Impact of Training on Employee Performance

This assignment delves into the crucial link between training programs and employee performance. It requires students to conduct a literature review examining existing research on the topic. The methodology chapter should outline appropriate research methods for investigating this relationship. Data analysis techniques will be used to interpret collected information, leading to a conclusion that summarizes findings and provides recommendations for enhancing training effectiveness.

Effect of training and development on
employee performance at Sainsbury local
Victoria

3. INTRODUCTION
a. Research Background
Companies around the world focus on raising their sale and profitability. For this
purpose, they make use of strategies that are helpful enough to develop positive perception
within the mind of customers. It includes strategies like low pricing, discount offers, etc.
(Mackey and Gass, 2015). It is essential for the business to ensure that they are able to realize the
need and necessity of customers and right steps are taken with the help of which the rate of sales
and profitability is increased (Noe and Wanek, 2014). There are many type of activities that are
implemented and for each of the activities formed, it requires to have proper support of workers
so that they put on their efforts and contribute effectively towards the growth and development.
When they are not able to perform their set of roles efficiently, then it has negative impact over
the business. In order to conduct this research, Sainsbury south London was chosen as a case
study. It is regarded to be the one of the largest supermarket in the UK. The main focus of the
research is made on employee’s performance with the help of training and development. They
aim at delivering their customers with high quality services (Mackey and Gass, 2015).
The aim of this research is to understand the consequence of training and improvement on
worker performance using a case study of Sainsbury south London.
b. Research Problem
There are various types of problems which are faced by the cited firm like employee
turnover, demotivated workers, etc. (Ford, 2014) However, one of the main problems that are
faced is in relation with the employee’s performance at Sainsbury south London. With these
changes in the taste and preference of customer take place with the time. It is important that they
are able to understand them effectively (Ford, 2014). The rate of performance within Sainsbury
local Victoria is negatively affecting and main cause for this reason is ineffective performance by
workers. Further, there are some many other firms which provide the quality and services and so
service users have the option of shifting to other companies in case their requirements are not
satisfied. The sales and rate of profitability is getting affected negatively due to lack of proper
performance from the side of employees. Apart from this, the rate of employees turnover is also
high and the new workers who are hired are not enough skilled or trained for understanding the
requirement of customers (Noe and Wanek, 2014). In order to overcome the issue one of the
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effective way to provide workers with proper training and development. This enables to
understand requirement of workers and the issues that are faced by them.
c. Research Purpose
The main purpose of the research is to understand the issue or problems that are faced by
each of employees that has negative impact over the performance. When workers are able to
improve the rate of performance, then the firm is able to attain the goals and objectives that are
set. The research will be helpful to understand the effect of training and development on
improving the performance level of employees towards the work that they are given.
4. Research Objective
 To ascertain the relationship between training and development on employees
performance.
 To examine the consequence of training and develop on improving employees
performance at Sainsbury local Victoria.
 To recommend ways to improve employees performance with the help of training and
development at Sainsbury local Victoria.
5. Research Questions
 What is training and development to the employees of Sainsbury?
 What are the benefits of training and development on employee’s performance?
 What are the impact of training and develop on improving employee’s performance at
Sainsbury local Victoria?
6. Literature Review
According to Elnaga and Imran, (2013) employees are important part of the organization
as they directly communicate with the customers. Therefore, it is important to involve them in
decision making process so that they can provide relevant information related to the taste and
preference of customers there are certain set of power and ability that employees should possess
so that they are able to perform the given role in effective manner. However, when they fail to do
so, then it affects the business in negative manner. According to Phillips and Phillips, (2016)
training and development is an important part that are coordinated by HR managers in order to
make sure that all the workers within the organisation are able to develop their skills and
capabilities. However, it is important for the managers to have proper monitoring so as it help in
improving the area which is required is to be made can be find out.. When there is not proper
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monitoring made and workers are provided with training, then it becomes a loss as the firm do
not get the expected results.
Noe and Wanek, (2014) stated that motivation is an important factor that has to be
considered by management as it enables to develop willingness and the interest for performing
any type of roles. There are certain set of expectations that are set by employees for the work that
they perform. When they are not able to attain them, then they rate of motivation get reduced.
This way, it negatively affects the performance of workers and interest they have. When workers
are properly trained, then they are able to understand the goals that they have to achieve there is
more clarity in the roles that have to perform (Sung and Choi, 2014).
7. Proposed Research Methodology
This sections presents the research methodologies that have to be considered so that the
research can be carried out in effective manner. It includes the methods, techniques and
approaches and they are as follows:
Research Philosophy: This can be determined to be the belief in regard to analysis,
collection and evaluation of the data. These are of different types like interpretivism, positivism,
etc. (Mackey and Gass, 2015). This is selected as it enables gain factual information with the
help of observation. Moreover, with positivism philosophy, the function of investigator is
restricted to collecting and interpreting the data. In respect to select the research philosophy,
researcher select interpretivism that assists to find relevant information towards the research
topic (Elnaga and Imran, 2013).
Research approach: It is focused on the plan with the help of which the information can
be performed. The research can conduct the information from specific to general and general to
specific. These are of two type which are inductive and deductive. Inductive is a method in
which observation and theories are stated that the end of research process. Deductive are those
that include specific information and then theories and observation (Noe and Wanek, 2014).
Present research based on the inductive approach trough researcher able to gain relevant
information towards the aims and objectives in systematic manner. Therefore, targets and goals
will be achieve that ascertain more creative results at workplace.
Research design: This is the blueprint of the research in which step by step analysis is
conducted. These are of three types which are exploratory, descriptive and experimental. Among
these the researcher will make use of descriptive research design. Descriptive research design
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focuses on depicting participants in accurate way. This way the benefits that firm gets when
workers are provided with appropriate training and development can be determined. It includes
case studies, observation and survey (Cerasoli, Nicklin and Ford, 2014).
Data analysis: It is important to select appropriate sources that are helpful enough to
gather appropriate information. There are two different type of methods that are helpful to gather
information. This includes primary and secondary methods. The methods will be applied.
Primary will be collected through questionnaire (Mackey and Gass, 2015). On the other hand,
secondary information from books, journals, online sources, etc. Both these methods will change
to render appropriate outcome for the selected aim selected.
Sampling: In sampling 2 types of method techniques. In this context, it considers
probability and non-probability sampling. There is 20 respondents has been selected that assists
to meet with aims and objectives (Noe and Wanek, 2014). Probability are those that are
randomly selected by the investigator all the sample have equal chances of being selected. On the
other hand, non-probability sampling provides the investigator to select the sample as per their
preferences. Researcher will make use of non-probability sampling in which 20 employees will
be selected from Sainsbury local Victoria. In respect to select the respondents researcher set
criteria for determining effective results at workplace. Total 2 years taking for working on this
aspect.
Data analysis: After collection of data, it includes appropriate methods to be used for
analysis of the data. The researcher will make use of thematic (type of qualitative method) in
which tables, pie charts and graphs will be used. Thematic analysis has been implemented which
includes different aspects in the business unit.
8. Significance of the Research
This study help to, firm in respect to develop understand the requirement and main cause
due to which the performance level is getting reduced can be identified. Further, each and every
employees within the business may be facing certain type of issues or problem. With the help of
this research, management will be able determine the problems that are faced by workers.
Accordingly appropriate steps can be taken and this can enable to them to give their best efforts
towards attaining the goals and objectives that are set by the business. In addition to this, there
are many benefits that employees get when they provided training but it is important to consider
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the areas in which grooming is to be provided. When areas are determined, then it becomes
favourable enough to work attaining the objectives set by the firm. With the help of the present
research, researcher able to deliver their understanding performance level which increasing
continuously at workplace. Therefore, they can assess factors which assists to influence it.
9. Research Limitations
Limitation in the research is faced by the investigator is as follows
Selection of methodologies: There are many type of methods that are helpful enough to
gather information. When selections of the methodologies are done, then it should be done
properly or the information gathered will not be appropriate for conducting the research in
effective manner.
Availability of resources: Various activities which are set in respect to conduct the study.
However, it is essential that correct steps are taken so that there the resources are properly
managed and the activities that are set can be achieved.
Availability of time: It is important that there are proper division of time made so that all
the activities are completed with the speculated time period.
10. Project Schedule
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Literat
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Review
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Finish
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Resear
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Analysi
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11. Chapter Outline
There are different chapters that are included in the research and these are helpful enough
to conduct the research in systematic manner. Beneath are provided the chapter for the present
research.
Chapter 1- Introduction: This chapter enables to provide information about the aim, objectives,
research questions, etc. for the topic selected for the research. Further, it consists of information
in relation with the structure that will be followed and also provides in depth understanding of
the topic.
Chapter 2- Literature review: There are investigations carried out by other researcher on
similar topic. This is effective enough to consider the findings that are made by the authors. It
consists of analysis made for the past studies conducted by others.
Chapter 3- Research Methodology: It is chapter which cover the different types of
methods and tools and techniques through which investigator can carried out the research in an
effective manner. Further different types of methods such as data collection, research design,
ethical consideration etc.
Chapter 4- Data Analysis: When information is gathered from different sources, then it
required so that valid result can be gather in respect to the aim of the study. There are various
kinds of tools that are available which enable to ensure that all the viewers are able to interpret
the data gathered and to come up with appropriate outcomes.
Chapter 5- Conclusion and Recommendation: From the overall research conducted, it is
important that appropriate outcome is determined so that through research strategies can be
applied by the firm. Recommendations are made so that the issues faced can be solved.
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12. REFERENCES
Elnaga, A. and Imran, A., 2013. The effect of training on employee performance. European
Journal of Business and Management, 5(4), pp.137-147.
Ford, J. K., 2014. Improving training effectiveness in work organizations. Psychology Press.
Mackey, A. and Gass, S.M., 2015. Second language research: Methodology and design.
Routledge.
Noe, R., and Wanek, J. E., 2014. Employee Development: Issues in Construct Definition and
Investigation of Antecedents. Improving Training Effectiveness in WorkOrganizations,
ed. JK Ford, SWJ Kozlowski, K. Kraiger, E. Salas, and MS Teachout (Mahwah, NJ:
Lawrence Erlbaum, 1997), pp.153-189.
Phillips, J. J. and Phillips, P. P., 2016. Handbook of training evaluation and measurement
methods. Routledge.
Elnaga, A. and Imran, A., 2013. The effect of training on employee performance. European
Journal of Business and Management. 5(4). pp.137-147.
Sung, S.Y. and Choi, J.N., 2014. Do organizations spend wisely on employees? Effects of
training and development investments on learning and innovation in organizations.
Journal of organizational behavior. 35(3). pp.393-412.
Cerasoli, C.P., Nicklin, J.M. and Ford, M.T., 2014. Intrinsic motivation and extrinsic incentives
jointly predict performance: A 40-year meta-analysis. Psychological bulletin. 140(4).
p.980.
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