Employee Motivation Schemes and Staff Retention: A Case Study on M&S

Unit 11 – Research Project - Part 1
and Part 2

Table of Contents
Chapter One: Introduction...............................................................................................................1
1.1 Research Aim and Rationale............................................................................................1
1.2 Research Questions..........................................................................................................2
1.3 Research Objectives.........................................................................................................2
1.4 Significance of the Research............................................................................................2
Overview of organization.......................................................................................................2
Chapter Two: Literature Review.....................................................................................................2
2.1 Introduction of Literature Review;...................................................................................2
2.2 Main Body (with Headings and Sub-headings);..............................................................2
To analyse the significance of staff motivation within company for staff retention..............2
To evaluates the several motivational schemes kinds which are used by M&S....................3
To render few effective suggestions to managers of M&S to encourage staff......................4
2.3 Conclusion of Literature Review......................................................................................4
Chapter Three: Methodology...........................................................................................................4
Research philosophy:..............................................................................................................4
3.1 Research Approach;..........................................................................................................4
3.2 Research Strategy;............................................................................................................4
3.3 Research Methodology;....................................................................................................5
3.4 Research Tools;................................................................................................................5
3.5 Sampling;..........................................................................................................................5
3.5.1 Identifying Population and Research Site;....................................................................6
3.5.2 Sampling Strategy;........................................................................................................6
Time horizon..........................................................................................................................6
Questionnaires........................................................................................................................6
Chapter Four: Findings (Data Analysis and Presentation)..............................................................8

Chapter Five: Discussion (Data Interpretation).............................................................................10
Chapter Six: Conclusion, Recommendations and Implications for Further Research...................16
CONCLUSION....................................................................................................................16
Recommendation..................................................................................................................16
Implications for Further Research........................................................................................17
REFERENCES..............................................................................................................................18
Frequency distribution table..........................................................................................................21

Chapter One: Introduction
Employee motivation is known to be the vital aspects at work area that drives towards the
performance of activities as well as even the entity. Moreover, motivating its staff requires being
a continuous routine. Additionally, it is essential for all organization and business as this enables
management for meeting the objectives. Without motivation staff could not perform effectively
and may reach to risky positions. In addition to this, encourage workers my drives towards
maximize productivity as well as perform firm to attain higher level of outputs. In order to
complete this research, M&S Company is undertaken which is also known to be Marks &
Spencer. It is one of the developing multinational British retailers that were formed in year 1884
and having headquarters is in London, United Kingdom. This essentially sells clothing, home
products and food products. It has about 1500 outlets that operates across the world that
represents that they have higher growth and presence of market. The key intent of this report is to
evaluate the impact of employee motivation schemes to staff retention. The topics that are going
to be highlighted in this report are research aim, questions, objectives, literature review, and
research methodology. Additionally, findings and discussion are also explained. Apart from this,
recommendations and implication for further study are also described in this report.
1.1 Research Aim and Rationale
Research aim
“To evaluate the impact of employee motivation schemes to staff retention”. A case study
on M&S.
Research rationale
The main intent behind conducting this particular study is to gain acknowledgements
related to impact of workers motivation schemes to employee retention in firms. In addition to
this, it might aids in understandings regarding numerous form so motivation schemes which are
utilised by organization for retaining its workers. Moreover, the manners through that staff of
M&S get inspired. Along with this, it assists scholars into both professional and personal respect.
In professional respect, this could aids to obtain understandings about organisational strategies
for encouraging as well a retaining its employees. In personal context, this aids into few
competencies such as communication, data analysis and so on.
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1.2 Research Questions
 What is the significance of staff motivation within company for staff retention?
 What are the several motivational schemes kinds which are used by M&S?
 What are few effective suggestions to managers of M&S to encourage staff?
1.3 Research Objectives
 To analyse the significance of staff motivation within company for staff retention.
 To evaluates the several motivational schemes kinds which are used by M&S.
 To render few effective suggestions to managers of M&S to encourage staff.
1.4 Significance of the Research.
Within organization, employees are undertaken to be the main assets and to inspire them is vital
for managing its performance and productivity efficaciously. Additionally, the motivation of
workers aids business in executing overall activities as well as functions on time and in efficient
manner. Furthermore, respective study would also aids in knowing the effectiveness of employee
motivation in order to enhance retention. In addition to this, the various motivational schemes
forms and few effective suggestions to managers are also highlighted to inspire workers.
Overview of organization
M&S Company is undertaken which is also known to be Marks & Spencer. It is one of the
developing multinational British retailers that were formed in year 1884 and having headquarters
is in London, United Kingdom. This essentially sells clothing, home products and food products.
It have about 1500 outlets that operates across the world that represents that they have higher
growth and presence of market.
Chapter Two: Literature Review
2.1 Introduction of Literature Review;
2.2 Main Body (with Headings and Sub-headings);
To analyse the significance of staff motivation within company for staff retention.
Employee motivation is known to be the vital aspects at work area that drives towards the
performance of activities as well as even the entity. Moreover, motivating its staff requires being
a continuous routine. Additionally, it is essential for all organization and business as this enables
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management for meeting the objectives. Without motivation staff could not perform effectively
and may reach to risky positions. In addition to this, encourage workers my drives towards
maximize productivity as well as perform firm to attain higher level of outputs.
To evaluates the several motivational schemes kinds which are used by M&S.
Staff inspiration is a cycle which is utilized by the association with the goal that they can help the
resolve of the worker toward the objectives of the organization. This is finished by the H&M so
they can improve the excitement and energy level of the labor force. Some the inspirational plan
that is utilized by the M&S for persuading their representative is:
• Advantages and rewards: M&S utilized this inspirational plan where they reward their
best representative so they feel as a feature of the association where their presentation is been
perceived. Acknowledgment assumes an imperative part in expanding the inspiration of the
representative. At the point when the labor force sees that they work is been compensated then
they do the occupation in more viable and proficient manner.
• Creating vocation: Every individual works in the organization with the goal that they can
foster themselves for what's to come. So M&S gave instructional meeting to their representatives
where there abilities and information are updated by the future necessities and needs. This assist
them with inspiring their labor force as their own vocation is likewise been created by the human
asset office. The office fosters their worker by giving them the training concerning how they can
foster their expert vocation in more alluring manner Murmura and et. al,2018.
• Taking part then in dynamic interaction: To support the resolve of the worker taking part
them in dynamic will help each association. The organization additionally does as such by
inspiring their worker to take an interest them in basic dynamic meeting, where their thoughts are
welcomed and applied in the undertaking. This plan helps the M&S a ton as their labor force
inspiration is so enthusiastic which they uses to build their work execution and help in improving
the development of the organization.
• Appropriate work space: on the off chance that the encompassing isn't great then
representative spirit is diminishes a ton which influence them in improving position. Working
space matter a ton for physical and psychological wellness. M&S gives beat working
encompassing to their representative so they can't feel disappointed and runs after accomplishing
the objectives. Appropriate office for sitting, washroom, noon, cleanliness and surprisingly brief
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