Effective Team Working and Communication

Effective Team Working and
Communication

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
Models of communication...............................................................................................................3
2.1 Shannon and Weaver (1948).................................................................................................3
2.2 Schramm (1954)....................................................................................................................4
2.3 Berlo (1960)...........................................................................................................................5
Communication Skills.....................................................................................................................5
3.1 Verbal communication...........................................................................................................6
3.2 Non-verbal Communication..................................................................................................7
3.3 Listening................................................................................................................................7
Robinson and Robinson case...........................................................................................................8
Conclusion.......................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
Team working refers to all those activities which are achieved by contribution of group of
people. It involves supporting as well as understanding each other at workplace so that work can
be done effectively.
Communication can be described as systems which allow exchange of information via
different mediums such as Email, Call etc. It has two main elements namely verbal and
nonverbal which used by a person for transferring or receiving data. Report emphasizes on team
working as well as communication role in professional life of an individual. It explains 3 models
related to communication namely Shanon & weaver, Schramm and Berlo with example of
miscommunication take place in hospital.
Models of communication
Communication model gives brief about the ways in which information changes between
people. https://speechnIt support in breaking ways of transferring information from complicated
to to easily understandable form and hence less confusion can be created related to it (Andal,
2017). In day to day life human being use various types of communication channel in
transferring data for example: Talking to family using cell phones and it is part of verbal form of
transferring information. Models related to communicating are divided in three parts namely
linear, transaction and interactional. First one emphasizes on one way of communication such as
messenger to sender for example bosses giving instruction to employees in hierarchical structure.
Transactional model can be defined as exchanging data between two parties for example official
meeting between client and employees between two people. Interactive model comparatively
same as of transactional but in this media play important role for example social media
conversation between two users.
2.1 Shannon and Weaver (1948)
In the 1948, two scientists namely Shannon and Weaver describe mathematical theory
related to communication in an article and the after few decades become mother of all types of
communication models. It emphasizes on technological as a bat of communication rather than
focusing on linear.
Concept of model:
It discusses five parts that involved in transferring of data from one person to another. In
the beginning information is transferred by standard by choosing suitable channel. In next phase
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encoder play role of converting data into to binary form from received Signal (Sasidhar, 2019).
Channel is mediator in communication which allows exchanging information between two
people. In the end decoder accept data and convert into understandable language. However, noise
mind disturb communication.
Explanation of the mode:
In this model, sender centre is responsible for encoding information and share it to
Receiver with the help of suitable channel such as voice note, mail etc. Before transferring of
information via any channel, it is converted into binary or any machine language. After this
decoder translate data for understanding. However, there are many cases in which channel place
roll of decoder. Noise in between communication can affect transfer of information and it can be
misunderstood by the receiver. For example: Sharing of information between two persons and in
this mind plays role of sender while mouth can be taken as encoder, I will be suitable channel
for transmitting information in this case. Receptor becomes ear of a person which is receiving
data and his brand become decoder as well as receiver. Information can be affected by
background noise. After receiving the information completely feedback is provided to sender by
receiver.
2.2 Schramm (1954)
Wilbur Schramm emphasizes on ways of communication that happen between two
people in his model which was design in the year 1954 by taking reference of Osgood theory. It
focuses on circular form of communication that happens between receiver and sender. It can be
used for intrapersonal as well as interpersonal types of communication.
Concept of model:
In the first phase of transferring of data sender analyse the ways which can be effective
for transmitting information and that can easily be deciphered by the person who is receiving it.
Words should be chosen wisely correctly because it plays significant role in transferring
information (Al-Qaysi, Mohamad-Nordin and Al-Emran, 2020). Next step in this model
emphasizes on decoding of receiver information that can be of any form such as text, speech,
advertisement etc. Information correct analysis depends on communication skills of receiver.
Interpretation of data is done in last stage of Schramm model.
Explanation of the mode with example:
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