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The Role of Negotiation in a Conflicting Situation

   

Added on  2020-06-05

14 Pages5173 Words241 Views
Employee Relation

Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Unitary and Pluralistic frames of reference.....................................................................11.2 Influence of Trade Unions in Employee Relationship.....................................................21.3 Main player's role in Relations employee........................................................................3TASK 2............................................................................................................................................42.1 Organisation dealing with different situation of conflicts................................................42.2 Explaining the Important features of Employee Relations in a Conflicting Situation....5Effectiveness of Procedure being used in a conflicting situations.........................................5TASK 3............................................................................................................................................63.1 Role of Negotiation in Collective Bargaining:.................................................................63.2 Evaluating the affect of negotiation strategy on particular situation:..............................7TASK 4............................................................................................................................................74.1 EU'S Influence on industrial democracy..........................................................................74.2 Techniques to attain employee participation and involvement in decision making process84.3 Influence of Human resource management on relation of the employees.......................9CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................11

INTRODUCTIONThe term relation's employee is the company's efforts managing relationships betweenemployers and employees. Organisation with such program often leads to great relations whichresults in good communication and coordination resolving problems arising from situation atwork and that helps to achieve the goal in an effective and efficient manner (Alfes and et. al.,2013). Adopting a Human resource strategy is one of the effective ways for stakeholders touphold their trust and run business in an effective manner and maintain good employee relations.For this assignment, British Airways is one of the finest organisation to choose as its oneof the airline which has the largest fleet size . It was created in 1974 after British Airways boardwas established by the British Govt. In 1998 BA ordered 59 Airbus A320, year 2007 it occupied36 Airbuses including Boeing 787 dreamliners . BA being largest operator of the 747-400Boeing, with 41 registered to the Airline (Alfes and et. al., 2013). Heathrow and Gatwickairports are main hubs where they operates route of world for around 300 destinations in 90countries and carries mail, freight and passengers as well.There are various number of things are going to be covered in this assignment which are relatedwith the employee relation. It is an essential thing which enable an entity to grow and developedin an appropriate manner. It will include the employee relation with changing background ofworking. Along with this, at workplace there are different interest people work together whicharise conflicts between each of them. Thus, appropriate solutions have to derive by managersand leaders for resolving them in an appropriate manner. Concept of collective bargaining andnegotiation is helpful in taking and resolving the issue and conflict in an adequate manner.Hence, every employee have to actively participate in an entity and take involvement for thethings which are taking place in an entity. TASK 11.1 Unitary and Pluralistic frames of referenceUnitary frames: - Beliefs like mind's way of thinking , assumption's mind set, attitudes, way of the valuesand practices of work relating management and organisational management is set to be asUnitary frame of reference . It states that despite of having different roles and responsibility they1

must share the values and objectives to achieve the goal. Management or achievement of goalshould be the only focus of the employee.In British Airways focus is et on one aim and leaders and each and every employee working inthat organisation whether they are from lower division or Authority, they works on achievementof the main purpose and that is happy customers and being the world's best and reliable airwaysto travel.British Airways allows to create a union among employees in order to have good communicationjoining from upper level to last level, the it will create a healthy environment and thus unitaryreference can be a successful way out to achieve the goal (Atkinson and Hall, 2011).Major strength of this perspective is that it practices and tries to enhance employee commitmentand loyalty.In order to decrease the demands for trade unions managers are motivated to go beyond theirmanagerial skills and emphasise leadership's capabilities so that they can be convincing andinfluential leaders in the organisation. Pluralistic frames: -It means that the organisation is made up of powerful and different groups which are broughttogether but have their own tasks, their own set of legalistic divisions and leaders who have theirfocus on aims. The role of management will shift little less towards control and enforcement butmore on coordination and influencing. Staff members working at higher level in British Airways are involved in taking major decisionsfor the entity's benefits and they have the duty of promoting the commitment and loyalty forlower staff members to make them excel in their capability of giving output . Collective bargaining is a pluralistic concept who not only contributes towards a mechanism ofdealing with conflicts but also contributes an economic method of dealing with workforce(Biswas and Varma, 2011).An alternate view suggested by fox in which organisation is seen as powerful management withtheir own legal loyalties, objectives and leaders. This leads to main part of this reference and that is union of trade. Workers from the relatedfields forms this organisation so that it can work for its member's common interests. In Pluralism trade union is positive thing as it provides election possibilities, competition etc. butonly when it is used for benefits of others not to exploit or block their rights.2

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