This essay presents a self-reflection analysis of communication skills based on various diagnostic tools. It identifies key communication issues, including anxiety in public speaking and low tolerance for disagreement. The essay then delves into a literature review exploring relevant theories and concepts, followed by an action plan outlining strategies for improvement over six months. The action plan includes maintaining a personal diary, attending communication courses, practicing mental techniques, reading relevant books, and participating in public speaking courses. The essay concludes by emphasizing the importance of continuous learning and development in communication skills.
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