Employee Relation: Importance, Roles, and Conflict Resolution

EMPLOYEE RELATION
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TABLE OF CONTENTS
INTRODUCTION...............................................................................................................................3
TASK 1.................................................................................................................................................3
1.1 The unitary and pluralistic frames...............................................................................................3
1.2 Importance of employee and employer relationship....................................................................4
1.3 Roles of the main players in an organization...............................................................................5
TASK 2.................................................................................................................................................6
2.1 Procedures an organization follows to resolve the employee conflicts........................................6
2.2 Features of employees in conflict situations................................................................................8
2.3 Effectiveness of the procedures used to resolve the conflicts......................................................9
TASK 3.................................................................................................................................................9
3.1 Roles of negotiation in collective bargaining...............................................................................9
3.2 The impact of negotiation strategy.............................................................................................10
TASK 4...............................................................................................................................................10
4.1 Influence of EU on the industrial democracy in UK..................................................................10
4.2 Methods used to gain the employee participation and involvement in decision making............11
4.3 Impact of human resource management on employee relations.................................................11
CONCLUSION..................................................................................................................................12
REFERENCES..................................................................................................................................13
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INTRODUCTION
The relationship between employee and employer in good and positive terms which
will help the organization to improve its productivity by their contribution (Underthun and
et.al., 2015). It also helps to motivate the employees which makes them focus on the aims to
eliminate problems and issues related to the work, which are impossible for them to resolve
on their own is employee relation. The company taken here is Jolidon which is a private
company and deals in manufacturing of swim suit and other men and women apparels. The
company is located in Romania, headquarter at Cluj-Napoca was found in 1993. The
organization has 2000 employees with revenue of € 80 million in year 2008. In the present
report the term employee relation, its importance and roles of employees in an organization
will be discussed. The unitary and pluralistic frames and the ways to resolve the conflicts and
issues will be discussed.
TASK 1
1.1 The unitary and pluralistic frames
Unitary frames: the way of thinking, assuming, attitudes, values and practices related to
the management and organizational membership is known as unitary frames. The statement is
based on the achievement of success by the employees of Jolidon organization despite of
having different roles and responsibilities to fulfil the goals, objectives and the values. Th
implementation of the unitary frames in an organization sets the mission statements and
measures the success by achieving the actual objectives. Unitary frames are the assumption
followed by the management and the managers of the organization in order to manage the
operations. The frame work helps to direct the employees to work in a team or jointly for a
common purpose or project to achieve the goals and objectives. All the employees share their
equal contribution to achieve the target which is measured by the managers by checking the
efficiency and the performance of the groups (Shekari, Monshizadeh and Ansari, 2014).
Pluralistic frame: the organization like Jolidon has the support of very strong sub groups,
each with the legal loyalty with their own objectives and managers. There are two sub groups
in the Pluralistic frame: a) management and trade unions. The role of management or the
manager is to influence and coordinate between the employees rather than enforcing and
controlling. The unions trades are demanded as the legal representatives of the employees,
these helps to solve the conflicts by using the collective bargaining method and are not
viewed as necessary and bad thing, it can lead to evolution and positive change.
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Figure 1: Frameworks
(Source: Self management, 2017)
1.2 Importance of employee and employer relationship
Trade union in the organization is used for connecting the employees with the
management and the organizational work to attend the objectives to remove the conflicts and
misunderstandings. The collection and selection of the of the employees to perform the task
to resolve the conflicts by involving and using the method called collective bargaining. The
trade clubs used the strategies to safeguard the interest of the skilled employees later the trend
related to the amalgamation and mergers were significant at the second half of the nineteenth
century. This has result to the trade unionism and other bodies like trade council for the sake
of the employees in the organization. The rise in the Shop Stewards was also observed where
the representatives of the trade unions are unpaid. Memberships for the trade union were rose
in the period from 1945 to 2005. But after that it was declined around 7.43 million in the year
2006 as per the Certification Officer Annual Report. The reason for the decline in the
membership of trade union is due to the policies of the employment, composition of the
employment terms and conditions, effects of the legislation etc.
A challenge is there for the trade union UNITES in British Airlines regarding the
unpaid overtime. Along with that the job cuts have increased the employee’s motivation and
significantly the turnover were drop down around 15%. The representatives of UNITE
communicate this matter directly to the management and they haven’t give importance. The
issues are also there in the trade union of UNITE due to the less number of members. The
reason behind the less numbers is due to the low salary and the part time employees working
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