics, one tries to reach to the conclusions which extend beyond the immediate data.
14EDUCATIONAL LEADERSHIP Data analysis In the article of Karina Therese G. Fernandez & Sofia A. Lina published in the Journal of Creativity in Mental Health, the usage of the comic strips as the cognitive behavioral therapy intervention has been depicted. It is found that the creation of the comic strips can become such a viable mechanism during the utilization of the cognitive behavioral interventions. The generation of the comic strips involving a method of constructing the sequenced panels along with a story narrative by drawing can be extremely helpful in revealing the dysfunctional cognitions which can be addressed. The authors have also discussed a qualitative case study of the 14 year old boy studying in the high school who was being treated by a psychotherapist because of the severe anxiety at the time of math test. The creation of the comic strip had been found as being quite beneficial in the externalization of the problematic process of thinking. It is stated that the usage of the comic strips can provide a specific concrete medium for the analysis of maladaptive practices and thoughts that lead the way for the management of anxiety with math at the emotional level. The results of the case study suggest that all the comic strips are quite useful a mechanism for the goals of cognitive behavioral therapy. The usage of the comic strips then allows the client for externalizing and concretizing the processes, the behaviors and the emotions along with the experience through the help of a dynamic artistic outcome. Also, the usage of the comic strips have allowed the clients and the therapists for seeing schema of a psychological experience. Also, the course of almost 5 sessions that are well aided by the comic strip results, Lucas was completely able to be aware of the dysfunctional cognitions which were influencing the level of anxiety. He had become quite aware of the dysfunctional cognition which were
15EDUCATIONAL LEADERSHIP influencing the anxiety level. Therefore, the study found out that the Cognitive Behavioral Therapyisactuallyanevidence-basedinterventionfocusingontheidentificationof dysfunctional behaviors and thoughts along with the anxiety disorders. This specific study has explored the creation of the comic strips as a method of dealing with the anxiety during test. This technique is found to be allowing the client for concretizing these types of problematic behaviors and the thoughts. The usage of the comic strips then allows the recognition of these types of thoughts across a sequential orientation having led to the way that is for a more effective management along with the change in the symptoms. On the other hand, in the article of Lisa eta al., the building of a successful leadership coaching relationships have been examined and analysed. The aim of their study has been employing of a conceptual model in order to examine the connection between mediating role of thecoach-clientrelationshipandthecoachingoutcomesfortheadvancementofthe understanding of client-coach connections impacting on the leadership coaching. The authors havefoundthattheleadershipcoachingistheintegralpartofmostoftheleadership development strategies of different organizations. Therefore, the authors conducted a research having collected the data from the 74 pairs of coach-clients who participated one such voluntary leadership program of coaching at the military service academy at the time of the pre-partnering along with the post-transition phases. They were examined and the influence on the client-coach processes of relationship and match criteria on the coaching results have been analyzed. The findings of the study have been shown by the researchers. It is found that being consistent with the conceptual framework, the processes of trust, rapport along with the commitment predicted the outcomes of coaching program quite positively involving the coach and client reactions, the program results and the behavioral change. It is then further found that
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16EDUCATIONAL LEADERSHIP the client-coach connections mediated two of the match criteria such as compatibility and credibility along with the coaching outcomes. This suggested that the managerial style and the learningstyleswiththejob-relatedcredibilityproperlysupportsgrowthofclient-coach relationships impacting on the leadership coaching programs positively.In terms of the client- coach match criteria, the themes of compatibility, commonality and credibility have been concerned. The commonality is the coach and client sharing the common characteristics or some experiences that can be well positioned into three of the categories such as the professional, the demographics and the personal. The compatibility on the other hand is the accurate combination of the coach-client behavioral preferences influencing on the behaviors and cognitions in different situations. This can include the traits of the personality along with the leadership, the managerial and the learning styles. The credibility is the coach that is processing the required credentials for meeting the needs of the clients including the competence of coaching along with the experiences. The perception of the client of the qualifications along with the experiences of the coach is likely to leave impact on the degree to which the trust is enhance as well.The results have been provide in different types of tables for easy understanding. However, there are some limitations of the study such as the method biasness. The authors have themselves admitted that the conclusions are quite tempered even if the study is quite insightful. The military cadets may not be representing the traditional clients such as the experience, the age, the behavioral preferences and the personality. Hence, it can be said that this study has represented one of the first attempts for examining systematically the relationships between the client and the coach. The authors are in hope of the efforts aiding in elaborating the value of the conceptual framework. The outcomes of the study have provided some support along with the understanding of client-coach relationship
17EDUCATIONAL LEADERSHIP and its impacton the outcomesof coaching. The findingsof the study further support understanding of the factors that impact on the relationship, allowing people to develop choice of tools for matching the clients better after increasing the relationship quality and then the outcomes. In Rene Stevens & Evans H. Spears’ article on the incorporation of photography as the therapeutic tool of counseling, the authors have described few international organizations which encourage and also support the usage of the photography for needy people’ rehabilitation.The study is based on the convention of photographic images contributing to the way people see and then think regarding people, the world and others. There are the individual people who are resistant particularly to the therapy and those people who can communicate in a better way with the usage of some visual aids that may not benefit alone from the standard counseling practices. In most of the therapies, it is seen that the verbal communication is quite vital and there are few alternative expressive therapies which are available. In the form of the alternative and the complementary therapy, photography is depicted as being of extreme benefit to the individuals who can express themselves adequately with all types of visual aids. The photography as the expression of the reality assists the whole process of rehabilitation and its implemented well in different types of therapeutic settings. Time-Frame Activities1stto 3rd Week 4thto 10th week 11thto 13th Week 14thto 17th Week 18thto 21st Week 22nd to 23rd Week 24th Week Selection of the topic
18EDUCATIONAL LEADERSHIP Data collection from secondary sources Creating layout Literature review Analysis and interpretation of collected data Findings of the data Conclusion of the study Formation of draft Submission of final work
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19EDUCATIONAL LEADERSHIP References Boyce, L. A., Jackson, R. J., & Neal, L. J. (2010). Building successful leadership coaching relationships: Examining impact of matching criteria in a leadership coaching program. The journal of management development, 29(10), 914-931. Brock, V. G. (2018). The Roots and Evolution of Coaching.Professional Coaching: Principles and Practice. Cochrane, H., & Newton, T. (2017).Supervision and Coaching: Growth and Learning in Professional Practice. Routledge. Currin, J. M., Brown, C. A., & Schneider, B. W. (2019). Photo-synthesis: Facilitating Goal Setting in Supervision Using Images and Creativity. Journal of Creativity in Mental Health, 1-10. Currin, J. M., Brown, C. A., & Schneider, B. W. (2019). Photo-synthesis: Facilitating Goal Setting in Supervision Using Images and Creativity. Journal of Creativity in Mental Health, 1-10. Fernandez, K. T. G., & Lina, S. G. A. (2019). Draw Me Your Thoughts: The Use of Comic Strips as a Cognitive Behavioral Therapy Intervention. Journal of Creativity in Mental Health, 1-13.
20EDUCATIONAL LEADERSHIP Fernandez, K. T. G., & Lina, S. G. A. (2019). Draw Me Your Thoughts: The Use of Comic Strips as a Cognitive Behavioral Therapy Intervention. Journal of Creativity in Mental Health, 1-13. Grant, A. M. (2017). The third ‘generation’of workplace coaching: creating a culture of quality conversations.Coaching:AnInternationalJournalofTheory,Researchand Practice,10(1), 37-53. Jones, R. J., Woods, S. A., & Guillaume, Y. R. (2016). The effectiveness of workplace coaching: Ameta‐analysisoflearningandperformanceoutcomesfromcoaching.Journalof Occupational and Organizational Psychology,89(2), 249-277.. Losch, S., Traut-Mattausch, E., Mühlberger,M. D., & Jonas, E. (2016). Comparingthe effectiveness of individual coaching, self-coaching, and group training: How leadership makes the difference.Frontiers in psychology,7, 629.. Moffatt, H. N. (2014). Evaluation of Photography Media and Methods According to the Expressive Therapies Continuum: A Systematic Literature Review. Schaubroeck, J., Carmeli, A., Bhatia, S., & Paz, E. (2016). Enabling team learning when membersarepronetocontentiouscommunication:Theroleofteamleader coaching.human relations,69(8), 1709-1727. Sheather,A.(2019).CoachingBeyondWords:UsingArttoDeepenandEnrichOur Conversations. Routledge. Shepherd, C. (2014). Does social media have a place in workplace learning?.Strategic direction.
21EDUCATIONAL LEADERSHIP Stevens, R., & Spears, E. H. (2009). Incorporating photography as a therapeutic tool in counseling. Journal of Creativity in Mental Health, 4(1), 3-16. Teck,F.C.(2006).Competitiveaesthetics,semiotics,chaosandleadership.Corporate Communications: An International Journal. Thomas, K. J., & Akdere, M. (2013). Social media as collaborative media in workplace learning.Human Resource Development Review,12(3), 329-344. Turner, A. (2019). Creativity in coaching.Edge Magazine-The Institute of Leadership and Management Journal.