Impact of Emotional Intelligence on Organizational Leadership
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This report discusses the impact of emotional intelligence on organizational leadership, including the factors affecting emotional intelligence and how it relates to leadership effectiveness. It also covers teaching emotional intelligence and how to convince people of their possession of emotional intelligence.
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Running head: EMOTIONAL INTELLIGENCE REPORT EMOTIONAL INTELLIGENCE REPORT Name of the Student Name of the University Author Note
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1EMOTIONAL INTELLIGENCE REPORT Table of Contents Introduction..........................................................................................................................2 Emotional intelligence factors.............................................................................................2 Emotional intelligence and leadership effectiveness...........................................................3 Teaching emotional intelligence..........................................................................................4 Convincing people on their possession of emotional intelligence.......................................5 Conclusion...........................................................................................................................6 References............................................................................................................................7
2EMOTIONAL INTELLIGENCE REPORT Introduction The following report aims to discuss the impact of emotional intelligence on the leadership within an organization. The report opens with the discussion on the several factors of emotionalintelligenceandproceedstodiscussthelinkoftheconcernedfactorstothe organizational leadership styles. The report further proceeds to discuss the ways in which emotional intelligence can be taught to the employees and nears conclusion with the discussion on the identification the person who possesses emotional intelligence. Emotional intelligence factors The various factors that have been affecting the emotional intelligence of a person are those that are related to the self-awareness of a person, the self-regulation as attempted by a person,themotivationthatisaccessiblebytheconcernedperson,theempathythatis demonstrated by the concerned person towards the other people who have been employed alongside the given employee and the social skills that have been depicted by the concerned person. The self-awareness of the concerned employee of the organization might be referred to as the set of activities that are used by the concerned employees in order to attempt an identification of the various abilities that they possess on the emotional fields. The knowledge might help them to develop their behavior in the given fields of practice. The self-regulation of a person refers to the control that is exercised by the concerned employee in order to maintain their performance levels (Allameh et al., 2015). The motivational levels of a person, especially the intrinsic motivation that is received by the given person is required for the development of the services that are offered by the concerned employee towards the given organization. The motivational factors help in the improvement of the service that is offered by the employees within the organization. This might in turn help in the overall improvement of the performance
3EMOTIONAL INTELLIGENCE REPORT oftheconcernedbusinessorganization.Thedisplayoftheempathytowardsthefellow employees of the organization helps in the creation of a friendly environment within the given organization (Lee & Chelladurai, 2016). This helps in the promotion of the proper work environment within the given organization. McCleskey (2014) opines that the social skills of the organizational employees within the organization help in the promotion of the proper work environment within the organization enabling the proper employment of the strategies and the skills that are implemented within the organization.The social skills of the person help the concerned person to deal with the issues that are presented within the given organization. The development of the social skills helps the person to deal with the issues related to the performance of the company at large (Mayer, Caruso & Salovey, 2016). The development of the social skills of the concerned person might help in the development of the performance of the concerned organization and thus help in the overall expansion of the company. Emotional intelligence and leadership effectiveness The factors of emotional intelligence are completely relatable to the effectiveness of the leadership traits as discussed in the aforementioned section. The leadership within the multitude of the business organizations that have been put forth within the organization tend to implement the factors that have been related to the emotional intelligence within the concerned organization. The self-awareness among the employees of the organization aims at helping the concerned employees in the identification of the areas of strength and the weaknesses of the concerned employee of the organization. This helps the concerned employees of the organization to deal with the matters that might require them to retrospect on their own-selves (van der Linden et al., 2017). The self-regulation of the employees of the organization aims to deal with the ways in which the actions of the concerned employee might affect the other employees who have been
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4EMOTIONAL INTELLIGENCE REPORT serving the organization at different levels within the organizational hierarchy. Thus, the self- regulatory actions on the part of the employees play a huge role in the overall performance of the given business organization. The organizational management is advised to pay proper attention to the motivational aspects that need to be implemented in order to help in improving the engagement of the employees of the organization within the given organization. The lack of the proper motivation towards the employees of the organization might lead to decrease of the competitive advantage among the given employees within the organization (Dabke, 2016). This in turn might affect the overall performance of the given business organization. The concerned management of the business entity in discussion, are advised to deal with the employees from an empathetic viewpoint. This helps in the increment of the employee engagement within the given organization. The managerial staff of the organization is advised to deal with the issues raised by the employees in an empathetic manner (Vasilagos, Polychroniou & Maroudas, 2017). This helps in the lowering down of the retention rate of the employees of the organization thereby improving the overall performance of the concerned employees of the business organization. The concerned management is also advised to focus on the social skills that are required to be implemented within the concerned organization (Siegling, Nielsen & Petrides, 2014). The improvement of the social skills of the concerned organization aims to improve the performance of the business organization. the social skills within the organization might help in increasing the networking skills of the company thereby helping in the overall development of the given organization. Teaching emotional intelligence The education of the people on educational intelligence involves assisting the concerned person in the matters that are influential in controlling the feelings and the emotions of the
5EMOTIONAL INTELLIGENCE REPORT concerned employees of the organization. The control over the emotions and the feelings of an individual greatly help in developing the social skills of the concerned person. This might help thepersoninessayingthevariousleadershiproleswithinthegivenorganization.The improvement of the social skills of the employees within the organization might lead to the improvement of the competitive advantage of the employees within the organization thereby leading to the development of the overall performance of the company (Crowne et al., 2017). The managerial staff might also be advised to implement the various factors that have been leading to the development of the intrinsic motivational factors among the employees of the organization. Thus, it might be opined that the emotional intelligence can be taught to the concerned employees of the organization. Convincing people on their possession of emotional intelligence People can be convinced of their possession of the emotional intelligence factors. The people should be made aware of their skills of managing their emotions in a better manner than most of the people who have been around them. These people are generally observed to have greater emotional intelligence as compared to the people who have been living around them. The people who have greater emotional intelligence tend to depict proper knowledge of their core abilities (Parrish, 2015). The people who possess the emotional intelligence are known to respond to the statements and the situations that have occurred. The emotionally intelligent people are observed not to react to the situation with a defensive approach. They tend to reach out to the root cause of the problem or the situation that has arisen and aim to eradicate it from the root of the problem itself. The high emotional intelligence in a person can be detected in their response to the situation that have been faced by the people surrounding them. These people tend
6EMOTIONAL INTELLIGENCE REPORT to be more empathetic towards the other employees of the organization as well as tend to solve the resentments quicker than their fellow staff members. Conclusion Thus, from the above discussion, it might be inferred that the emotional intelligence within the given person aims to help in dealing with the various issues that the concerned organization might have been facing. Thus, the emotional intelligence of the employees within the given organization might help in the overall improvement of the given business organization at large. The concerned management might be advised to take proper measures in order to enhance the emotional intelligence levels of the employees of the organization.
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7EMOTIONAL INTELLIGENCE REPORT References Allameh, S. M., Pool, J. K., Kazemi, R. V., & Mostafavi, M. (2015). The impact of emotional intelligence on transformational leadership and leader effectiveness.Latin American Journal of Management for Sustainable Development,2(1), 83-93. Crowne, K. A., Young, T. M., Goldman, B., Patterson, B., Krouse, A. M., & Proenca, J. (2017). Leadingnurses:emotionalintelligenceandleadershipdevelopment effectiveness.Leadership in Health Services,30(3), 217-232. Dabke, D. (2016). Impact of leader’s emotional intelligence and transformational behavior on perceived leadership effectiveness: A multiple source view.Business Perspectives and Research,4(1), 27-40. Lee, Y. H., & Chelladurai, P. (2016). Affectivity, emotional labor, emotional exhaustion, and emotional intelligence in coaching.Journal of applied sport psychology,28(2), 170-184. Mayer, J. D., Caruso, D. R., & Salovey, P. (2016). The ability model of emotional intelligence: Principles and updates.Emotion Review,8(4), 290-300. McCleskey,J.(2014).Emotionalintelligenceandleadership:Areviewoftheprogress, controversy, and criticism.International Journal of Organizational Analysis,22(1), 76- 93. Parrish, D. R. (2015). The relevance of emotional intelligence for leadership in a higher education context.Studies in Higher Education,40(5), 821-837. Siegling, A. B., Nielsen, C., & Petrides, K. V. (2014). Trait emotional intelligence and leadership in a European multinational company.Personality and Individual Differences,65, 65-68.
8EMOTIONAL INTELLIGENCE REPORT van der Linden, D., Pekaar, K. A., Bakker, A. B., Schermer, J. A., Vernon, P. A., Dunkel, C. S., & Petrides, K. V. (2017). Overlap between the general factor of personality and emotional intelligence: A meta-analysis.Psychological Bulletin,143(1), 36. Vasilagos, T., Polychroniou, P., & Maroudas, L. (2017). Relationship Between Supervisor’s EmotionalIntelligenceandTransformationalLeadershipinHotelOrganizations. InStrategic Innovative Marketing(pp. 91-95). Springer, Cham.