Effective Communication in an Organisation : Assignment

EFFECTIVE COMMUNICATION
Challenges
 Disparity in communication
 Depending on technology
 Avoiding listening to employees

Challenges along with barriers for effective communication
Disparity in communication
As the communication begins from the top, It remains often to depend on the grapevines
for spreading the messages and information thus the distortion in clarity usually creates
inconsistencies and employees interpret the information in wrong form.
Depending on technology
Email as well as internet are generally faceless channels of communication. When the
company has a complicated information to share the biggest challenge in effective
communication becomes interacting with the employees face to face by steeping out.
Avoiding listening to employees
During a change, managers usually become fixated towards the the goal of change project
which eventually restrain them from listening to employees (Oetzel, 2017). Rather than fostering
the partnership and encouraging the cooperation, employee's fears are generally dismissed due to
which they switch off from the company.
Bad listening skillsA powerful listening skills are crucial for effective communication and thus
becomes important for interpreting the message. Employees who does not focus on listening
actively to their subordinates or colleagues tend to miss out the information and remain unaware
of their problems.
Influence of culture on communication as well as negotiation
The effect of cross-culture on negotiation is imperative where the negotiation occurs
differently in different culture like Americans perceives negotiating as competitive procedure of
counteroffers. Culture influences greatly the means negotiators views an opportunity and
challenges and hence perceives them as distributive or integrative (Tripathy, 2018). The impact
of culture on the concept of negotiation can be classified ad intercultural where negotiation
occurs within the same culture of Cross cultural where it occurs between different culture.
On contrary to this, culture also influences the way people interact with each other either
verbally or non-verbally. Workplace has different people from different culture thus each one of
them interpret the same message in a different language and form thus the message sometimes
becomes distorted. Culture also influences the behavior as well as the reaction of employees to
given scenario thus it becomes a primary constituent of communication. Besides this, the culture
of high-context understand the information from non-verbal clues while the low context expects
the information to be specific thus it becomes extremely important for the company to
understand cross cultural differences to retain the employees.
Strategies for resolving the communication barriers

Fish & chips restaurant can apply various strategies in order to alleviate theses barriers
Avoiding slang
Slang's as well as the casual language with the co-workers creates a serious barrier in
efficient communication. Thus, the restaurant can avoid these slangs in both written along with
verbal language which will eventually keep the teams upon same page. Besides this, Slangs
varies from culture to culture which can create confusion and frustration among the employees.
Understanding cultural differences
Workplace consist of the co-workers form different region having different cultures and
language thus understanding the cross cultural issues becomes the important strategy for solving
the communication barriers. For example, The restaurant comprises of individuals who might not
speak English, thus to solve this, restaurant can keep their information and messages simple and
also on point so that everyone can interpret it.
Implementing Communication app
Having a particular app for communication will help the manager of restaurant to interact
with the co-workers even faster (Phutela, 2015). It generally overcomes the potential barriers
within virtual communication through simplifying the messages and keeping the communication
organized.