Importance of Employee Relation in British Airways : Report
Added on 2020-06-04
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Employees Relation
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Explaining the Unitary and pluralistic frame of references..................................................11.2 Effects of change in trade unionism on in employee relations.............................................21.3 Main player's roles in maintaining employee relations........................................................3TASK 2............................................................................................................................................42.1 Process of solving conflict in the British Airways................................................................42.3 Different characteristics of the employee relationship in the British airways......................52.3 Effectiveness of the process adopted by the organisation to solve the dispute.....................6TASK 3............................................................................................................................................73.1 Negotiation roles in collective bargaining............................................................................73.2 Impact of negotiation strategy...............................................................................................8TASK 4............................................................................................................................................94.1 Influence of EU on industrial democracy.............................................................................94.2 Methods which are used to gain Employees engagement in the process of decision making.....................................................................................................................................................94.3 Assessment of Human resource management on employee relations................................10CONCLUSION..............................................................................................................................11REFERENCES..............................................................................................................................13Books and Journal.....................................................................................................................13
INTRODUCTIONIn the general context employee relation can be defined as the relation betweenEmployees and the employers. For the maintenance and controlling of relation regarding to getthe highest level of coordination between both of these, several legislation works in anorganisation. In this current competitive market condition, it is very crucial for every company tomaintain their relations with their potential stakeholders and their employees to positively carryout their business activities (Ayyagari, Grover and Purvis, 2011). In this report British Airwayscompany is selected to understand about the importance of to maintain employee relation, Inthese, such big Aviation company it is very for the organisation to maintain their relation to theircustomers by providing them the best quality services to customer base, as well as to maintaintheir employee and stakeholders relation. The following report is covering the key characteristicsto maintain employee relation and the roles of negotiation in bargaining. TASK 11.1 Explaining the Unitary and pluralistic frame of referencesFor to understand and determine the significance and nature of maintaining publicrelation, there are certain methods which are introduced to the HR manager of British Airwayssuch as: Unitary and Pluralistic frame of references. Both the frame of references depends andworks on different ideas and thoughts however, both can be focused in the development of citedcompany Employee relation with their Employers and the relation of company to its stakeholder.In Unitary frame of reference it works on some assumptions and values that any type of conflictsare not accepted behaviour and relation in between manager and the employees within aworkplace. Where as, in Pluralistic frame of references the organisation deviates the firm intosub-groups and powerful firms (Baccaro and Howell, 2011). The main purpose of using these frames and approaches is they take care and assure incarrying out and managing the workforce in very effective manner which assists in carrying outbusiness activities in dependable manner of success. In relation with Unitary frame of referenceit states that the power and the authority approaches should lies in the hands of every individualwho is working in managing of company or to the management level. In relation to this all theauthorities working in British Airways are focused by the senior authorities and the managersand other workers and employees are not participated in taking strategies decisions. This type offrame creates the commitment and the loyalty toward the organisation by their employees and1
the directions to work will be clear and focusing in one direction because of the decision aretaken by individual and also encourages professionalism (Bach and Bordogna, 2011). Unitaryframe of reference is the approach believed that conflicts between employers and employee canbe avoided in an organisation. In relation to Pluralistic approach, a trade union plays very important role in takingdecision which is favourable for the staff members and their different demands and need can beeffectively satisfied. It believes that by the mean of different values, behaviour and the attitudebetter workplace can be developed by developing positive work-environment in Company. Inthis frame negotiation is based to feel their importance towards toward the company to theemployees. Thus, by using these frames British Airways can manage and maintain their relationswith their customers, employees and their potential stakeholders in efficient and effectivemanner for the development of the company. 1.2 Effects of change in trade unionism on in employee relationsChanging management and governing of the trade union directly affects the relation ofemployees towards the organisation (Batt and Colvin, 2011). Generally, trade union is the groupof workers and their leaders working together aiming to create and provide best workingenvironment with securing employees and promoting their common interest regarding to theirother financial profits and their pay scales. The new model and the movement of Union wascarried out in 19th century. As the trade union is against the exploitation of workers and workingin to serve benefits to staff members, but sometimes because of certain changes in trade union itcan affect employee relation, it can be even clear taking an example of British Airways. 1.Legal and political: - Changes in the political and legal strategies can directly affect therelationship with employees in British Airways, Further more the senior management ofthe company has to work according and follow different set rules and regulation by thegovernment of the company which are built in respect to help and support employees ofthe company by sometimes can be contradicting and may creates conflicts.2.Technological: - With the continuous up-gradation in the technology of companies likeBritish airways where update in technology is very important, this development intechnology can leads the organisation to reduce their workers, which indirectly put veryadverse effect on employment (Daymon and Holloway, 2010). Associating with savingof human resources, British Airways is encouraged to improve their rules and strategies2
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