Table of Contents INTRODUCTION...........................................................................................................................3 MAIN BODY..................................................................................................................................3 1. GovDept’s Projects that need to be Executed in Coming Years.............................................3 2. Key Role That IT can Play in GovDept’s Operations on Successful EA Implementation.....3 3. EA Artefacts that Would be Delivered to GovDept’s Operations in Coming Months...........4 4. Taxonomy of Documentation Implemented at GovDept........................................................5 5. Operating Model of GovDept’s EA.........................................................................................6 6. Role of Landscapes and Standards in GovDept’s implementation of EA...............................6 7. Five IT Initiatives Important to GovDept’s EA.......................................................................7 8. Factors GovDept Needs to Consider as Their EA Artefacts are Delivered.............................7 9. Subtypes of Vision in GovDept’s EA Implementation...........................................................8 CONCLUSION................................................................................................................................8 REFERENCES..............................................................................................................................10
INTRODUCTION EnterpriseArchitecture(EA)isthestrategicinitiativethroughwhichbusiness organisations can organise and standardise their Information Technology operations, processes as well as infrastructure to be aligned with their business’s end objectives and goals. EA is adopted into the business operations of an organisation with the intention to digitally transform its information technology department, in order to modernise its IT infrastructure and grow IT operations (Hansen and Hacks, 2017). This report analyses GovDept, a mid-sized Governmental department that provides social services to the public in its attempts to adopt the principles of EA into their operations in order to grow and develop their IT department’s capabilities. MAIN BODY 1. GovDept’s Projects that need to be Executed in Coming Years On the basis of the case study provided, it is evident that GovDept’s leadership and administration do not invest to improve and update the processes and operation conducted by their information technology departmentand hold a reserved approach to the adoption of new and innovative technologies that have the potential to massively improve and enhance the operations, infrastructure and processes of their information technology department. This is a major issue in the overall operations of GovDept and is the first project that needs to be executed by them. Investment into its IT department’s hardware, storage and servers would effectively allow GovDept’s IT department to perform new operations that can aid the performance and efficiency of GovDept (Lapalme and et.al., 2016). The next project that GovDept needs to execute is to invest into management software that can make use of its IT department’s new hardware capabilities and allow the GovDept’s management to manage all of GovDept’s operations dynamically in order to use limited resources more carefully and efficiently, collect data about its various operations and processes and analyse the data to identify ways in which GovDept’s operations can further be improved and enhanced, providing the business with increased performance and efficiency.
2. Key Role That IT can Play in GovDept’s Operations on Successful EA Implementation In the digital age, the field of information technology grows and develops at an astonishingrate,withnewinnovationsanddevelopmentsmakingtheIToperationsand processes dated back to even a couple of years, redundant through their advanced operations. As the IT landscape changes so frequently and on successful implementation provides business organisations with significant increase in performance, efficiency, productivity and profitability in the market, GovDept’s leadership has also decided to invest into its IT operations through the adoption of Enterprise Architecture into their operations. When incorporated successfully into their operations, IT has the potential to play following key roles to aid their operations: Information systems would allow for effective and efficient communication between GovDept’svariousoperationaldepartmentsandprocessesallowingforincreased cooperation and teamwork for all of GovDept’s operations. Information systems would also allow GovDept to record, store data and information about their operations on their new external storage which is a much more effective and efficient method than using papers as they can easily be misplaced. Operational data collected by GovDept can be further analysed to identify ways in which GovDept’s future operations can be further improved and made more efficient which is onlypossiblethroughthesuccessfulimplementationofinformationtechnology (Hinkelmann and et.al., 2016). Information technology is essential to managing the different operations of GovDept dynamically and would also aid in their effective and efficient use of limited resources for their operations. Information technology can immensely aid the GovDept’s leadership and management in their decision-making operations. 3. EA Artefacts that Would be Delivered to GovDept’s Operations in Coming Months If GovDept is successfully able to implement EA into its operations, it will effectively be able to observe various advantageous outcomes directly as a result of its EA. 5 of these EA artefacts are as follows: As EA principles align the end objectives and goals of a business organisation with its IT processes, operations and infrastructure, successful incorporation of EA into GovDept’s
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operations would allow it to achieve its end objectives and goals in a much faster and efficient manner. If GovDept can implement EA successfully into its operations, it would observe a significant increase in its operational performance and efficiency with which not just its IT department operates but also to the overall productivity and profitability of the organisation. Successful implementation of EA would also result in providing structure to the various operational processes, policies and systems of GovDept’s IT department. Another EA artefact that would be delivered to GovDept’s operations is that EA would provide its operations with industry landscapes and standards to follow, which can significantly improve the performance and efficiency of GovDept’s operations (Shanks and et.al., 2018). Finally, successful EA would also provide GovDept with the tools to innovate and redesign many of its operational processes that have now become redundant as they can be performed effectively and efficiently by substitute IT projects and processes. 4. Taxonomy of Documentation Implemented at GovDept To successfully implement Enterprise Architecture into their operations, GovDept’s leadership and management has access to 3 primary types of taxonomy of documents to choose from: Request Based Classification:This method classifies documents by anticipating the total number of requests by users for accessing a particular document. Based on these number of requests, various documents are classified. Content Based Classification:This taxonomy of documents assigns a particular weight to the content or subject that is present within various documents. Documents are classified on the basis of the weightage of an individual document’s contents. Automatic Document Classification (ADC):This method makes use of distinct classification techniques many of which require the use of external mechanism to classify documents known as Supervised Document Classification. Other methods within the ADC are able to without external mechanisms called Unsupervised Document Classification (Niemi and Pekkola, 2017).
GovDept makes use of Supervised ADC through implementing Naïve Bayes classifiers which allow them to classify documents by computing the probability of occurrence of two distinct events and also computing the occurrence probability of both events together to classify GovDept’s operational documents. 5. Operating Model of GovDept’s EA In order to incorporate EA into GovDept’s operations, the first task they need to perform is to choose an EA operating model that is to be implemented into their operations and processes. There are four types of EA operating models for GovDept to choose from – unification, cooperation,diversificationandreplicationmodels.Afterthoroughresearch,GovDept’s leadership has decided to implement Cooperation EA operating model as it has to most potential to provide them with increased operational efficiency, strategic effectiveness, performance agility and consumer intimacy. Cooperation operating model integrates together all distinct operational processes and projects of GovDept to perform cohesively to a high degree (Dang and Pekkola, 2017). This model also requires low standardisation which is beneficial for GovDept and mainly focuses on the cohesive cooperation of all the stakeholders of GovDept such as their consumers, suppliers, employees, leadership etc. Effective implementation of EA Cooperation operating model would allow GovDept to redesign its IT infrastructure, projects and services to bespecifictoitsoperationalrequirementsforincreasedperformance,efficiencyand productivity. 6. Role of Landscapes and Standards in GovDept’s implementation of EA ImplementationofEAintoGovDept’soperationswouldprovideitwithindustry standards and landscapes which have the potential to perform various key operational roles: Industry landscapes and standards will align the end objectives and goals of GovDept to their IT projects, policies and systems allowing for their faster and effective achievement by GovDept. Industry landscapes and standards would allow GovDept to identify how their operational processes are inadequate and decrease their operational losses and costs as a direct result of their EA implementation (Safari, Faraji and Majidian, 2016).
IndustrystandardsandlandscapesofimmenselyessentialtoGovDept’sEA implementation as without them, GovDept would fail to optimise the performance and efficiency of their IT infrastructure, projects and systems. Industry standards and landscapes would allow for the effective and seamless integration of emerging and innovative future technologies into GovDept’s existing IT infrastructure. 7. Five IT Initiatives Important to GovDept’s EA Based on the current IT infrastructure and system in place at GovDept’s current information technology department, GovDept should undertake the following key initiatives that are significant to their EA implementation: GovDept’s leadership and management has to incest into the operations performed by their IT department and purchase new hardware that is capable of performing advanced operations required by GovDept’s EA. GovDept’s IT department needs to identify relevant and improved IT solutions for the problems GovDept currently faces in order to meet the current and future IT demands of GovDept’s operations. GovDept also needs to train and develop the employees in its IT department who have become used to functioning on very old hardware and systems (Chorafas, 2016). As GovDept’s EA will effectively restructure and innovate the operations of its IT department, GovDept also needs to improve their ability to effectively protect and secure its stored operational data from external forces. GovDept can also make use of innovative devices and tools such as the IoT devices which have the potential to significantly improve and optimise the implementation of GovDept’s EA. 8. Factors GovDept Needs to Consider as Their EA Artefacts are Delivered Onthebasisofthecasestudy,itisevidentthattherearestillpresentvarious considerations for GovDept’s leadership and management even as the EA artefacts are delivered to their operations. One of the most significant things for GovDept to consider would be the professionalrelationsthatexistbetweenitsbusinessemployeesandITleadershipand department. As these relations have not been productive in the past, they have given rise to an ‘Us and Them’ mentality in the entire operational culture of GovDept which simply cannot be
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the case post EA implementation into GovDept’s operations, if it wants to have any chance of reapingallthebenefitsthatEAprovidestoincreasetheperformance,efficiencyand communication of its distinct operations. With the implementation of EA into GovDept’s operations, they also now have to consider the legal and ethical considerations of using their new IT projects and systems in accordance with the various digital laws and regulations that have been mandated by governing authorities relating to the privacy and security of personal, confidential data etc. 9. Subtypes of Vision in GovDept’s EA Implementation The five major subtypes of vision for GovDept’s EA implementation are: GovDept implemented EA into its operations with the vision to increase its operational productivity,performanceandefficiencythroughtheuseofmoderninformation technology projects and systems. GovDept implemented EA with the vision to modernise its archaic IT department and to provide them with tools required to meet the operational demands of GovDept (Rahimi, Gøtze and Møller, 2017). GovDept also implemented EA into their operations with the vision to recreate the negative operational culture that segregated its IT department from its business processes. GovDept also incorporated EA into their operations to allow them to manage and use their limited available resources for efficiently for increased performance. Finally, as GovDept provides social services to the public, another vision behind their implementation of EA was to service the public in the best way possible allowed my modern technology. CONCLUSION Based on this report, it can be concluded that Enterprise Architecture (EA) is of immense significance to GovDept’s attempt to improve and enhance the capabilities of their information technology operations and processes. Firstly, this report determines the projects that GovDept need to execute in the coming years. Then the report assesses 5 key roles of IT, when implemented successfully at GovDept through its EA. The report also analyses the EA artefacts that will be delivered to GovDept’s operations on successful EA incorporation. Further, the
report assesses the different taxonomy of documentation options available to GovDept and considers relevant option for GovDept. Then the report determines the operating model of EA implemented into GovDept’s operations along with its benefits and significance. Further, the reportdeterminesthekeyrolethatstandardsandlandscapesplayinGovDept’sEA implementation. Then the report analyses the 5 types of information technology initiatives that are significant to GovDept’s EA along with the considerations for GovDept’s EA as its EA artefacts are delivered. Finally, the report evaluates the 5 types of vision that is used in GovDept’s EA implementation.
REFERENCES Books and Journals Chorafas, D.N., 2016.Enterprise architecture and new generation information systems. CRC Press. Dang, D.D. and Pekkola, S., 2017. Systematic Literature Review on Enterprise Architecture in the Public Sector.Electronic Journal of e-Government.15(2). Hansen,P.andHacks,S.,2017.Continuousdeliveryforenterprisearchitecture maintenance.Full-scale Software Engineering/The Art of Software Testing.56. Hinkelmann, K. and et.al., 2016. A new paradigm for the continuous alignment of business and IT: Combining enterprise architecture modelling and enterprise ontology.Computers in Industry.79. pp.77-86. Lapalme, J. and et.al., 2016. Exploring the future of enterprise architecture: A Zachman perspective.Computers in Industry. 79. pp.103-113. Niemi,E.andPekkola,S.,2017.Usingenterprisearchitectureartefactsinan organisation.Enterprise Information Systems.11(3). pp.313-338. Rahimi, F., Gøtze, J. and Møller, C., 2017. Enterprise architecture management: Toward a taxonomyofapplications.CommunicationsoftheAssociationforInformation Systems.40(1). p.7. Safari, H., Faraji, Z. and Majidian, S., 2016. Identifying and evaluating enterprise architecture risksusingFMEAandfuzzyVIKOR.JournalofIntelligentManufacturing.27(2), pp.475-486. Shanks, G. and et.al., 2018. Achieving benefits with enterprise architecture.The Journal of Strategic Information Systems.27(2). pp.139-156.