Effective Team Work and Communication Assessment 1

Effective Team
Work and
Communication
Assessment 1

Table of Contents
INTRODUCTION ..........................................................................................................................3
MAIN BODY ..................................................................................................................................3
Demonstration of understanding of models of communication .................................................3
Basic communication skills ........................................................................................................5
Example of poor workplace communication and ways to enhance business communication ...7
CONCLUSION ...............................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
Workplace communication is defined as the process of transmitting information
throughout a business firm. Effective workplace communication beneficial to the employer and
employees of the company as it reduces conflict, improves employee engagement and team
performance (Angouri, 2018). In addition to this, effective business communication plays an
important role in building strong relationship with consumer. This report looks at different
models of communication and their role in facilitating effective workplace communication.
Communication skills which impact business communication are described in this report.
Communication models and skills are utilized to identify ways of improving poor
communication at the workplace.
MAIN BODY
Demonstration of understanding of models of communication
Aristotle's model of communication
This model if communication looks at one directional communication and focuses on
improving communication skills by examining various aspects of specific situation. This
communication model describes five elements of communication which need to be analysed in
order to enhance communication capabilities. The five elements according to this model are
speaker, speech, occasion, target audience and effect (Chan, 2019). As per this model credibility
and expertise of the speaker refereed to as ethos, ability to construct emotional connection
termed as pathos and presence of logic described as logos. This model facilitates effective
workplace communication by describing elements which help develop effective speaker who can
influence target audience with communication.
Benefits: The primary advantage of Aristotle's model of communication is that it is
speaker centric and describes ways to influence the target audience through communication. This
model of communication is beneficial for employees at leadership position as it can be used to
influence workforce and direct the firm towards success.
Limitations: This communication model does include gaining feedback in the
communication process which restricts listeners from effective interaction with the speaker
(Chen, 2021). This limitation negatively impacts business communication as continuous