Impact of Increasing Employee Turnover on Hospitality Industry - Desklib

To identify the impacts of
increasing employee turnover
on hospitality industry

Table of Contents
INTRODUCTION...........................................................................................................................3
Introduction to proposal.........................................................................................................3
The background......................................................................................................................3
Research aim..........................................................................................................................3
Research Objective.................................................................................................................3
Research Questions................................................................................................................3
Research rationale..................................................................................................................4
Research Scope.......................................................................................................................4
LITERATURE REVIEW................................................................................................................5
What is the concept of employee turnover?...........................................................................5
What is the impact of increasing employee turnover on Ritz London?.................................5
What are the ways that could be used by Ritz London to improve organizational performance?
................................................................................................................................................5
RESEARCH METHODOLOGY.....................................................................................................7
Research Philosophy..............................................................................................................7
Research Approach.................................................................................................................7
Research choice......................................................................................................................7
Research strategy....................................................................................................................7
Research time horizon............................................................................................................8
Research techniques and procedures......................................................................................8
Time Scales......................................................................................................................................9
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
Introduction to proposal
The proposal is based on identifying the impact of increasing employee turnover on
performance of hospitality industry. Employee turnover can influence the performance and
productivity of business. It is important for an organisation to focus on reduce the employee
turnover within business by engaging and motivating the staff (Lee, 2018). There are various
reason of employee turnover such as lack of growth and progression, being overworked, lack of
feedback and recognition, reward and compensation, boss trouble and various other reasons.
The background
Employee turnover can means when people wants to leave company due to certain issues.
The chosen organisation for this report is Ritz London, it is one of the famous and recognized
hotel in London that offers hospitality services to its customers. Ritz London is special due to its
historic elegance, impressive suites, legendary afternoon tea, impeccable services and many
other services.
Research aim
“To identify the impacts of increasing employee turnover on performance of hospitality
industry. A case study of The Ritz London”
Research Objective
 To identify the concepts of employee turnover
 To determine impacts of increasing employee turnover on Ritz London
 To determine different ways that could be used by Ritz London to improve organizational
performance
Research Questions
 What is the concept of employee turnover?
 What is the impact of increasing employee turnover on Ritz London?
 What are the ways that could be used by Ritz London to improve organizational
performance?

Research rationale
The rationale behind conducting this research is to identify the impact of employee
turnover on Ritz Hotel. This research also determine the ways through which hotel can improve
its organisational performance. The research is important for students, researcher and
stakeholders of Ritz Hotel. Reason behind choosing this topic is to identify the impact of
employee turnover and also examine the ways through which Ritz London can improve its
performance.
Research Scope
The research is related with identifying the impact of increasing employee turnover in
hospitality industry. Employees are the valuable assets of organisation, it is important to make
them feel appreciated and motivated in order to reduce employee turnover. In an organisation,
employee turnover can influence the performance and productivity of business. Thus, it is
necessary to reduce the employee turnover as it can create negative working environment and
also reduce the brand image of business.