To access the impact of managing cultural diversity within the enterprise. A study on Tesco.

This research study explores the impact of managing cultural diversity within the enterprise, with a focus on Tesco. It examines the benefits of diversity and equality, measures to maintain equality, and the impact of diverse cultural perspectives on creativity and innovation. Recommendations are provided to improve productivity and profitability through managing organizational culture diversity.

EQUALITY AND DIVERSITY
IN THE WORKPLACE

Table of Contents
INTRODUCTION...........................................................................................................................3
Background to research topic.......................................................................................................3
Research question........................................................................................................................4
Key literature review....................................................................................................................4
Research methodologies .............................................................................................................5
Activities and timescale...............................................................................................................7
TASK 2 ...........................................................................................................................................8
Conduct the primary and secondary research by considering cost, access and ethical issues.....8
Application of analytical tools and analyse research findings.....................................................9
Communicate research outcomes in appropriate manner..........................................................18
CONCLUSION .............................................................................................................................18
Reflect on the effectiveness of method applied in research.......................................................19
Consider alternative research methodologies to get research outcome.....................................19
REFERENCES..............................................................................................................................21

Title- To access the impact of managing cultural diversity within the enterprise. A study on
Tesco.
INTRODUCTION
Equality and diversity defined as to promote the fair opportunities to all with help of
diversity and this gives each person a chance to work with potential, free from partiality and
favouritism (Morden, 2016). Organisation leader needs to ensure that firm has the varied ways to
boost equal opportunities that assist the enterprise to become the more inclusive. It is concept
that termed out as the treating all employees with equal consideration.
This research study is based on business activities as Tesco, this is leading enterprise that
engaged in grocery services and it is one of the largest retail sector.
Furthermore, report is based on to outline the aims and objectives on the basis of chosen
topic. Therefore, methodologies will be used to carry out study effectively. Furthermore, data
analysis will be collected to gather the reliable data to research. Lastly, recommendation has
been given to bring equal and diversified workforce that brings competitive advancement within
market.
Background to research topic
The present research is based on determining the impact of managing cultural diversity
within the enterprise. Culture awareness can be termed out as to be as skills that understands the
one reaction to people who have different behaviour (Schachner and et.al., 2016). Additionally,
managing diversity means to offer the employees with background, needs and skills that may
vary widely with opportunities that allows to get engage with the company and co-workers.
Therefore, aims and objectives to research outlines in following manner as-:
Aim- To explore the way that assist to manage the culture and diversity within business
enterprise. A study on Tesco.
Objectives- These are outlines following manner as are-
 To determine the beneficial aspects of equity and diversity on the organisation.
 To identify the measures that assist to maintain equality within the business enterprise.
 To access the impact of diverse cultural perspective that enhance the creativity and drive
innovation within business enterprise.
 To provide the suggestive measures that that helps to manage the organisation culture
diversity within enterprise to bring improvement in productivity and profitability.

Research question
 What are the measures that assist to maintain equality within the business enterprise.
 What is the impact of diverse cultural perspective within business enterprise.
Key literature review
Diversity and equality within the workplace is vital that aids to bring reputation and
growth within company. It is term that fosters the mutual respect among the colleagues of the
workplace. As per the view of Ashe and Nazroo, (2017) stated that culture diverse workforce the
benefits the company by hiring wide range of skills and this assist to bring innovation and
creation within the business. Organisation with the culture of diversity and inclusion can be
considered as to be both happier and more productive. According to the view of Monro, (2016)
stated that culturally and diverse business can highly attract the talented, ambitions and globally
minded employees to undertake the business activities systematically.
In contrary to Ayling, (2018) stated that promoting equality in entity is one of the best
way that aids to foster open minded and global company culture. In the today's dynamic business
environment to accomplish the gender equality is said to be one of crucial factor that aids to
bring competitiveness and growth to organisation. As per the view of Ashe and Nazroo, (2017)
stated that diverse and inclusive firms bring innovative results that aids to build higher
productivity and profitability. Henceforth, this can be stated that the greater diversity within the
workplaces leads to create profitability and value creation.
According to the view of this can be stated that diversity in the workplace is to review
the exiting company policies and training then undertake steps that aids to develop and
implement the work practices that helps to bring positive working atmosphere. In contrary to
stated that workplace diversity defined as the division of workforce into the distinction
categories that have perceived commonality within the given culture. In contrary to Ashe and
Nazroo, (2017) stated that increasing culture diversity is term that force the organisation to learn
and motivate individuals with broader range of value system. In order to succeed in managing
the workforce within the enterprise this is crucial to effectively contribute in the cross culture
communication. According to the view of Ashe and Nazroo, (2017) stated that manager of the
enterprise needs to carefully plan and implement organisation system and practices that helps to
bring competitive advancement. In contrary to Ayling, (2018) stated that workplace diversity
provides strength as well as offer challenged to the organisation by assisting employees to learn

from each other. Henceforth, diversity within the culture improves and develops the workplaces
by developing individuals by enhancing their nature of adaptability. As per the view of Ashe
and Nazroo, (2017) stated that equality within the entity assist to create good managerial
workforce that promote effective working practices. In contrary to Ashe and Nazroo, (2017)
stated that equality is term that helps to create the pipeline for leadership and also ensures about
the positive working. According to the view of Ayling, (2018) stated that equality and diversity
is defined as to eliminate the unlawful discrimination that advances the opportunities and this
also leads to promote the good relations among individuals. In order to bring the effective
workplace environment this is crucial to comply with the act that needs to actively promoting the
equality and diversity among the workers. Thus, one of the beneficial aspect of diversity is that
the business activities cannot grow if all employees within the enterprise thinks at the same level.
Diversified employees brings the innovative ideas that aids to conduct the good business
activities and advanced brand reputation.
Research methodologies
Research philosophy- This is first component of research. It gives a framework of how research
is done. also, it depicts purpose of research. in this various philosophies is available that is
realism, positivism, interpretivism, etc. Henceforth, positivism is the term that defined as an
approach that relies over the scientific evidence to reveal the true nature and to gather the
detailed information about the topic. On the other hand, interpretive approach helps to interpret
the elements of the study and this also aids to integrates the human interest into the study. In this
study, researcher will use interpretivism philosophy.
Research approach – It is second element which is a plan that shows how data will be gathered
and interpreted (Schachner and et.al., 2016). Through that, study is conducted in systematic
manner. usually, inductive, deductive, etc. are common approaches that is applied. Henceforth,
inductive approach starts with the observation and theories that aids to undertake the research in
appropriate manner. On the other hand, deductive approach defined as the process that is mainly
concerned with developing the hypothesis that based on exiting theory and also aids to design
research plan of action to test the hypothesis of research. For present research, deductive
approach will be used.

Research strategy- It defined as step by step action that undertake the direction to thoughts
relates with research topic (Litosseliti, 2018). It enables to collect the research in systematic
manner. Henceforth, research strategy classified as exploratory, descriptive etc. In order to
undertake the proposed research study the researcher has used descriptive techniques to gain the
elaborated information to topic of research.
Research type – It is termed out as logical and systematic search that aids to determine the
useful information on the particular topic. In this it is evaluated that what type of data will be
collected. It is qualitative and quantitative. In qualitative only theoretical data and info is
gathered (Ledford and Gast, 2018). Whereas in quantitative, numerical data is collected along
with facts and figures with the use of number of the tools as SPSS and statistical analysis etc.
However, researcher will use qualitative research type. This will help in obtaining data about
impact of quality and diversity in Oldham.
Data collection – This is known as method through which data is gathered. Data collection
termed out as the process of gathering information and also aids to measure the information on
the basis of targetted variables (Mackey and Gass, 2015). The element is significant in study as
outcomes are based on data that is collected. besides, data must be authentic and reliable.
Primary and secondary are two methods in it. Henceforth, primary analysis can be undertaken
with use of framing the questionnaire that assist to gather the first hand information. On the other
hand, secondary analysis can be gather with use of books, journal, articles etc. So, in present
study, scholar will use primary as well as secondary method of data collection to gather the
detailed information about the research topic. In this fresh data will be gathered through
questionnaire.
Sampling- It refers to process of selecting target people from population. there are many ways of
doing sampling such as probability and non probability (Moore and Tailby, 2015). Thus,
sampling is termed out as the statistical analysis that aids to undertake predetermined number of
observation from the larger population. In both of them, there are some sub methods as well. In
this study, random sampling will be used by researcher with use of probabilistic approach. The
sample size will be 30 respondents as employees to the enterprise.

Data analysis- This is termed out as procedure that aids to inspect, cleansing and transforming
the data to discover the useful information to research topic (Christian, Porter and Moffitt, 2016).
Here, thematic analysis will be selected by scholar. It is method that mainly used in the
qualitative research and this also allows to focus on examining the themes and patterns to the
study. In addition to this, the good thematic analysis interprets the data in reliable and authentic
manner.
Activities and timescale
Activity 2
days
5.
days
3
days
2
days
2
days
3
days
3
days
8
days
7
days
2 days
Topic of
research
Key source
Undertaking
research
methodologie
s
Completion
of proposal
Framing of
questionnair
e
Data
collection
Data analysis

Conclusion
and
recommenda
tion
Submission
TASK 2
Conduct the primary and secondary research by considering cost, access and ethical issues.
The PMP can be termed out as the useful tool as this aids to conduct the research
properly. Henceforth, these are as-:
Project scope- It is part of project planning that is inclusive of the undertaking determination
and documentation to the list of project goals (Colquitt, Lepine and Gellatly, 2017 Greene,
2019). The present research is based on topic as to managing cultural diversity within the
enterprise. This is crucial to undertake detailed set of the deliverables so that research can be
undertaken in detailed manner. Henceforth, this is planing phase and its inclusive of features,
function, task and deadlines.
Cost- The researcher needs to assume the cost to undertake the research. Henceforth, this will be
incurred in conducting planned research for new gather new knowledge and information on
chosen topic of research (Nachmias, Aravopoulou and Caven, 2019). Therefore, these cos can be
defined as the actual expenses that can be incurred to undertake the design and delivery of the
project.
Time- This is defined as stage that aids to analysed and developed completion for a project. At
this, the each task to project gives a particular deadline that assist to accomplish the research
successfully. It is defined as the third major function of the project management.
Resources- This is one of the crucial aspect of project planning that aids to put consideration on
the supplies that used to produce project deliverables (Klarsfeld and et.al., 2016). Henceforth,
resource management is inclusive cost of labour, equipment that will be used to accomplish the
task and overall cost of materials.
Quality- This is defined as the process that is commonly refer as scientific. It is defined as tool
that aids to evaluate the quality of the research study (Schachner and et.al., 2016). In addition to

this, it can be stated that the reliability and ethnicity of the research is crucial term that helps to
undertake research activities systematically.
Ethical issues- This provides the guidelines that aids to conduct the research responsibly and
effectively (Kumar, 2019). Henceforth, the ethics means conducting the research to the higher
standards that shows the reliability of research. In addition to this, ethical termed out as the code
of conduct that set by business to conclude the research successfully.
Application of analytical tools and analyse research findings.
Questionnaire
1. Do you think diversified workforce aids to enhance the profit and productiveness to the
enterprise.
 Yes
 No
 May be
2. Is culture diversity is significant as this lead to enhance profitability and opportunity for
workers.
 Yes
 No
 May be
3. Does diversified workforce enhance creativity and drive innovation?
 Yes
 No
 May be
4. Do you think enhancement in diversity aids to improve financial performance.
 Yes
 No
 May be
5. What are the beneficial aspect of diversified workforce.
 Encourages innovation
 Creative approaches
 Well advanced talents
 Enhancement in profitability and productivity

6. What are the biggest diversity issue in the workplaces.
 Acceptance and respect
 Accommodation and belief
 Ethnic and culture difference
 Language and communication
15. Is diversity training programme can be beneficial to organisation in manner as enhancement
in productivity, retention rate and engagement.
 Yes
 No
 May be
Theme 1: Yes, diversified workforce enhances the profitability and productivity to the
enterprise.
Do you think diversified
workforce aids to enhance the
profit and productiveness to the
enterprise. Frequency %
Yes 26 86.67%
No 2 6.67%
May be 2 6.67%
Total 30 100.00%

Interpretation- As per the above stated graph this can be noted that diversified workplaces helps
to enhance the productiveness and profitableness. Henceforth, the total number of the
respondents are 30. In this, 26 employee said yes, 2 said no and other 2 are not sure of it.
Henceforth, this can be stated that diversified workforce assist to heighten the profitability and
productivity.
Theme 2: Culture diversity enhance the profitability and opportunities to workers.
2. Is culture diversity is
significant as this lead to
enhance profitability and
opportunity for workers. Frequency %
Yes 28 93.33%
No 1 3.33%
May be 1 3.33%
Total 30 100.00%
Yes No May be
0
5
10
15
20
25
30
26
2 2
Frequency

Interpretation- From above stated graph it has been reflected that culture diversity can be
defined as tool that leads to enhance the profitability and opportunity to the workers. The total
number of the respondents are 30. In this, 28 responded yes, 1 stated no and 1 is not sure of it.
Henceforth, this can be stated that diversity in culture aid to heighten the profitability and
opportunity for workers.
Theme 3: Diversified workforce increase the creativity and drive innovation.
3. Does diversified workforce
enhance creativity and drive
innovation? Frequency %
Yes 27 90.00%
No 2 6.67%
May be 1 3.33%
Total 30 100.00%
Yes No May be
0
5
10
15
20
25
30 28
1 1
Frequency

Interpretation- As per the above stated graph this can be stated that diversified workforce brings
number of talented workforce that helps to undertake new approaches within the enterprise.
Therefore, the total number of the respondents are 30. Among this, 27 stated yes, 2 stated no and
1 is not sure of it. Henceforth, this can be stated that diversified workforce to the enterprise
enhances the creativity and also aids to drive the innovation.
Theme 4: Enhancement in diversity aids to enhance the financial performance.
4. Do you think enhancement in
diversity aids to improve
financial performance. Frequency %
Yes 22 73.33%
Yes
No
May be
0 5 10 15 20 25 30
27
2
1
Frequency

No 5 16.67%
May be 3 10.00%
Total 30 100.00%
Interpretation- Based on stated graph reflected that diversity is term that aids to hire the skilled
workforce and this leads to have improvement in the financial performance. Thus, the total
participants are 30. Therefore, 22 stated yes, 5 stated no and 3 has not responded anything.
Henceforth, this can be stated that diversity is the tool that aids to enhance the financial
performance of the enterprise by hiring the skilled workforce from varied places.
Theme 5: Diversified workforce assist to enhance innovation and creative approaches to
entity.
5. What are the beneficial
aspect of diversified workforce. Frequency %
Encourages innovation 9 30.00%
Creative approaches 9 30.00%
Yes
No
May be
0 5 10 15 20 25 30
27
2
1
Frequency

Well advanced talents 6 20.00%
Enhancement in profitability
and productivity 6 20.00%
Total 30 100.00%
9
9
6
6
Encourages innovation
Creative approaches
Well advanced talents
Enhancement in profitability
and productivity

Interpretation- From above stated graph it has been stated that diversified workforce aids top
bring systematic working performance that brings innovation and creative approaches that helps
to bring positive atmosphere within enterprise. Thus, the total participants are 30. Among this, 9
stated that it aids to bring innovation, 9 said that this helps to build creative approaches, 6 stated
that this bring well advanced talents and 6 stated that this aids to increase profitability and
productivity.
Theme 6: Ethnic and culture difference is one of the major issue within the diversity.
6. What are the biggest
diversity issue in the
workplaces. Frequency %
Acceptance and respect 7 23.33%
Accommodation and belief 7 23.33%
Ethnic and culture difference 8 26.67%
Language and communication 8 26.67%
Total 30 100.00%
25
4
1
Yes
No
May be

Interpretation- Hereby, it has been stated that diversity within the workplace can bring issue
and this can be inclusive of personality, culture, gender, sexual orientation etc. Henceforth, the
total respondents are 30. Under this, 7 stated that diversity can lead to create the issue as
acceptance and respect, 7 said this can bring issue as accommodation and belief, 8 stated that this
bring the issue as ethnic and culture difference and 8 participants stated that create the issues
language and communication. Henceforth, this can be stated that diversity can also creates the
harmful consequence on the working of the enterprise.
Theme 7: Diversity training programme helps to enhance the productivity and rate of
retention.
Acceptance and respect
Accommodation and belief
Ethnic and culture difference
Language and communication
6.4 6.6 6.8 7 7.2 7.4 7.6 7.8 8 8.2
7
7
8
8
Frequency

15. Is diversity training
programme can be beneficial to
organisation in manner as
enhancement in productivity,
retention rate and engagement. Frequency %
Yes 25 83.33%
No 4 13.33%
May be 1 3.33%
Total 30 100.00%
Interpretation- The above graph stated thats diversity training programmes can assist the
organisation in number of the ways as enhancement in productivity, retention and engagement
etc. With help of creating opportunities to guide one another within the enterprise can aids to
collaborate and engage individual in the different projects. Thus, the total number of participants
are 30. In this, 25 stated yes, 4 stated no and 1 is not sure about it. In addition to this, this can be
stated that diversity training aids to bring effective and efficient working enterprise that helps to
bring competitive advancement.
Communicate research outcomes in appropriate manner.
CONCLUSION
Hereby, it can be summarized that diversity within the workplace is defined as vital
process for employees as this aids to build a great reputation for the enterprise. It is one of the
systematic term that leads to enhance the profitability and also develops the opportunity for the
workers. Henceforth, workplace diversity is one of the significant process that helps to bring
productive results.
This research study is based on to access the impact of managing cultural diversity within
the enterprise. Furthermore, report has outlined the aims and objectives to the given topic of

research. Investigator have used varied research methodologies to undertake the proposed
research study in depth and reliable manner. Lastly, researcher has undertaken the analysis and
findings to collect the detailed analysis to the research.
Recommendation-
The suggestive measures has been given on to identifies the ways that aids to boost the
diverseness and inclusive work practices. These are defined in the following manner as are-:
 The managers and responsible authorises of the Tesco should take the initiatives to build
the diversified work practices that aids to enhance the productivity. Henceforth,
diversified and inclusion practices diverse the different talents together that working
towards to accomplish the common goal to the enterprise.
 The quoted enterprise should promote the diversified work practices as this aids to
enhance the employee morale and also leads to employee to perform the desire work in
the more effectively and efficiently manner. It can be one of the effective way that helps
to build competitive advancement within the enterprise.
 The organisation should adopt the diversity as this aids to enhance the diversity within
the leadership team and this also leads to more and bring better innovative results. It
isone of the effective way that aids to advanced and improved the financial performance
of the enterprise.
 The quoted should take the efforts to develop the diversified work practices as this
positively impacts the teamwork with help of enhancing the creativity, innovation,
flexibility, productivity, information sharing approach to undertake the working of the
enterprise in effective and efficient manner.
Reflect on the effectiveness of method applied in research.
The present research topic is based on to determine the impact of managing cultural
diversity within the enterprise. In order to undertake the research activities effectively researcher
has used research methodologies that aids to undertake research study properly. In order to
undertake the research, I have used interpretivism research philosophy as this helped me to
interprets the elements to the study. On the other hand, I have used inductive research approach
and this aids to undertake the observation to the proposed research study. To undertake the
present research study effective I have used descriptive research study so that there can be
possibility to gather the detailed information about the research topic.

Furthermore, I have used primary data collection approach to gather the first hand
information from the respondents with undertaking the questionnaire survey. To undertake the
proposed research study, I took the sample random technique with selecting the sample size as
the 30 respondents as employees. This has been identified with the use of non- probabilistic
approach. To carry out the present research study the researcher has used the qualitative
approach as this is scientific technique that aids to undertake the observation that allows to
collect the non-numerical data. This has been one of the effective way that has been used to
undertake the research study in proper manner. Furthermore, researcher has used the approaches
that aids to undertake the study in both reliable and effective manner.
Consider alternative research methodologies to get research outcome.
The present research is based on to determine the impact of managing cultural diversity
within the enterprise. Henceforth, research could have the use of alternative research
methodologies to undertake the research in effective and efficient manner. To carry out the
proposed research study, I could have used of inductive approach as this can allow to start with
the observation and theories can be proposed towards to end to the process of research as a result
of observation. I could have used the positivism research philosophy that is based on the natural
phenomena and this can also allows to reveal the true nature that operates within the society.
To undertake the proposed research study, I could have used exploratory research design
as this aids to develops the operational definition and also intended to establish the priorities that
supports to improve the final outcomes to research. Furthermore, I could have used the
quantitative techniques as this could aids to analyse the information with the use of the tool as
SPSS, statistical analysis etc. This technique could helps to undertake the research study in depth
and reliable manner.

REFERENCES
Books and journals
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overview. Group Processes & Intergroup Relations. 9(4). pp.459-466.
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performance and commitment in the workplace (Vol. 375). New York, NY: McGraw-Hill
Irwin.
Greene, A. M., 2019. HRM, Equality and Diversity. The SAGE Handbook of Human Resource
Management. p.238.
Klarsfeld, A. and et.al., 2016. Comparative equality and diversity: main findings and research
gaps. Cross Cultural & Strategic Management. 23(3). pp.394-412.
Kumar, R., 2019. Research methodology: A step-by-step guide for beginners. Sage Publications
Limited.
Ledford, J.R. and Gast, D.L., 2018. Single case research methodology: Applications in special
education and behavioral sciences. Routledge.
Litosseliti, L. ed., 2018. Research methods in linguistics. Bloomsbury Publishing.
Mackey, A. and Gass, S. M., 2015. Second language research: Methodology and design.
Routledge.
Moore, S. and Tailby, S., 2015. The changing face of employment relations: equality and
diversity. Employee Relations. 37(6). pp.705-719.
Nachmias, S., Aravopoulou, E. and Caven, V., 2019. Diversity and Equality Issues in Modern
Organisations. In Inequality and Organizational Practice (pp. 17-43). Palgrave
Macmillan, Cham.
Ashe, S. and Nazroo, J., 2017. Equality, diversity and racism in the workplace: A qualitative
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Monro, S., 2016. LGBT Equality Policies–Key Debates.
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