Impact of Employee Engagement on Tesco's Financial Performance in UK's Retail Sector

RESEARCH PROPOSAL

TABLE OF CONTENT
INTRODUCTION ..........................................................................................................................2
MAIN BODY...................................................................................................................................3
CONCLUSION................................................................................................................................3
REFERENCES................................................................................................................................4

BACKGROUND
In the current era, the business sector is growing rapidly to attain the desired profitability
rates and competence in the market share. It is because the financial stability is the main motive
of all the business organizations through the medium of customer satisfaction rates. In this
process, there has to be employee engagement which means a functionality of human resource
department that organizes the level of enthusiasm and dedication an employee should feel
towards their job. It is the responsibility of the human resource to identify such needs that are
required to make the employees feel connected with the firm. Tesco, being the largest retail
supermarket chain in the UK, faces many challenges pertaining to its overall business activities
that provide a chance to improvise the employability of the nations across the globe. To face the
competence in the global market, the firm is required to have the involvement of advanced
techniques and the ones as well who will optimally utilise these aspects that will keep the
employees engage in the activities of the firm. There are various benefits an employee can
provide to a firm, as they are the only ones who can help them in ranking at the top of the list.
The employees require certain activities that can enable them to prove themselves in a certain
areas to improve their overall productivity rates. The impact of employee engagement is very
crucial for the firm's financial stability as everything starts with their contribution in the
company tasks. This particular research proposal will highlight the techniques that will be used
to analyse various issues that Tesco faces in retaining the employees with their engagement
activities. There will also be a clear representation of the time taken in the formation of all the
techniques used with the help of a timeline.
MAIN BODY
Aim:
The aim of the study is to determine and investigate the impact of employee engagement
upon Tesco's financial performance within UK's retail sector.
Objectives:
 To understand the concept of employee engagement and models related to it (Campbell.
and et.al., 2020).
 To analyse the factors that affect the employees to be engaged within the retail sector.
 To identify different employee engagement strategies that will help the employees to be
engaged towards Tesco.

 To ascertain the relationship between employee engagement and business performance.
 To suggest the best strategy that will persuade the employees to contribute effectively in
attaining success rates (Agha. and et.al., 2019).
Research questions:
 What is the importance and benefits of employee engagement in an organization?
 In what ways does leadership affect the employees in the engaging activities?
 How does the relationship between the employees and their supervisors workout?
 How do the employees collectively contribute towards the financial stability of the firm.
Rationale
An entity's financial performance mainly depends upon the employee engagement
because they are the ones working in the entity to achieve the goals and objectives. Each and
every strategy and policy comes into effect when there is a workforce working in the
organization. Therefore, knowing the impact of employee engagement on the financial
performance of the Tesco is crucial. This will include understanding the concept of employee
engagement and the related models along with analysing various strategies related to employee
engagement in Tesco. It will also involve ascertaining the relationship between employee and
business performance and will finally include suggestion regarding the application of the best
strategies that will motivate employees in contribution towards attainment towards the success
rates. Through such a research, it will be understood that business having high employee
engagement will be having lower turnover as compared to those having lower employee
engagement.
LITERATURE REVIEW
As per Awadari and Kanwal (2019), when the employees feel motivated and connected
towards the objectives and goals of the organization it is known an optimal employee
engagement. In such a way, they will be working harder, staying longer in the organization, be
motivated and also motivating others to be on the same page of motivation. Thus, it can be said
that this employee engagement will be affecting each and every aspect of any successful
organization like profitability, customer experience, revenue, employee turnover, etc. It has been
proven through researches that almost 92% of the business leaders believes in employee
engagement as it leads to better performance of the employee, the success of the teams is boosted
effectively and the results of the organization are exceptional. Also, Rosnizam and et.al. (2020)