Emotional Intelligence in Culturally Diverse Work Place

Running head: EMOTIONAL INTELLIGENCE IN CULTURALLY DIVERSE WORK PLACE
Emotional Intelligence in culturally diverse work place
Name of the Student
Name of the University
Author Note

EMOTIONAL INTELLIGENCE IN CULTURALLY DIVERSE WORK PLACE
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Introduction
The knowledge of one’s own psychological set up is essential to survive in the human
world (Saxena 2015). The emotions that are faced by the people are often unpredictive in nature
but it becomes possible to predict them based on the patterns which are observed throughout
one’s lifetime (Li et al. 2016). This essay tries to understand my own feelings. In this regard, two
psychological evaluation tests have been taken whereby my results have been compared with
that of the results derived from the others.
Part 1
The understanding of the psychological frame of mind of an individual can be done with
the aid of the Johari Window (Hamzah et al. 2016). Johari Window is a psychological evaluation
tool which was invented by Harrington Ingham and Joseph Luft in the twentieth century (Sato,
Kawakami and Hiraoka 2015). The Johari Window consists of four important quadrants which
enables the evaluator to understand in a comprehensive manner the emotional mind frame of an
individual.
Two set of tests have been taken by two different individuals apart from me in roder to
understand my own psychological frame of mind. The test results have been evaluated based on
the mechanism of Johari Window.
The first quadrant is called “Open” in Johari Window (Ningthoujam 2017). It consists of
all those attributes which are observed by others and me, both, in myself. For instance, as per the
results of the test, I am considered to possess extremely overwhelming emotions.

EMOTIONAL INTELLIGENCE IN CULTURALLY DIVERSE WORK PLACE
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The second quadrant is called “Blind” (Ramani et al. 2017). It consist of all those
attributes which are not perceived by me but is apparently visible to the others. Thus, according
to the test results, it can be observed that my peers think of me as an emotionally unavailable
person. Such emotions are usually hidden from me as I do not consider myself to be so.
The third quadrant under the Johari Window is called the “Hidden” (Gill, Ramsey and
Leberman 2015). Under this quadrant, all those attributes which I think to possess are included
here. However, such qualities are usually not perceived by the other people of my society.
According to the survey results, I believe that I an extremely guided by my emotions and
therefore, I find it difficult to control my anger and frustration.
The final quadrant of the Johari Window is called “Unknown” (Khatoon 2018). This
quadrant consist of all those attributes which are not perceived either by myself or my peer
group, to be existing within me. For instance, the qualities of staying calm and taking rational
decisions are the foremost characteristics which do not apply to me.
Part 2
The examination and understanding of the emotions within an individual is important as
it aids the concerned people to acknowledge how they behave within a given environment. For
instance, if a person is considered to be relatively calm and take rational decisions, then it is
likely that the individual in question would fare better under stressful situations. However, if a
person gets agitated by almost all the different societal occurrences, then there is a high potential
that the individual would not be able to handle any kid of emotional variations.
As a result, it becomes extremely important to judge the strengths and weaknesses as
possessed by an individual. Taking in to consideration the results of the surveys that were