(ER)Employee Relations Assignment: HRM Assignment
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Added on 2020-06-04
(ER)Employee Relations Assignment: HRM Assignment
Added on 2020-06-04
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EMPLOYEERELATIONS
TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Concept of unitary and pluralistic frames of references...................................................11.2 Changes in trade union affect employee relationships.....................................................21.3 Role of main player in employee relations.......................................................................3TASK 2............................................................................................................................................42.1 Procedures followed while dealing with different conflicts.............................................42.2 Key features of employee relationships...........................................................................52.3 Effectiveness of procedures used in conflicting situations...............................................6TASK 3............................................................................................................................................73.1 Role of negotiation in collective bargaining....................................................................73.2 Impact of Negotiation Strategy on given situation...........................................................8TASK 4............................................................................................................................................94.1 Influence of EU on Industrial democracy........................................................................94.2 Methods used to develop employee participation in decision making process................94.3 Impact of Human Relation management on employee relationship..............................10CONCLUSION..............................................................................................................................11REFERENCES..............................................................................................................................12
INTRODUCTIONEmployee relations relates to relationship between employers and employees in anorganisation and it inspires them to work for welfare of firms. It plays an important role inindustry as workers are encouraged to achieve desired goals and development of enterprise. Toincrease productivity and effective reputation employer maintains good relations with theiremployees. Creating positive environment at work places are helpful in achieving effectiveemployee relations (Ackers, 2011). British airways are leaders in providing airline services topeople around the globe. It is listed in London stock exchange and its main objective is toprovide valuable services to its clients. This report contains study about understanding employeerelations in changing backgrounds, nature of industry conflict and ways to solve them, processfor collective bargaining and negotiation and concept of employee participation andinvolvement.TASK 11.1 Concept of unitary and pluralistic frames of referencesEmployees relations can be understood in two different ways which are unitary andpluralistic frame of reference. These approaches have different perception and thoughtsaccording to which employee relations can be managed in British Airways as to provide betterservices to customers.Unitary approach implies that power to take decisions in organisation is in hands ofsingle individual who is at the top management of British Airways. Employers who are at the topmost position have authorities to take decisions in critical situations. Leaders in cited firms haveresponsibility of welfare of employees and promoting loyalty among group members. Teamworking is effective in achieving goals and objectives of firms. Conflicts among staff membersoccur due to different perception and mind set about various situations. Unitary perspectivebelieves that role played by trade unions are ineffective as they are not able to solve conflictswhich are taking place between staff members of British Airways. This conflict reducesefficiency level of cited firms thus they are not able to manage their business operation in aneffective manner. This results in decrease in satisfaction of employees at work place (Armstrong,Brown and Reilly, 2011).Pluralistic approaches are based on different perception it believes that workplace consistof different values, behaviour, attitudes and belief of workforce. Pluralistic approach determines1
that stability in employee relations can be achieved by performing discussion and agreementbetween managers and staff members with assistance of collective bargaining process (D'Cruzand Noronha, 2010). This approach is helpful for British Airways in determining trade unions arebeneficial for business activities or not.1.2 Changes in trade union affect employee relationshipsModifications in trade unions directly affect employee relations. Trade unions are groupof employees with their leaders and they unite together for safeguarding and promoting interestof workers like fair wages and salaries, healthy work environment and other benefits. Workersare joining associations of trade unions so as to get fair wages and safety at workplaces. With thehelp of trade union the employees and labours are able to take fare wages along with the properworking hours. The company must follow the rules and regulations of the trade union whichhelps it in order to retain or sustain at the workplace. In this, working hours and leave sanctionsare also involved which needs to be followed and implemented by the firms. Moreover, throughthe respective union, the employees and workers are able to take their all the rights and salariesappropriately. Basically four kinds of trade union are there which are stated below:1.General Union: Under this non-skilled as well as unqualified labours are includedwhich belong from the different types of occupations and works. Moreover, any kind ofprofessionals and skilled employees are not to be involved here. Along with this,sometimes semi-skilled type of labour also comes into consideration. Further, occupationundertaken in this are such as snipers, drivers etc (Burns and Bush, 2010).2.Industrial Union: In this level skills and qualifications of the employees are differentbut belong from the only one industry like manufacturing, mining, services etc.Moreover, in this case unions are made on the basis of industry rather than kind ofworkers.3.Craft Union: In the respective kind of union, there is qualified as well as skilledemployees are included up to the certain extent. Along with this, there is no matter thatworkers belong with which kind of industry or market segment. Numbers of craft unionare in lesser or limited as compare to other mentioned trade unions.4.While-Collar Union: Under the present stated trade union there are highly skilled,talented and qualified employees are involved which are from the various kinds of2
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