Effective Business Communication: Strategies and Trends in Australian Workplace

Running Head: EFFECTIVE BUSINESS COMMUNICATION 1
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EFFECTIVE BUSINESS COMMUNICATION 2
Part 1
Introduction
Although communication skills are considered as an essential component of effective
teamwork, emerging globalization, collaborative workforce and multi-disciplinary nature
within international workplace urges constant improvement in strategies and desired
communication styles that are critical for making organizational projects completed through
managerial competencies. Moreover, matching communication behavior in the agricultural
sector tends to have unique project typologies that reflect a few grey areas. Handayati,
Simatupang, & Perdana (2015) argues that in the agriculture sector, team coordination is very
important as one characteristic of agricultural business is a dependency on value creation
especially due to the existence of critical features like perishability, traceability, seasonable
and safety factors starting from purchases till the products reach destination market. It can be
noted that in Australia, inter-organizational collaboration within agriculture businesses
possibly takes place because of growing concern among people regarding food safety and
varying degree of food products that remains perishable. Therefore, this document aims at
identifying communication practices, styles and the recent trend in Australian business
communication. The second part of the document will make critical recommendations for
new employees regarding competent and incompetent business communication practices with
the help of academic literature and information collected about business communication
practices in the Australian workplace.
Internal communication in the workplace is gaining much attention among
academicians and business practitioners and they tend to make critical investments to
establish effective communication practice. The key functions of business communication
practices are developing firm’s productivity through effective communication where every
employee constitutes an important asset of the company. Moreover, efficient communication
practices can potentially minimise business uncertainties and false buzzes, thereby serving as
a medium for change in which the internal stakeholders like employer and employees act as
communicators. It also enhances workplace relationships by integrating environmental
change awareness alongside building organizational commitment to accomplish superior
business outcomes, shared knowledge, corporate image, sense of belongingness within
employees and creating employee engagement (Verghese, 2017). In Australia, the overall

EFFECTIVE BUSINESS COMMUNICATION 3
confluence in establishing business communication architecture and rapid technology growth
have higher the role of communication infrastructure that provides employers with diversified
opportunities across range of business activities and industries (Commonwealth of
Australia, 2016). However, the recent disruptions seen within the communication sector not
only have a far-reaching and pervasive influence upon every industry but potentially blurs the
boundary between communication and growth opportunities.
To address some key issues identified in communication sector for Australian
businesses, the government have considered three crucial changes to make significant
contribution in influencing strong communication services including merging of
communication technology and media, enhancing ubiquity of online media and platforms and
lastly, integration of over-the-top (OTT) services (Commonwealth of Australia , 2016).
Such contributions have increased the accessibility of data along with reducing the potential
causes behind market failures because of new market entrants and transparency in business
transactions. Moreover, such premises allow new opportunities for the firms to establish a
culturally diversified workforce through structural learning about divergent trends in
businesses. Hence, Gandhi (2014) states that every business practitioner must embrace new
and developed communicational skills to improve communication processes within the
workplace. Moreover, “An increasingly competitive global environment has meant that in
Australia agricultural production is concentrated in fewer and fewer hands” (Newsome &
Sheridan, 2018, p. 5). This implies recognition of a comprehensive business
communication skill that can ascertain agribusiness traders and organizations remain engaged
in continuous buying and selling along with enabling workplace coordination through an
engaged workforce.
Multiculturism is one recent trend that has turned the world into a globalized village
regarding economic landscape, social sphere, geographical area, political system, and
international relations. Multicultural organizations remain omnipresent within current
economic systems and are persistently surrounded by several cultures thereby making
workforce diversity a common feature in them. According to Hussain (2018), “An
organization wherein the people of diverse culture work together to achieve certain common
goals is known as a "multicultural organization."(p. 44). The flow of communication in such
organizations is multifaceted: verbal and non-verbal, formal and informal, written and oral,
etc. It can be noted that managing communication in multicultural firms is indeed a
staggering job as if it falls through, the firm may become inefficient or dysfunctional. Some