Effective Team Working and Communication

Effective Team
Working and
Communication

Table of Contents
INTRODUCTION ..........................................................................................................................3
MODELS OF COMMUNICATION ..............................................................................................3
2.1 Shannon and Weaver (1948) model of communication........................................................3
2.2 Schramm (1954) model of communication...........................................................................4
2.3 Berlo (1960) model of communication.................................................................................5
COMMUNICATION SKILLS........................................................................................................7
3.1 Verbal Communication.........................................................................................................7
3.2 Non Verbal communication..................................................................................................8
3.3 Listening................................................................................................................................9
CONCLUSION ...............................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
Communication is defined as the process of exchanging information by writing, speaking
and using other mediums as well. In addition to this, it is a way of transferring information from
one person, group, place to another. Communication plays vital role in sharing the ideas and
exchanging information in an effective manner (Gharaveis, Hamilton and Pati, 2018). The
organisations use various methods and techniques in order to communicate with their employees
in a proper manner. Along with this, companies are facing many barriers that hinder the message
transferred and the motive associated with it. Effective communication is consider as one of the
most important skill required in a person and profession which help in attaining higher growth
and success as well. The present report will cover different concepts and practices of
communication. The three models of communication is elaborated which are Shannon and
Weaver, Schramm and Berlo model. In order to discuss Shannon and Weaver model, a case
study of Mario and Perdo is applied. Further, communication skills is discussed along with their
types in a proper manner.
Different models of communication
Communication is defined as an act of sharing or exchanging information from one
individual, group to another. In order to manage and implement activities in a proper manner, it
is essential to have effective communication skills. There are different methods of
communication that is used by company in order to present their ideas and gain knowledge about
opinions of people in an appropriate manner. Some of the models provided by experts are
discussed that help teams to implement activities and make them work together. The models are
given below:
2.1 Shannon and Weaver (1948)
Shannon and Weaver – It is a mathematical theory of communication which stated that
communication can be categorised into six different elements. These are sender, encoder,
channel, noise, decoder & receiver as well. With the passage of time, the new element was
added in the model that is receiving feedback once the message is transfer to the receiver
(Gharaveis, 2018). Shannon and Weaver model of communication is linear in front and is
formulated to create effective communication among sender and receiver. It is determine that