Evaluating the Impact of Employee Turnover on Organizational Productivity in the UK Hospitality Industry

This research proposal aims to evaluate the impact of employee turnover on organizational productivity in the UK hospitality industry, with a case study of Intercontinental Hotel London. The proposal outlines the importance of analyzing employee turnover rates, the rationale for increasing employee turnover, the impacts of employee turnover, and strategies for improving organizational productivity. The research methodology includes a descriptive research design, interpretivism research philosophy, inductive research approach, and secondary data collection method. The data analysis procedure includes qualitative analysis of data collected from 30 employees of Intercontinental Hotel London.

Research proposal

Abstract
Employee turnover can be described as the size of the wide variety of personnel which
might be leaving agency in distinctive time period. It is critical that organisation is determining
and analysing worker turnover quotes as a way to take proper and accurate selection for
reinforcing business practices. It has been decided that worker turnover charges are very critical
and it'll cause have an effect on decision making system of commercial enterprise. In hospitality
enterprise identification of worker turnover fee could be very vital as this may help in figuring
out the cost of engaging in business practices. Staff turnover is a sizable technique for estimating
both the viability of the human resources management machine and the general management of
an affiliation or software. The enterprise encounters diminished offers due to a number of time
spent preparing fresh recruits in organization method and interaction. These variables moreover
add to low worker morale from exhausted personnel and currently delivered crew individuals
who conflict with new duty and strategies.

Table of Contents
Research Topic: Evaluating the impact of employee turnover on organizational productivity in
the UK hospitality industry..............................................................................................................1
Research Aims and Objectives:...................................................................................................1
Background of research...............................................................................................................1
Literature Review........................................................................................................................2
Research methodology.................................................................................................................4
Data collection method................................................................................................................5
Data analysis procedure to be adopted........................................................................................7
Possible ethical issues that needs to be considered in this research............................................7
Research validity and reliability..................................................................................................8
Possible limitation to this research..............................................................................................8
Research plan...............................................................................................................................9
CONCLUSION..............................................................................................................................10

Research Topic: Evaluating the impact of employee turnover on
organizational productivity in the UK hospitality industry.
Research Aims and Objectives:
Research Aims
"To evaluate the impact of employee turnover on organizational productivity in the UK
hospitality industry." A case study of Intercontinental Hotel London
Research Objectives:
 To analyze the concept of employee turnover and its significance within hospitality
industry.
 To determine the rationale of increasing employee turnover within Intercontinental Hotel
London.
 To analyze the impacts of employee turnover within Intercontinental Hotel London.
 To determine the strategies could be used by Intercontinental Hotel London for
improving organizational productivity.
Research Questions
 What is the concept of employee turnover and its significance within hospitality industry.
 What are the rationale of increasing employee turnover within Intercontinental Hotel
London.
 What are the impacts of employee turnover within Intercontinental Hotel London.
 What are the strategies could be used by Intercontinental Hotel London for improving
organizational productivity.
Background of research
Employee turnover can be describe as the measurement of the number of employees that are
leaving organisation in specified time duration (Huang and et.al., 2021). It is essential that
company is determining and analysing employee turnover rates in order to take right and
accurate decision for enhancing business practices. It has been analysed that increase in
employee turnover rates will lead to have negative impact on performance and productivity of
business. It is crucial for respective company that is Intercontinental Hotel London to take right
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and accurate decision for enhancing business practices. There are different reasons due to which
employee turnover rates could be increase and due to this issues business performance and
productivity level is influences. It is essential that respective company is developing right and
accurate strategies in order to successfully and correctly deal with the employee turnover issues
as well as retain large number of employees with in organisation for longer term. This will lead
to enhancing business performance and productivity in order to attain desired goals and
objectives of business.
Literature Review
 To analyze the concept of employee turnover and its significance within hospitality
industry.
As per the views of author.. (2021), it has been determined that employee turnover is the crucial
concept the will lead to affect performance and functioning of business. It has been identified
that staff turnover can is practice of business that helps in determining the number of staff leaves
organisation in a particular time duration. It is essential for company to analyse employee
turnover rates and ratio in order to take right decision for effective business performance (Li and
et.al., 2021). It has been determined that employee turnover rates are very important and it will
lead to affect decision making process of business. In hospitality industry identification of
employee turnover rate is very important as this will help in determining the cost of conducting
business practices. Staff turnover is a significant method for estimating both the viability of the
human resources management system and the general management of an association or program.
It gives a complementary measure to the past pointer on key positions filled. It is crucial that
organisation dealing in hospitality industry have healthy turnover rates so that organisation is
able to bring new people with new ideas and enthusiasm in business.
 To determine the rationale of increasing employee turnover within Intercontinental
Hotel London.
As per the views of .... (2021), it has been analysed that there are different reasons of
increasing employee turnover with in Intercontinental Hotel London. It is essential that
respective company is analysing the rationale for increasing employee turnover so that right
and accurate steps could be taken. It has been identified that organisational culture lead to
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have major impact on employee turnover. Negative working environment of Intercontinental
Hotel London can lead to increase in employee turnover rates and due to this reason
employees are not interested in working with respective company. decent and effective
company culture, which your employees like, they will be a lot more joyful and as a result
more productive (van Jaarsveld and et.al., 2021). A helpless company culture will result in
miserable and de - persuaded employees. Lack of appropriate learning or development
opportunities for employees can be consider as the reason for employee turnover rates.
Learning and development will be critical to most of your employees. Due to poor learning
and development practices employee do not want to work with in Intercontinental Hotel
London
 To analyze the impacts of employee turnover within Intercontinental Hotel London.
As per the views of ... (2021), it has been determined that employee turnover rates will lead
to have major impact on business and it will lead to affect its performance and productivity.
it is essential for company to analyse employee turnover impact so that right and accurate
strategies could be developed and this will lead to affect overall performance of business.
Businesses with high staff turnover normally experience low employee morale and
productivity rates. Existing staff might have expanded workloads and responsibilities
because of an absence of a trained workforce (Lee, Fernandez and Lee, 2021). The business
encounters diminished deals because of a lot of time spent preparing fresh recruits in
company strategy and interaction. These variables additionally add to low employee morale
from exhausted employees and recently added team members who battle with new obligation
and strategies. Organizations with high staff turnover can wrestle with drawing in and
holding top ability. It has been determined that high employee turnover with in
Intercontinental Hotel London will lead to lower productivity, increase in cost of recruitment,
required cost of conducting training as well as less sales or profitability of business.
 To determine the strategies could be used by Intercontinental Hotel London for
improving organizational productivity.
As per the views of ... (2021), it has been analysed that it is essential for organisation to develop
effective strategies for that will assist in improving productivity of organisation as well as help
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Intercontinental Hotel London to attain desired goals. It is important for Intercontinental Hotel
London to enhance and improve its working environment in order to conduct business practices
in effective and efficient manner (Maurer and Qureshi, 2021). It is essential that respective
organisation is focusing on creating positive and friendly working environment in order to
conduct organisational practices in accurate and appropriate manner. by developing learning
culture as well as providing different growth opportunities respective organisation will be able to
improve organisational productivity and performance of business. Cultivating a workplace that
persuades your employees is fundamental for engagement and retention. The experiences add to
employee retention and diminish staff turnover rates. Recruiting of right and accurate employees
with in organisation is effective for respective organisation and this will lead to enhance working
environment for employees. Recruiting the right fit for the company is essential to retain
employees. Ensure you clearly define the role and ensure the candidates' skills match the
requirements and the company culture. Training and development of employees is also effective
strategy that will help in improving business performance and productivity level of
Intercontinental Hotel London. Employees place critical worth on development openings. A few
working environment studies investigate the immediate association between the absence of
development opportunity and high turnover intentions. Businesses who don't put resources into
their employees are considerably more liable to encounter high rates of turnover.
Research methodology
This can be describe as the procedure that is consider by researcher to successfully and
correctly perform research practices. It is essential that investigator is following proper research
methodology with the motive of attaining desired outcomes.
 Research design – Research design is refer as the framework of research method or
techniques that could be consider for conducting research practices successfully. It is
essential that investigator is considering accurate research design that helps in gather
appropriate information (Živković, Franjković and Dujak, 2021). Research design is
classified into several parts that is descriptive, experimental, correlation and explanatory
research design. In this research, investigator is considering descriptive design. This type
of research design helps in gaining better understanding about the needs for the research.
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 Research philosophy – This is refer as the belief regarding the way in which data about a
phenomenon should be gathers as well as analysed or used properly. It is essential that
researcher is focusing on research philosophy in order to conduct investigation practices
in effective and accurate manner. There are different kinds of research philosophy such as
positivism, interpretivism or pragmatism. In this research practices, investigator is
considering interpretivism research. This type of research philosophy focus on subjective
interpretation of the data so that its meaning as well as reality could be fully understood.
 Research approach – Research approach is classified into three parts that is deductive
research, inductive research and abductive research. This is consider as the research plan
or procedure that includes different steps of broad assumptions to detailed methods of
data collection as well as its analysis (Wright, 2021). In this research process researcher
is considering inductive research approach. This is significant for analysing and
evaluating qualitative data along with this right and accurate decision could be taken.
 Research strategy – This can be describe as the process or way which is used by
researcher to collect or analysing data in accurate and appropriate manner. It is essential
that right research strategy is consider by researcher in order to successfully enhance
research practices and accomplish desired goals. Research strategy is majorly classified
into two parts that is qualitative and quantitative approach. Quantitative research strategy
includes data which could be presented into numerical form and assist in successfully
interpreting collected data. Qualitative research strategy includes analysis of data and
information that can not be presented into numerical form and includes theories and
concept in order to find relevant and accurate information about the topic.
Data collection method
Data collection methods can be describe as the procedure that helps in gathering and
analysing information about the different aspects so that right and accurate decision could be
taken by the research (Conroy and et.al., 2021). This is very crucial for finding and determining
appropriate information about the topic so that set outcomes could be successfully accomplished.
There are different types of data collection method such as primary and secondary both of these
are mention below in detail.
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 Primary data collection – This type of data collection method can be describe as the way
in which researcher is considering right and accurate data. Researcher who is collecting
primary data is known as the owner of the data and this type of information is collected
for the first time. There are different sources that assist in gathering primary data such as
survey, questionnaire, observation, interview, experiment and so on. all of these research
data collection method helps in providing accurate information that is according to the
requirement of research topic. The major drawback of primary data collection method is
that it is very time consuming and required huge cost.
 Secondary data collection – This is refer as the method or approach of collecting data that
could be used in performing research practices. Secondary data is the data that has as of
now been gathered through primary sources and made promptly accessible for
researchers to use for their own examination. Secondary examination incorporates
research material distributed in research reports and comparable archives. It is essential
that research is considering secondary data collection method as this will help in finding
relevant data in less time and cost. There are different sources of data collection such as
books, journals, newspapers, websites, business paper, government documents and so on.
 Sampling method – Sampling can be explain as the technique of selecting individual
members that is responsible for representing whole population. It is crucial that
researcher is considering right and accurate sampling methods so that appropriate sample
could be selected and research practices could be significantly conducted (Al-Dalahmeh
and Héder-Rima, 2021). There are different methods of sampling such as simple random
sampling, cluster sampling, systematic sampling and so on. This is consider as one of the
best probability sampling techniques that helps in saving time as well as resources of
business. This is very reliable method of obtaining information in which every single
member of the population is chosen on random basis and in this all individual have same
probability of being selected or chosen to be a part of sample.
 Target groups – This is refer as the group of people that has been selected by the
researcher in order to conduct research practices. For this research target group is 30
employees of Intercontinental Hotel London. This will help in gaining right and accurate
information about the research topic along with this the impact of employee turnover on
organizational productivity in the UK hospitality industry can be successfully evaluated.
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Data analysis procedure to be adopted
It is essential that researcher is considering right and accurate data analysis procedure in
order to correctly or accurately analysing the data for accomplishment of desired outcome.
There are different methods and approaches that could be consider by researcher in order to
successfully analysing the data and gaining appropriate information. In this research process
investigator is considering both primary and secondary data collection method. Both of these
methods are effective in order to take right decision for enhancing research practices as well as
accomplishment of desired outcome (Al-Dalahmeh and Héder-Rima, 2021). In this research,
investigator is focusing on Evaluating the impact of employee turnover on organizational
productivity in the UK hospitality industry. for collecting primary data questionnaire approach
could be consider by researcher in order to gaining accurate and appropriate information. In this
method, researcher will be developing different questions along with its multiple choices to
answer. This will help in gathering accurate and appropriate information about the topic with the
view of respondents. For gathering or analysing secondary data researcher is considering articles
form online so that information from different sources could be gathered and analysed. This will
assist in analysing and evaluating information in appropriate and accurate manner with the
motive of accomplishing desired goals.
Possible ethical issues that needs to be considered in this research.
It is important that researcher is analysing ethical issues that could lead to affect performance of
the research. Ethical issues can be describe as the problems which lead to negatively affect
research practices due to lack of ethical and moral consideration. Ethical consideration is the
most fundamental piece of the examination and it is essential that analyst is thinking about
ethical practices while leading exploration rehearses. this could be depict as the qualities and
ethics that ought to be incorporated by research while performing and directing examination
exercises just as achievement of wanted objectives. It is important that researcher is focusing on
consideration of ethics and moral while conducting research activities as well as accomplishment
of desired goals. While conducting research practices it is important that all participants have
their voluntary participation so that they are able to contribute effectively and efficiently in the
research practices. It is essential that researcher is keeping confidentiality of the collected data in
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order to protect it from any miss use or leaking of important information. One of the critical
ethical consideration that should be remembered for research is assent of members so they can
contribute adequately in research rehearses. Voluntary participation suggests that people check
out the appraisal freed from impulse. it is vital that examination is keeping up with privacy of the
data or data gathered while leading exploration rehearses. Through this better and exact
examination practices could be execution and wanted results could be achieve. Members are
permitted to take out their participation.
Research validity and reliability
This research is valid as well as reliable while performing and functioning of the data. it
is essential for researcher to consider validity as well as reliability of the information in order to
successfully and correctly conducting research practices. reliability can be describe as the extent
to which the results of the research can be reproduced when the research is repeated under the
same conditions. Validity of the research is refer as the extent according to which the results
really measure what they are supposed to measure and conduct research practices in accurate
manner.
Possible limitation to this research
Limitation of the research lead to affect smooth and effective functioning of the research
practices and this will lead to influence the way it is conducting research task and practices. it is
crucial for researcher to analyse and evaluate the limitation of the research so that it could be
successfully resolved and help in accomplishment of desired goals. There are various
impediments that has been distinguished in this report and it will prompt have huge effect over
research results (Al-Dalahmeh and Héder-Rima, 2021). It is critical for scientist to dissect the
various constraints of the examination to beat this just as perform better in the exploration.
Through this scientist will actually want to dissect the various issues and issues that run over
while leading exploration rehearses just as fundamentally influence execution of the
examination. Due to limitation researcher face issues in attaining desired goals and this lead to
affect performance of researcher. Due to in appropriate time researcher face issues in finding
relevant and accurate information according to research topic. In this examination it not set in
stone that absence of time is one of the significant restriction that lead to contrarily influence
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execution of the exploration rehearses. I have examined that there ought to be more opportunity
to gather and assemble precise data about the examination subject as this will help with affecting
results. there is absence of monetary resources because of which suitable resources and material
couldn't be accumulated to successfully and productively lead research rehearses.
Research plan
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CONCLUSION
From the above report, it can be concluded that it is essential that company is determining
and analysing employee turnover rates in order to take right and accurate decision for enhancing
business practices. It has been analysed that increase in employee turnover rates will lead to have
negative impact on performance and productivity of business. It can also be concluded that the
business encounters diminished deals because of a lot of time spent preparing fresh recruits in
company strategy and interaction. These variables additionally add to low employee morale from
exhausted employees and recently added team members who battle with new obligation and
strategies.
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REFERENCES
Books and Journals
Huang, C. and et.al., 2021. Leader–member exchange, employee turnover intention and
presenteeism: the mediating role of perceived organizational support. Leadership &
Organization Development Journal.
Li, Q., and et.al., 2021. Employee turnover and firm performance: Large-sample archival
evidence. Management Science, forthcoming.
van Jaarsveld, D.D., and et.al., 2021. Unpacking the relationship between customer (in) justice
and employee turnover outcomes: can fair supervisor treatment reduce employees’ emotional
turmoil?. Journal of Service Research, 24(2), pp.301-319.
Lee, G.R., Fernandez, S. and Lee, S., 2021. An overlooked cost of contracting out: Evidence
from employee turnover intention in US Federal Agencies. Public Personnel
Management, 50(3), pp.381-407.
Maurer, C.C. and Qureshi, I., 2021. Not just good for her: A temporal analysis of the dynamic
relationship between representation of women and collective employee turnover. Organization
Studies, 42(1), pp.85-107.
Živković, A., Franjković, J. and Dujak, D., 2021. The role of organizational commitment in
employee turnover in logistics activities of food supply chain. LogForum, 17(1).
Wright, E.S., 2021. The Effects of Organizational Culture on Employee Turnover. Performance
Improvement Quarterly, 34(3), pp.303-319.
Conroy, S.A., and et.al., 2021. Pay Volatility and Employee Turnover in the Trucking
Industry. Journal of Management, p.01492063211019651.
Al-Dalahmeh, M. and Héder-Rima, M., 2021. The effect of talent management practices on
employee turnover intention in the Information and Communication Technologies (ICTs) sector:
case of Jordan. Problems and Perspectives in Management, 18(4), p.59.
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