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Effect of IT on Operation Management - PDF

   

Added on  2021-04-17

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Running head: EFFECT OF IT ON OPERATION MANAGEMENTEffect of IT on Operation ManagementName of the Student:Name of the University:Author note

1EFFECT OF IT ON OPERATION MANAGEMENTIntroductionWith the fast growth of technology, Artificial Intelligence and Automation hasattained great achievements. They are covering the task of humans and also provide greaterefficiency of work (Russell, Dewey & Tegmark, 2015). The paper describes the importanceof AI and automation. Artificial Intelligence is meant to make the machines perform worklike humans.. Automation is the software or hardware that posses the capacity to performactions by itself. The paper further clarifies the importance of mass customization inoperation management. The report provides a brief detail on how the production lines andquality system have their effects on the operation management. Finally, the paper brings tolight the effect of human skills on the operation management. Robotics advancement and AI used in manufacturingInitially the industries would obtain labours and workers at a minimal cost. Moreoverthe labourers were easily available but today obtaining the labours at a low is cost hasbecome a great challenge for the organization and hence, the AI’s have a role to play here(Graetz & Michaels, 2015). They increase the productivity level more orders manufactured ina more real time scenario as compared to the manual labour. With the robot advancementthere will be greater chances of innovation the AI’s are intelligent enough to take decisionsbased on the particular condition and also by analyzing the set of data. The AI’s are alsocapable of making certain recommendations for different situations. Moreover, the AI’sprovide better customer support and increase the productivity of the organization hereby,increasing the economic growth of the company. Numerous organizations are adopting AI for mitigating the labour cost for example,Foxcann, an electronic industry is deploying over 1000 robot factories to mitigate the labour

2EFFECT OF IT ON OPERATION MANAGEMENTcost and also to lower down the labour pressure. The implementation of the robots alsoprovides better quality work and also can serve for a longer period of time. Furthermore, theArtificial Intelligence can also take decisions by analysing the data sets and such experimentscan also lead to great innovations and thus, enhance the overall growth of the company. Mass CustomizationMass Customization is the procedure of providing such products that are meant tosatisfy the needs and requirements of the specific consumer (Pollard, Chuo & Lee, 2016). Itinvolves the process of altering the product such as to maintain the cost of the unit productlow. The main aim of Mass Customization is to provide customer satisfaction with theproduct and also keeping the value of the product much closer to the mass produced product(Kasiri et al., 2017). It minimizes the backtracking of work in case the customer is notsatisfied since, the features are chosen by the customer himself. Moreover, it also maintainsthe flexibility of the product therefore, improves the operation management.The methodology of the mass customization starts with the production of a basewhere the customers can customize various features of the product that would be required soto provide customer satisfaction. For example, the company eBay is undergoing a masscustomization approach in its business strategy so as to produce the products that meets thecustomer requirement (Buffington, 2016). It is done so that the company would keep pacewith the ever changing demand of the customers. The process adopted by the company wasmeant to produce goods of low cost and satisfy the unique desires of the consumers. It isactually creating the process redesign so as to incorporate the enhancement in theperformance, invest low capital and gain high profitability.

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