Effective Communication: Concepts & Future

Running head: EFFECTIVE COMMUNICATION
Effective Communication
Name of the Student:
Name of the University:
Author note:

1EFFECTIVE COMMUNICATION
1) Introduction
Communication is always a two-way process and therefore, improving
communication requires effectively sending and receiving or messages. It is to note that
effective communication is one of the very important interpersonal skills. It refers to the
process of sharing that involves two or more individuals, sending a message, which is very
easily understood by everyone (Salck, Corlett & Morris, 2015). The main objective of this
reflective essay is to describe what I have learned from the unit and how I believe these
learning would be applied by me in my future career goals and how they would be helping
me in achieving my desired goal. It is to note that there are ten different topics that are been
explained by my lecturers through weekly notes in the unit of effective business
communication. The first section of this essay would elaborate on describing those ten
significant concepts from each of the ten weeks that I have learned about. The next section
would shed light on one of those ten concepts by providing a literature review on it. Lastly, it
shall discuss how two of the ten concepts could be important to my future career aspirations.
2) Section One- Weekly concepts explained
a) Week One- The chosen concept from week one reading is “ethical communication”. It is
to note that a communication is effective only when it is ethical enough. Ethical
communication means the thoughts, experience, feelings, information etc. that are been
shared are honest, logical, clear, respectful and democratic. The main purpose of every
communication are to attain the identity goals, instrumental goals and the social goals.
Maintaining ethics while communicating is very important for every communication, be it
personal or professional. In terms of honesty, it is to state that in communication, the
shared message should be true and honest enough in order to ensure that it does not
misguide or mislead anyone. In terms of logical, it is to state that the communication

2EFFECTIVE COMMUNICATION
should always be presented in logical way. Furthermore, communication should be filled
with clarity. It should be ensured that messages that are been shared are easily understood
by the listener (Santos, Pache & Birkholz, 2015). Moreover, it should be respectful in the
sense that, the listener of the message should be respected. Lastly, it should be democratic
enough to provide practical solutions to the identified problem. In this way, ethical
communication can be ensured.
b) Week two- The next concept from week two reading is “listening”. The skills of listening
allow people to make sense of and understand what the other people is saying. In simple
words, this skill allow people to get a good understanding about what someone is taking
about as well as the meaning behind their words. It is the key to each and every effective
communication. In absence of the ability of effective listening, messages are literally
misunderstood. Moreover, as per Archee, Gurney and Mohan (2013), Listening is the
“voluntary act involving our higher mental processes to make meaning from sound and
refers to the complex psychological procedure involving interpreting and understanding
the significance of the sensory experience”. It is also to mention that effective listening
helps in promoting organisational relationship and encouraging the delivery of the
product and innovation within an organisation.
c) Week Three- Furthermore, the chosen concept of week three is “difference between
written and verbal business communication”. It is to note that verbal communication is
short term and the written one is usually the long-lived communication. The written
communications are the types of communication that are presented with the help of some
written documents and therefore, these documents stay for longer period. On the other
hand, the verbal communication are easily forgotten and is only often misunderstood
unless they are recorded. However, both the written and verbal communication is
important.