Employability Skills in the Workplace: An Analysis of Perceptions and Strategies

The assignment content comprises 14 academic articles and two online resources that explore various aspects of employability skills, including the perceptions of employers, knowledge attitudes, and communication preferences. The articles cover topics such as tourism management, corporate failure, and accounting education, highlighting the importance of employability skills in different industries. The online resources provide additional insights into work-based learning and solutions to enhance employability.

Employability skills

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
TASK 1: SELF-APPRAISAL FORM.............................................................................................1
TASK 2: CONTINUOUS PROFESSIONAL DEVELOPMENT.................................................10
TASK 3: COLLABORATIVE TEAM DYNAMICS JOURNAL................................................13
CONCLUSION..............................................................................................................................15
REFERENCES..............................................................................................................................16

INTRODUCTION
Employability skills are those skills which are transferable and which are required by the people so that they perform
effectively in the organization. It is those proficiencies which are very important for being and getting successful at the work place.
These are non-technical skills which are very important for employees to perform effectively. These skills are very helpful for the
employees so that they could work with their full efficiency (Haasler, 2013). It includes proficiencies like problem solving, planning,
self-management, organizing, decision making and communication. Present report is about Home care which provides support and
help patients so that they could overcome their issues or illness. This report covers the evaluation of performance objectives in order to
work in a health and social care. Further, it covers the responsibilities for managing a team and self-evaluation in knowing the
capabilities to solve problems.
TASK 1: SELF-APPRAISAL FORM
Table 1
Column A
Key responsibilities at work
and Performance objectives at
work 1.1
Column B
Evaluate your own
effectiveness against your
objectives
1.2
Column C
Make
recommendations
for your own
improvement 1.3
Column D
Effective motivational
techniques you use at
work 1.4
Column E
Communication skills
needed at work 2.2
Working as a nurse there are
many roles and
responsibilities which has to
be followed by a nurse.
Following the roles are
After analysing my own
effectiveness of skills
towards the defined objective
following things were found:
Following are the
points which can
be followed in
order to improve
Increasing motivation
is very essential as it
helps in improving
performance, boost
productivity and raise
Following are the ways
through which I can
communicate with
service users,
colleagues and
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responsibilities which has to
be followed by a nurse
working in a home care:
my weaknesses: morale. In addition to
this, motivated
employees will
improve their quality of
work that is performed
by them (Cunningham,
2010). Following are
the motivational
techniques which can
be followed in
improving the
performance:
managers effectively:
1. Observing and monitoring:
It is one of the main role
which has to be played by a
nurse. According to this role
the nurse has to check the
patient which the nurse is
looking after (Lowden and
et.al., 2011). Patients should
be observes and monitored so
that any issue or problem
Monitoring and
observation: It is one on the
main role of nurses. Through
my analysis it was found that
I lack in understating
patients. Mostly patients face
different types of illness and
all need to be given different
treatment. I fail in
understanding the problem
Improving
communication
skills: My
communication
skills are poor. In
order to improve
it, I will attend
seminars
conducted by
different
Preparing a list of
goals: preparing a list
on which goals and
objective will be
helpful in reminding
the aims which has to
be achieved. When
goals are sets, then in
order to reach it one
will have a focus which
Services users: nurses
has to attend different
types of patients among
which all will possess
different characteristic.
There will be patients
who will not listen to
any of the instructions
given to them. In order
to handle these type of
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which they face could be
immediately conveyed to
Doctor and proper treatment
could be provided. In order to
fulfill this role the nurse has to
be with the patient understand
their problems and provide
them with all the necessary
thing which they require.
which the patient actually
face. With this role I will be
able to monitor and in
understanding my patient
more clearly. It is the
specific goal which will help
me in improving my
appraisal (Trought, 2012).
professional which
will be helpful in
order to learn the
way they
communicate, their
body language,
etc. Attending
seminars and
conferences will
make me
understand the
drawback which I
have while
communicating. In
addition to this,
there are many
tests which are
available for
improving the
communication.
These types of test
will help in
will enable to achieve it
and to stay motivated
(Dhiman, 2012).
patients, nurses should
be patient and capable
enough to convince the
patient so that he/she
may follow the
instruction given by the
patient. In addition to
this there may be
patients with
disabilities and in order
to make them explain
the instruction it is only
possible to do it with
the help of providing
them proper care and
support (Cranmer,
2006).
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knowing the level
where I stand and
all the areas in
which I need to
improve myself.
2. Providing medicines: One
more role of nurse is to
provide their patients with
medicines which the Doctor
has mentioned. Nurse should
give patients with medicines
on time so that they could
overcome their illness
(Sridharan, Dickes and
Caines, 2002).
Providing medicines: All the
medicine which has been
prescribed by the Doctor has
to be provided to the patient
on time. This role has to be
accomplished by the nurses.
Nurses should look after the
patient and should provide
them medicines timely
(Mumford, 2001). I provide
them medicine timely
according to the Doctors
prescribed for the patients. I
do understand the
importance of providing
patient medicine timely. I
perform this role effectively.
Positive thinking:
One should always
think positive.
Nurses face
different types of
situation and as a
result they get
demotivated
thinking the
outcome of any
kind of issue. In
such situation one
should always
have a positive
thinking even if
the issue or
problem is very
Measuring the
performance level: In
order to achieve the
goals on should
measure the
performance level. It
will help in knowing
the improvement or
barriers which are
occurring on the path
of reaching the goal
(Lemanski, 2011).
Colleagues: In order to
communicate with
colleagues, I will use
cell phone or face to
face in order to
communicate with
them. It is the most
effective way to
communicate with
friends and family.
4

difficult to solve.
This will be very
helpful in
motivation.
3. Mental support: My
providing mental support to
the patients, it acts like a
medicine. It is helpful for the
patients to overcome their
illness quickly. Nurses should
frequently ask their patients
whether they are facing any
kind of problem. In addition
to this, they should tell them
that will get over their illness
quickly (Janahi and Weir,
2005). This is helpful in
providing mental satisfaction
and it will surly help the
patient to overcome their
illness quickly.
Making reports: Nurses has
to make report according to
the changes which take place
among the patient. In
performing this role I always
fail in preparing the report.
As in preparing a report one
should be able to understand
how a patient is feeling and
in order to do that various
test are conducted like
checking the blood pressure,
sugar level, heard rate, etc. I
need a thorough training in
order to handle the
equipment which are helpful
in conducting various test. If
I will over come these issue,
Proper training: I
lack in using the
equipment
effectively. In
order to handle
equipment
properly I will ask
my seniors that
they provide me
proper training so
that I may get able
enough to handle
equipment. There
are many
equipment which
has to be operated
by a nurse. In
order to handle it
These are the
motivational techniques
which has proved to be
very helpful in
motivation me for
complete one year. In
addition to this, it
helped me in improving
my performance and in
improving my quality
of work (Friedman and
Shepeard, 2007).
Managers: In order to
communicate with
managers I will use
mailing, face to face
and telephonic to
communicate with the
managers. There are
cases where managers
do not find time to talk.
In such situation I will
use mail to convey my
issues to them.
Managers are very
helpful in providing
solutions to the
problems which a nurse
faces. It is always
recommended to use
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then I will be able to
maintain good relationship
with my patients. According
to the SMART objective
prepared.
effectively and
efficiently training
will be helpful.
mail in order to convey
any urgent information.
4. Making reports: According
to this the nurses has to
prepare t\reports of the patient
which includes the changes
which take place in his/her
health. This type of report is
very helpful in order to know
whether the patients getting
better or not.
Maintaining relationship: It
is very important role which
a nurse has to perform.
Nurses should be able to
understand the problems
which a patient face. I have
problem in communicating
with the patients as I have
fear in talking with strangers.
Maintaining
relationship: In
order to maintain
relationship,
communication
plays a vital role.
It is possible only
when I will feel
free to talk to
anyone. In order to
talk freely one
should start talking
with basic things
then after knowing
that person one
should understand
6

the issue which
they face and
should solve them.
I should talk to
their family
member in order to
develop
relationship.
5. Maintaining relationship:
This another role of a nurse.
According to this role the
nurses has to develop a
healthy relationship with the
patients so that they can
overcome their illness quickly
(Miller, Biggart and Newton,
2013). In addition to this,
nurses can provide all the
required needs and wants of
the patient.
Smart Objectives:
In improving my performance
7

I will set up SMART
objective which will help in
appraisal. Following are the
SMART objectives:
Specific: In this I will set up
may goals which I have to
achieve. I will improve my
performance by understanding
patient illness and by proving
them and satisfying them with
all their needs and wants. This
is the main goal which I have
set up in order to improve my
performance (Wilton, 2011).
The goal to provide timely
services and this will be
attained by understanding the
needs and wants of the
patients.
Measurable: In order to know
the improvement or to
measure the improvement I
8

will take feedback from the
patients so that I will get to
know whether I am improving
or the areas where I need to
improve.
Attainable: In order to
achieve the goals and
objective which I have set. I
will develop my skills like
decision making skills,
problem solving and
communication. As these
skills will be helpful in
understanding the patients and
will be helpful in developing a
strong relationship with
patients (McArdle and et.al.,
2007).
Realistic: The goal and
objective which I set is
realistic and can be achieved.
With the help of skills will
9

lead me achieving my goals
and objectives.
Timely: According to the goal
it would take about 4 months
in order to improve my skills
and in improvising it.
TASK 2: CONTINUOUS PROFESSIONAL DEVELOPMENT
Table 2
6. Solutions to problems and
Strategies for solving problems
4.2/ 2.1
7. Evaluate Tools and Methods
for developing solution 4.1
8. Time management Strategies
2.3
9. Evaluate the impact of
implementing Strategies
on the business 4.3
There are many problems which
a nurse faces. Among many
problems the most common
problem which I face is stress.
Nurses have to look after many
patients at a time. All the patients
have different characteristic and
as a result they all react
differently. In order to handle
Most basic problem faced by
the nurses is stress. In order to
manage stress in the team
following points can be
followed:
1. Effective communication:
All the member should have
effective communication. It will
be helpful in reducing stress.
There are many situations in which
nurses are given many tasks at a time
which makes it difficult to manage the
work effectively. Following are the
ways in which nurses can manage
workload:
1. Framing out work: It is very
important for a nurse to delegate work.
Delegation will be helpful in getting
By managing the stress
of staffs which work in
Home care will help the
firm in following ways:
1. Improved
performance: when the
member will be able to
manage their stress then
they will be able to
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patients effectively with even
taking rest increases stress. In
addition to this, nurses sometime
have to work more than 18 hours
a day. Providing services to
patients continuously for these
many hours increases stress
(Hewitt and Forte, 2006).
Following are the ways by which
I manage stress:
Solutions
1.Healthy communication: I
interact with all the member in
all the level which help me in
reducing stress. When interacting
with member of all the level
enables me to know what all
problems they face and how they
use different strategies in
solving.
2. Sharing problems: It is one
All the member in the team
should feel free in order to
share any kind of problem
(Andrews and Higson, 2008). In
addition to this, a healthy
environment should be
developed which will be helpful
in managing stress.
2. Attending Stress
management programs: There
are many programs which help
in reducing stress. Moreover,
team should have a group
activity which will increase
interaction and will help in
knowing the each other more
closely. These type of stress
management programs will be
helpful in providing and
adopting different strategies
which would help in reducing
stress.
the work done effectively and that also
on time without loading on one
member. In addition to this it will be
helpful in providing the management
time to prepare for strategic thinking.
2. Time management: Situation of
overload can be managed with the
help of managing time. Staff should
focus on working smartly rather than
hard work. Properly managing the
time will help in using the time
effectively for other work (Hartley,
2008).
3. Prioritising tasks: Nurses should be
able to give prioritise according to the
importance of the task. Overload of
work occurs when nurses fail in
understanding the tasks which has to
be completed at first place.
4. Enjoying work: One should always
have a positive attitude towards the
job they perform. They should enjoy
perform more efficiently
and effectively. In
addition to this, the
quality of work can be
improved and it will also
help in providing better
services to patients
(Danaher and Rossiter,
2011).
2. Increase growth: This
will help in improving
the growth of the
organization. Mostly all
the organization work so
that they earn maximum
profit and it will be
possible if they manager
work stress free.
3. Better care: If the
problem which they face
is solve of the staffs them
they will be able to
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more strategy which I adopt in
order to manage stress. Mostly
everyone have problem in life
due to which it becomes very
difficult to work effectively. In
order to manager it I share my
issues with my colleagues which
help me in reducing stress.
3. Developing good
environment: It is very
important to develop and
maintain a good relationship.
With this other members will
feel free to share and talk. I
maintain a good relationship
with members which creates a
strong bond among the staff
members.
3. Supporting other: Mostly
stress increases due to increase
in work load. If all the team
member helps each other by
sharing the work load, then
stress can be managed.
Moreover, it will help in
completing the assigned work
on time (Mohamed, W2010).
what they work and this will help
them in increase their performance
level (Stoner and Milner, 2010).
provide better services to
their patients. They will
be able to concentrate
and focus more on which
they do. They will be
able to control they anger
and could work freely
and could provide better
services to their patients
(Venkateswarlu, 2012).
TASK 3: COLLABORATIVE TEAM DYNAMICS JOURNAL
Table 3
10. Team roles Your observations 3.1 11. Team dynamics 3.2 12. Suggestions 3.3
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In the team
their different
roles are
given to each
member.
Following
are the role's
and my
observation:
1. Preparing
Reports
Few nurses are given the duty of
preparing reports. It is done according
to the changes which take place in the
patients. It is very difficult job
according to the report Doctor provides
medicine so nurses who make report
should be very careful.
According to Kurt Lewin there are many
changes which takes place when a new
member starts the work. Following are
the changes which takes place:
1. Emotional: The new member do not
the other members of the team. It takes
time to know each other and in having a
proper interaction with others. As a
result the emotional stage of the new
member with other has not been
developed.
Following are the suggestions
which can be followed in order to
improve the performance level:
1. Self-evaluation: I will evaluate
each individual and look for
problems which they will be
facing. Employees who with poor
performance will be replaced with
more effective one.
2.Conductin
g tests
There are many tests which has to be
conducted for the patients. In
conducting the test, it should be
carefully done. Various tests like
checking B.P., checking sugar, heart
rate, etc. in addition to this, these type
2. Activity: It takes time to understand
the role of work which has to be
performed. Slowly when the new
member gets to know the roles and
responsibilities then it will be helpful in
performing the activities effectively.
2. Feedback: Feedback will be
taken from employees regarding
the team performance and
according to that required changes
will be made.
In the team I will play as a plant
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of tests should be conducted and results
should be noted down carefully so that
Doctor can provide them proper
medicines (Janahi and Weir, 2005).
who generates ideas and solves
problems. As a coordinator who is
confident, identifies talent and
delegates effectiveness. As an
implementer who turns plans into
action.
3. Providing
injections
There are nurses who are responsible
for give injections to the patients. They
should give injections in such a way
that the patient do not get to know that
the sample has been taken.
3. Interaction: The interaction at the
starting stage will be less as the new
member do not know any of the other
members. When slowly they will get to
know each other than the interaction
will slowly increase.
CONCLUSION
From this report, it can be articulated that there are many roles and responsibilities which has to be performed by a nurse. Most
of the problems which they face is stress. There are many ways through which stress can be managed like Effective communication,
attending Stress management programs and supporting other so that work can be effectively done. In addition to this, self evaluation
and feedback are the best ways through which performance can be improved.
14

REFERENCES
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Dhiman, M., 2012. Employers' perceptions about tourism management employability
skills. Anatolia. 23(3). pp.359-372.
Friedman, A. L. and Shepeard, H., 2007. Exploring the knowledge, attitudes, beliefs, and
communication preferences of the general public regarding HPV findings from CDC
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Haasler, S., 2013. Employability skills and the notion of ‘self’. International Journal of Training
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Hartley, R. J., 2008. Organizing knowledge: an introduction to managing access to information.
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relationships on the Facebook. Poster presented at CSCW, Banff, Alberta. pp. 1-2.
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Managerial Finance. 31(4). pp.34 – 45.
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McArdle, S., and et.al., 2007. Employability during unemployment: Adaptability, career identity
and human and social capital. Journal of vocational behavior. 71(2). pp.247-264.
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Mumford, A., 2001. Planning and Organizing Personal and Professional Development",
Industrial and Commercial Training. 33(7). pp.270 – 273.
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Trought, F., 2012. Brilliant employability skills. Harlow, England: Pearson.
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Wilton, N., 2011. Do employability skills really matter in the UK graduate labour market? The
case of business and management graduates. Work, Employment and Society.25(1).
pp.85-100.
Online
Lemanski, T., 2011. An Introduction to Work-Based Learning. [PDF]. Available through:
<http://www.hestem.ac.uk/sites/default/files/an_introduction_to_work-
based_learning.pdf>. [Accessed on 11th May 2015].
Mohamed, W., 2010. Work based solutions. [PDF]. Available through:
<http://eprints.uthm.edu.my/559/1/JTET21_F1.pdf>. [Accessed on 11th May 2015].
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