The Strategic Process of ERP Implementation

The Strategic Process of ERP Implementation 0
Title: The Strategic Process of ERP Implementation
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The Strategic Process of ERP Implementation 1
Executive Summary
This report summarizes the need for Enterprise Resource Planning (ERP) system in the
organization-Supreme Dry Cleaners. A feasibility analysis has been conducted to assess the
practicability of ERP implementation. The issues that arise from the misalignment of business
processes and strategic alignment are studied. The different risks associated with BPR and ERP-
a detailed analysis of the benefits and limitations have been discussed. The current business
processes are studied. Proposed changes to be made for the implementation of ERP have been
provided, followed by a conclusion.
Contents

The Strategic Process of ERP Implementation 2
Introduction......................................................................................................................................3
The Requirement for ERP (Enterprise Resource Planning) System...............................................3
A Feasibility Analysis......................................................................................................................4
An Overview of Issues Arising Out of the Misalignment of Business Processes and
Organizational Strategy...................................................................................................................6
Risks Associated with BPR and ERP Customization......................................................................8
Current Business Processes.............................................................................................................9
Proposed Changes to the Business Processes................................................................................11
Conclusion.....................................................................................................................................12
References......................................................................................................................................13

The Strategic Process of ERP Implementation 3
Introduction
Supreme Dry Cleaners are one of the biggest names of Sydney. The company operates
six stores in different locations, namely-Earlwood, Ashfield, Rose Bay, Surrey Hills and
Drummoyne. The laundry, cleaning and delivery services are being run in a traditional format.
The Supreme Dry Cleaners need to implement the ERP (Enterprise Resource Planning) System
for recording the data in an efficient way (Chen, Razi and Rienzo, 2011).
The Requirement for ERP (Enterprise Resource Planning) System
The company needs to anticipate the laundry counts, delivery schedules, orders and
provides Laundry management services with its multiple branches to operate with efficiency.
Following points are enumerated below-
1. Invoice ERP system-ERP systems are growing rapidly and the company needs to
identify the need of implementing an Invoicing ERP software. The printing and re-
printing of invoices and application of Invoice templates is a difficult process that
requires the Supreme Dry Cleaners to understand the need for an ERP system. The
company needs to hire the talented managers that can effectively work on the ERP
system and manage the store. The company needs to understand the significance of
intuitive applications and documenting the stock counts requires an ERP system
(Hofmann, 200).
2. Billing system- The management of the core billing process is a cumbersome task. The
evolution of ERP billing system has changed the way the organizations are running their
business. With the launch of customer relationship management systems (CRM), the
management can manage the laundry opportunities. The ERP billing system is integral to