Employability Skills of Vodafone | Report
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Added on 2020-02-05
Employability Skills of Vodafone | Report
Added on 2020-02-05
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Employability skills
Table of ContentsINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................31.1 Own responsibilities and performance objectives...........................................................................................................31.2 Own effectiveness against defined objectives ...............................................................................................................................41.3 Recommendations for improvement...............................................................................41.4 Motivational techniques can be used to improve quality of performance........................5TASK 2............................................................................................................................................62.1 Solution to work based solution.......................................................................................62.2 Communication varieties .................................................................................................62.3 Effective time management strategies..............................................................................73.1Role of team member to achieve goals and objectives......................................................73.2 Team dynamic..................................................................................................................83.3 Alternative ways to complete tasks and achieve team goals............................................8TASK 3............................................................................................................................................94.1 Tools and methods for developing solutions to problem................................................94.2 Develop an appropriate strategy for resolving a particular problem................................94.3 Potential impact on the business of implementing the strategy. ..................................10CONCLUSION..............................................................................................................................11REFERENCES................................................................................................................................1
INTRODUCTIONThe employability skills assist individual to perform daily role and responsibilities withinan organisation with high efficiency. It includes number of quality such as the communication,time management, problem solving and leadership skills. It plays vital role to accomplish shortterm and long term vision of company (Houston, 2005). Effective quality of individual aid toincrease efficiency to contribute in organisational success. The present report is based onemployability skills of Vodafone which is the leading telecommunication company in UnitedKingdom it operating business functions approx 150 different nations worldwide. Corporationholding top market position in mobile industry. Enterprise provides several services such as thevoice call and high speed interest like 4G. The purpose of report is to enhance moral ofemployees by adopted effective leadership and interpersonal skills to achieve business goals. Tomotivate workers manager can use these various method and tools to increase their overallproductivity along with their development through create interest toward duties in company.TASK 11.1 Own responsibilities and performance objectivesTo achieving goals and objective of company the role of individual is crucial. Workersmoral should be high to perform their duties to increase productivity of organisation. As the HRcoordinator it is my primary responsibility to review the performance of staff members alongwith identify vacant vacancy in company and design a plan to fill those empty post by follow therecruitment and selection process to appoint suitable candidates on specific job profile (Cassidy,2006). It is systematic mechanism which adopted by all business organisation to hire capableperson to accomplish goals of company. Other major duty of mine is to motivate employeesthrough recognise them for their achievement within enterprise. To increase moral of workersmonetary and monetary rewards can be used. Bonus, incentives, profit sharing are included infinancial accolade while job security, work-flexibility, challenging in responsibilities andrecognition known as the non-financial reward . Provide training program to staff member to
enhance overall productivity is another duties of HR coordinator. It helps to motivate themwhich assist to increase efficiency as well as motivation that is important to perform their role ineffective manner. Human resource management aid to increase workers skills such as thecommunication, coordination, presentation and teamwork which contribute in achieving goalsand objective of company. Being HR coordinator it is my role to reduce the conflict among teammembers as well as reduce employees turnover which help to sustainable growth ofVodafone(Singh and Singh,, 2008). Training program assist to improve my own skills such asthe communication, leadership, decision-making and motivator which is beneficial for companyas well as my own development.1.2 Own effectiveness against defined objectives To meet with organisational goals and objective workers skills play vital role. Differentpeople have their own quality which is differ from other. In the above state scenario there arenumber of coordinator who can help to meet standard level of performance. Effectivecommunication skills helps to resolve the conflict by find out major barriers of dispute amongorganisational workers. Conversation quality assist to build positive relation between top anbottom management of Vodafone. Problem solving ability aid to resolve subordinates queriesregarding their job it also helps to allocation of works on the basis of employee ability.Coordinating skills help to understand employees expectation form their role within organisationit assists to know what workers want regarding training, work flexibility (Mason, Williams andCranmer, 2009). In the present context retain skilled personal is major objective of the Vodafone.Organisation want to prevent turnover those who have good knowledge to machinery equipmentsto reduce the cost of business operations. Technically advance personal plays crucial role toresolve the customer queries in telecommunication sector. Coordinating skill helps to increasethe satisfaction level of worker through through create cooperative attitude which assist toenhance motivation of them toward group work it is beneficial for the organisation as well assubordinate growth. HRM knowledge helps me to keep happy employee that aid in increaseoverall productivity of them along with greater efficiency to achieve sustainable growth togetherwith higher market-share of Vodafone in telecommunication sector through defeatingcompetition.
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