Empowering users of Health & Social Care Services
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Added on 2020-01-07
Empowering users of Health & Social Care Services
Added on 2020-01-07
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Empowering users of Health & Social Care Services1
ContentsIntroduction................................................................................................................................4Task 1 ........................................................................................................................................51.a) Legislation, both general and specific to the HSC sector...............................................51.b) Make an analysis of the ways in which below three factors affect the ability of adomiciliary care organisation to promote and maximise the rights of elderly users..............61.c) Positive communication:.................................................................................................7Task 2.........................................................................................................................................82.a) Give an explanation of the factors that might contribute to the loss of independence,non-participation and social exclusion of the three types of vulnerable individuals.............82.b) Make an analysis of the ways in which...........................................................................92.c) One of the core duties of a care provider is to protect however, service users might notalways want to be protected.................................................................................................10Task 3.......................................................................................................................................113.a) Use case study A (attached) identify the risk factors involved in the situation of Ms P?..............................................................................................................................................113.b) Using the health and social care setting outlines in case study B (attached) make ananalysis of the likely effectiveness of the policies, procedures and managerial approach in asupported housing complex when it comes to promoting the management of risks forindividuals like Mr. L and his fellow resident......................................................................12Task4........................................................................................................................................144.a) Legislative policies for medication of autism individuals:...........................................144.b) Effective medication administration:............................................................................152
IntroductionThe report is about Human and Social care service providers and users. This will help indeveloping the understanding that individuals can use the services provided by health andsocial care organisation. The aim if this report is to promote the participation of users ofhealth and social care services in the society and make them independent. This report alsogives a brief explanation about administration policies of Health and social care centres.4
Task 1 1.a) Legislation, both general and specific to the HSC sectorThere are certain rules and regulations frame under legislation of country regarding healthand social care sector. The specific standard set under these regulations influence the plansand policies of Health and Social care centres which they frame for their development andparticipation of users will increase.A health and social care (HSC) organisation should frame people centred plans and policies.People centred policies include service user or employed workers (Tian, et. al., 2014). EveryHSC should follow the legislative policies regarding Human right and valuing people.The Human Right Act: Human rights belong to everyone and help in living freedomfull life. Every individual has provided protection for these rights under the humanright act so that no one can breach them and treat respectfully. Every health and socialcare service providers influenced with these human rights (Tian, et. al., 2014). Theyshould ensure that they respect and protect the human rights while providing theirservices. Human rights includes:a)Right to respect for personal and family life: every individual should have right toenjoy personal life and private relationship and no one can interfere with thisright. b)Right not be treated in a degrading way: HSC should treat every user withequality. Users should be treated as per their requirement.c)Right to stay in liberty: Every individual should enjoy full liberty in his life hecannot be retained by anyone else against his will until enforced by law.d)Right to life: every individual has right to protect his life against any risk. No onehas right to end his life.e)Right not to be discriminate in any way: Every individual cannot be treateddifferently on the basis of sex, disability and race (An, et. al., 2016).5
If any human and social care services providers or any public authority try to harm theserights then users can make complaint under law.For example, hospital must keepconfidential information of their patient's and in their personal records also. Effects of HumanRights Act on organization is that they cannot refuse in providing treatments to anyindividual on the basis of their age or sexual orientation unless there is a medical harm. Valuing people: strategies and plans of HSC should be public centred and treat everyindividual equally. If the individual with or without disability must be treated in equalway. HSC should provide good services and hospitality to their users so that they willbe satisfied (An, et. al., 2016). Thus HSC create values to people and contribute inkeeping the society healthy. The impact of this concept on organization is that theyneed to provide specialized care and general care to the individuals. For example, if aperson is physically disable then HSC should provide specialized care as per therequirement of individual. Equity Act, 2010 : every individuals should be treated equally and fairly with theorganization. HSC should also treat their patients equally and also proved them allfacilities regardless to their regional and age. 1.b) Make an analysis of the ways in which below three factors affect the abilityof a domiciliary care organisation to promote and maximise the rights ofelderly users.These organisations provide health care facilities to their users at their home withoutconsidering their age and disability. The home services provided by social care serviceprovider allow users to feel comfortable and less anxious. So it is necessary for social careorganisations to have a learned and proper trained staff so that they can take care each patienteffectively and promote their services of social welfare (Jorm, 2012). For example, an old agelady recovered from surgery and requires home care services for improvement in her health.Inside factors of HSC arepolicy6
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