Entrepreneurial Marketing: Strategies and Best Practices for SMEs
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This report explores the differences between marketing for SMEs and large businesses, the challenges faced by SMEs, and the theories and best practices of entrepreneurial marketing. It discusses the importance of word-of-mouth marketing and innovation in SME marketing strategies.
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Entrepreneurial Marketing 1
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Table of Contents INTRODUCTION..........................................................................................................................3 MAIN BODY...................................................................................................................................3 How marketing of SME differs from medium or large business................................................3 Entrepreneurial theory.................................................................................................................5 Best practice methods.................................................................................................................7 CONCLUSION................................................................................................................................8 REFERENCES................................................................................................................................9 2
INTRODUCTION Marketing can be describe as the activities that is taken by organisation to promote products and services. It is very important for organisation to effectively conduct marketing activities in order to increase sales and revenues of business (Nijssen, 2017). There are different promotional and marketing techniques that could be used by SME company for enhancing business practices.This report is based Airdri which is a SME organisation which is located in UK market area. Airdri company is developing different types of hand dryer products.This report includes difference between marketing activities SME organisation as well as large business. It consist of issues that is faced by SME company while conducting business activities. In this report different entrepreneurial theories are analysed for taking better and effective decisions. There are different practices of marketing that is analysed properly for increasing marketing activities. MAIN BODY How marketing of SME differs from medium or large business. There are different types of organisation that is performing business activities in same sector. Each and every organisation is performing business activities in effective manner in order to achieve set goals. Organisation is majorly classified into SME, medium as well as large organisation (Miles and et.al., 2015). SME organisation can be describe as the new or small ventures that is performingbusiness activities in small part of the world. Small and mid size enterprise has very limited resources to develop product as well as attract customers. Small organisation is developed with the motive of offering products and services to local market area. This type of organisation has very limited reach to sell it products. SME organisation has less employees to perform business task and activities in order to achieve set goals. Example of SME company is Airdri company or Rowlinson Knitwear.Where as large organisation can be describe as organisation that is operating business activities in different part of the world. There are many companies that is conducting its business operation in large market area as well as operating its business activities globally. Larger and multinational organisationis providing high quality product and services in order to develop strong relationship with customer. Large organisation 3
aims at increasing sales and profits of organisation. Example of large organisation is Marks and Spencer, H&M, Cadbury and so on. It has been analysed that there is huge difference between SME company and large organisation. It is very important for both type of organisation to conduct marketing activities in effective and efficient manner (Franco and et.al., 2014). There is difference between the set of actions that is developedfor marketing products and services ofSME organisation and large business.SME organisation such as Airdri company is attracting its customers by marketing its products and services in news paper advertisement.This type of organisation will be able to communicate with set targets by offering product in creative and innovative manner. SME organisation is completely focusing in increasing the sales of organisation by developing strong relationship with customers as well asusing sales promotion methods. Marketing activities of SME company is only for limited market area. Where as large or multinational organisation is conducting marketing activities in more effective and efficient manner. For example H&M organisation is using both modern and traditional marketing activities. Traditional methods of marketing that is used by H&M company areprint media advertisement, public relation, discounts and so on. Modern marketing activities includes social media advertisement, post on various social networking sites and so on. Large organisation have very large size of business as well as larger customer base as compare to SME organisation. Most of the medium and large size business has separate department that is conducting activities of marketing. For example H&M organisation has specialised marketing team which is well trained to effectively perform marketing activities as well as promoting products and services to large market area. On the other hand, SME organisation does not have any separate department of for performing marketing activities or promoting high quality products to targeted customers. Issues faced by SME company There are various issues that is faced byAirdri company while conducting its business activitiesas well as marketing products and services (Hallbäckand Gabrielsson, 2013).It is very important for company which is dealing in SME sector to analyse and evaluate various issues and problems that is occurring. The major issues that is faced by SME organisation by performing marketing activities are mention below in detail. Poor marketing strategies– Less effective or poor marketing strategies will lead to have negativeimpact on Airdri organisation. Most of the small size organisation does not have 4
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appropriate or capable employees who are expert indevelopingeffective marketing strategies. Less capabilities of employees while developing strategies for attracting customers will lead to have negative impact on business. Lack of funds -Funds are one of the crucial part of organisation and ineffective funds will lead to have direct impact on marketing activities ofAirdri company. Marketing activities require high amount of funds as well as other financial resources for effectively performing business marketing activities. Intense competition –There are high competition in market area that will affect the performance and marketing activities of SME company (Jones,Suoranta and Rowley, 2013). There are many well established and multinational organisation that is able to conduct marketing activities in more better and effective manner. Less technology -Airdri company has comparative less technological which affect the overallperformanceof organisation.Moreupdatedand advancetechnologyisvery cost consuming and it required highly capable employees to appropriately use marketing activities. Entrepreneurial theory. Enterprisecan be describe as the organisation in which entrepreneur is responsible for taking business decision as well as enhancing performance of organisation. There are different types of entrepreneur theory that is supportive in providing direction and baseline to organisation forperformingbusinessactivities(HillsandHultman,2013).ItisimportantforSME organisation to consider different entrepreneurial theory for effectively conducting business activities. Theory can be describe as the explanation of acquiring scientific methods that is well tested as well as confirmed with clear observation. This is supportive in providing direction to enterprise business that will lead to growth and development of business. There are different typesofentrepreneurshiptheoriessuchasEconomictheory,sociologicaltheory, entrepreneurship innovation theory, theory of social change and so on. Economic theory of entrepreneurship– This theory is developed by Richard Cantillon and the motive of developing this theory is to introduce the idea of entrepreneur business as risk takers. It has been determined that economic growth take place only when economic condition of country and organisation are in favour. This theory states that the main motivators are economic incentivesoforganisation(Sethna,JonesandHarrigan,2013).Economictheoryof entrepreneurship state that there is huge relationship between entrepreneur as well as economic 5
conditions of country. It is very difficult for enterprise to successful conduct business activities aswell asachievedesiredgoals. Enterprisebusinesscanbe motivedthrough economic incentives which includes policy of taxation, industrial policy and other financial resources. Sociological theory of entrepreneur– This theory state that entrepreneur functions and business activities are majorly affected by social cultural environment. It is very important for SME company to consider culture of society while conducting business activities as well as offering its products and services (Jones,Sethna and Solé, 2013). Sociological factor of country will lead to have direct impact on business as well as affect the performance of organisation. It has been assume that success of organisation is majorly dependent upon the social behaviours as well as culture of society in which organisation is performance business activities.It theory is focusing on social values, customers, religious beliefs as well as other cultural activities. Innovation theory of entrepreneurship-This theory is developed in order to identify the significant impact on innovation on business and its operations. Entrepreneurship theory of innovation is developed by Joseph Schumpeter. According to his views it has been assume that an entrepreneur should be capabilities as well as willingness to adopt new and innovative tools and techniques to perform business activities. Innovation play crucial role in performance of organisation that will support in effective performance of organisation. There are different aspects of innovation that will lead to effective and efficient performance of employees. Innovative entrepreneurship will lead to development of new of innovative product and services which will lead to solve issues of customers (Kilenthong,Hultman and Hills, 2016). This theory of innovation provide guidelines to employees through which they can collect and assemble raw materials for different sources in order to create new and innovative products for customers. Social behaviours theory –This theory of entrepreneur will lead to have impact on performance of organisation. Supply of entrepreneur needs to consider the social, political as well as economic structure of organisation. It is very important for an organisation to consider the social, political as well as economic structure that will lead to have impact on performance of organisation. Performance of individual will lead to have direct impact in organisation as it is significant that organisation needs to develop product and services which is accepted by organisation. This theory state that there are four major structures of society such as limitation structure, demand, opportunities as well as structure of labour. This will lead to have direct impact on supply of entrepreneurs. 6
Marketing theory There are many theory that is related to marketing and it is very important for an organisation to consider these theories while conducting marketing activities. Marketing theories includes Ansoff Matrix, 7 P's of marketing mix, SWOT analysis and so on (Higgins and et.al., 2015). All those these marketing theories are very effective in taking better decisions as well as developing better strategies that will lead to growth and development of organisation. It is crucial for organisation to consider these standard marketing theories and practices in order to enhance the performance of organisation. Best practice methods. There are various marketing practices or methods that will helps SME organisation to perform marketing activities in better and effective manner. The two major best practices that is very helpful for organisation are word of mouth as well as innovations. Both of these are effective and efficient marketing practices that will helpAirdri company which is dealing in SMEsectorto attractlargenumberof customerstowardsorganisation.It iscrucialfor organisation to consider these marketing practices as this will help in boasting performance of organisation as well as accomplishment of set targets. Word of mouth and innovation marketing method or practices is mention below in detail. Word of mouth –This is one of the best and effective marketing method that can be used byAirdri organisationthat is performing business activities in small market sector. As per the views of Marketing teams.com, (2020) Word of mouth can be describe as the method in which business can attract customers as well as influence customers to purchase products and services offered by SME company (Cacciolatti,2015). Word of mouth marketing method includes blogs, viral, social media marketing as so on.This is cost effective method that will help in influencing customers as well as developing strong relationship with them. Innovation –As per the view of Martin Luenedonk, (2016) the main purpose of innovation marketing can be describe as the process in which organisation can conduct marketing activities in effective and innovative manner. This marketing aims at targeting and positioning the products and services ofAirdri companyin such a manner that organisation achieve desired goals and objectives. 7
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CONCLUSION From the above mention report it can be concluded that there are different factors that is related to performance of SME organisation. There is huge difference between the marketing activities of SME business as well as large organisation. It is essential for SME organisation to conduct marketing activities in effective and efficient manner by analysing the major issues that isaffectingtheperformanceoforganisation.Therearemanytheorythatisrelatedto entrepreneurship and this provide support to organisation by providing proper guidelines to organisation. Marketing theories are the framework that is developed to support business so that they can conduct marketing activities in better and effective manner. 8
REFERENCES Books and Journals Nijssen, E.J., 2017.Entrepreneurial marketing: an effectual approach. Taylor & Francis. Miles,M.andet.al.,2015.Exploringentrepreneurialmarketing.JournalofStrategic Marketing,23(2), pp.94-111. Franco,M.,andet.al.,2014.Anexploratorystudyofentrepreneurialmarketingin SMEs.Journal of Small Business and Enterprise Development. Hallbäck, J. and Gabrielsson, P., 2013. Entrepreneurial marketing strategies during the growth of international new ventures originating in small and open economies.International Business Review,22(6), pp.1008-1020. Jones, R., Suoranta, M. and Rowley, J., 2013. Entrepreneurial marketing: a comparative study.The Service Industries Journal,33(7-8), pp.705-719. Hills, G.E. and Hultman, C., 2013. Entrepreneurialmarketing:Conceptualand empirical research opportunities.Entrepreneurship Research Journal,3(4), pp.437-448. Sethna,Z.,Jones,R.andHarrigan,P.eds.,2013.Entrepreneurialmarketing:Global perspectives. Emerald Group Publishing. Jones, R., Sethna, Z. and Solé, M., 2013. Entrepreneurial marketing: conceptual exploration and link to performance.Journal of Research in Marketing and Entrepreneurship. Kilenthong, P., Hultman, C.M. and Hills, G.E., 2016. Entrepreneurial marketing behaviours: impact of firm age, firm size and firm’s founder.Journal of Research in Marketing and Entrepreneurship. Higgins, D., and et.al., 2015. Biographicalresearch as a methodologyfor understanding entrepreneurialmarketing.InternationalJournalofEntrepreneurialBehavior& Research. Cacciolatti, L. and Lee, S.H., 2015.Entrepreneurial marketing for SMEs. Springer. Jain, R. and Ali, S.W., 2013. Self-efficacy beliefs, marketing orientation and attitude orientation of Indian entrepreneurs.The Journal of Entrepreneurship,22(1), pp.71-95. Online Word-of-MouthMarketing.2020.[Online].Available through:<https://www.marketingterms.com/dictionary/word_of_mouth_marketing/>. InnovationMarketing.2020.[Online].Available through:<https://www.cleverism.com/lexicon/innovation-marketing-definition/>. 9