Employee Relations British airways Assignment
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Added on 2019-12-03
Employee Relations British airways Assignment
Added on 2019-12-03
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Employee Relations
Table of ContentsINTRODUCTION...........................................................................................................................1TASK1: UNDERSTANDING THE CONTEXT OF EMPLOYEE RELATIONS AGAINST ACHANGING ENVIRONMENT......................................................................................................11.1Unitary and pluralistic frames of reference............................................................................11.2 Assessing that how changes in the trade unionism can affect employee relation.................21.3 Explaining the role of main players in employee relation.....................................................3TASK 2: UNDERSTANDING THE NATURE OF INDUSTRIAL CONFLICT AND ITSRESOLUTION................................................................................................................................42.1 Explain the procedure that organization should follow while dealing with different conflictsituation........................................................................................................................................42.2 Explaining the key features of employee relation in the selected conflicting situation........62.3 Evaluating the effectiveness of procedure that is used in the selected conflicting situation.6TASK 3: UNDERSTANDING COLLECTIVE BARGAINING AND NEGOTIATIONPROCESS........................................................................................................................................73.1Explaining the role of negotiation in a collective bargaining.................................................73.2 Assessing the impact of negotiation strategy on the given situation.....................................8TASK 4 UNDERSTANDING THE CONCEPT OF EMPLOYEE PARTICIPATION ANDINVOLVEMENT..........................................................................................................................104.1 Assessing the influence of EU on industrial democracy in UK..........................................104.2 Compare methods used to gain employee participation and involvement in the decisionmaking process in organization.................................................................................................104.3 Assessing the impact that human resource management has on the employee relation......11CONCLUSION..............................................................................................................................12REFERENCES..............................................................................................................................13
INTRODUCTION Employee relation refers to the type of relationship that takes place between the staffmembers that are present in the workplace and in turn, encourages them to work for the welfareof enterprise. In short, it can be defined as the interaction that takes place between topmanagement and employees of the company. Employee relations play a very important role inorganization as through this, staff members can be encouraged to work for the betterment ofentity and in turn acts as a development tool. Positive environment can be provided to employeesby building healthy relationship with them and can support the enterprise in achieving targetedgoals and objectives (Analoui, 2000). In the present report, firm chosen is British airways thathas operated in aviation sector and is well known in the market for range of services which itoffers to target market. Company is listed in London stock exchange in the year 1987 andemploys around 57000 staff members in the workplace. Main objective of entity is to providebest services to its valuable customers for which fair environment is provided to employees andthey are given with different opportunities through which they can be encouraged to takeinitiatives in the welfare of organization. Various tasks have been covered in the report whichincludes unitary and pluralistic frame of references and key features of employee relations thatare selected in conflict situation. TASK1: UNDERSTANDING THE CONTEXT OF EMPLOYEE RELATIONS AGAINST A CHANGING ENVIRONMENT1.1Unitary and pluralistic frames of referenceThe feature is linked with employee relations that can be perceived in two different wayssuch as unitary and pluralistic frames of reference. Both approaches have different views andperception that are associated with the way through which relations among staff members can bemanaged in British airways for its welfare. Unitary perspective of ER relies on the belief thatpower to take crucial decisions within organization tends to reside in the hand of one individualwhich is regarded as the management of enterprise (Armstrong, 2005). In short, employees thatare working at the top level have power to take major decision for its benefit. Furthermore, thisperspective also represents that leaders present in British airways have the main responsibility ofpromoting commitment as well as loyalty among staff members. Further, this approach alsostates that in organization, different types of team work together for the accomplishment of1
targeted objectives and for increasing the overall efficiency of company. It basically depends onthe assumption that conflicts which are taking place between staff members and managers doesnot occurs due to varied interest (Burnes, 2003). The unitary perspective of ER believes that roleof trade union is ineffective as it has been analyzed that this union does not support at the time ofconflict that takes place between staff members and managers of company such as in Britishairways (Unitarist perspectives, 2015). Such conflicts reduce the overall efficiency level and it isnot possible for the management to carry out operations in an efficient manner and it can alsolead to decline in satisfaction level of customers. But on the other hand, pluralistic approach depends on another perspective with respectto the employee relation. This approach is based on the belief that workplace is composed ofdifferent types of attitudes, values, beliefs and behaviours. As per this approach, management ofthe company plays role of mediator where trade union also plays a significant role withinbusiness enterprise because with the help of such union, decision making power is given to thestaff members that are present in the workplace (Fombrun, Tichy and Devanna, 2005). Inaddition to this, pluralistic approach considers that stability in ER can be accomplished byperforming series of concessions and negotiations between managers and staff members with thehelp of collective bargaining process. These can be considered as the two perspective ofemployee relation. By taking help from particular approach, British airways can decide whetherit is beneficial for it to develop trade unions within entity or not.1.2 Assessing that how changes in the trade unionism can affect employee relationAlteration which is taking place in the trade unionism directly affects the employeerelations. Trade union is considered as the society of workers and union leader that unite togetherwith an objective to safeguard and promote their common interest like increasing their pay scaleand other benefits as well as demand for fair working environment (Trade union in UK, 2015). Inthe mid of 19th century, union movement of the country was under control of Moderate newmodel unions. In the year 1824, trade union came into legal action and in this year, large numberof workers that are present in the firm joined association with an objective to get fair wages asper their work and other condition present in the entity. Furthermore, various unions have beenanalyzed that carries out their operations in UK. It involves trade union congress community andyouth worker union along with communication worker union. On the other hand, differentchanges are taking place in the trade unionism that have been determined and has direct impact2
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