Project Management Plan: ERP Information System Development for AAA Law Firm
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This project management plan outlines the development of an ERP information system for AAA law firm. It includes scope, objectives, benefits, methodology, stakeholders, risks, and delivery planning.
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IFN700: Case Study Task (CST) – sem2 2018 Project Management Plan: ERP information system development for AAA law firm Name of the Student: Student ID: Tutor Name: IFN700: Case Study Task (CST) 0
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IFN700: Case Study Task (CST) – sem2 2018 Revision history Existing ContentChanged Content PBS structureObject Structure (12/10/18) Network DiagramNode Diagram (15/11/18) Operation ModelImproved Functional Objectives (25/11/18) 1
IFN700: Case Study Task (CST) – sem2 2018 Table of Contents 1. Business driver.............................................................................................................................3 2. Project objectives.........................................................................................................................3 3. Business benefits.........................................................................................................................4 4. Defining the scope.......................................................................................................................4 4.1 Scope statement.....................................................................................................................5 4.2 Product breakdown structure (PBS) and a Product flow diagram (PFD)..............................6 4.3 Work breakdown structure (WBS)........................................................................................7 4.4 Project Task Table.................................................................................................................7 4.5 Network diagram and critical path........................................................................................9 5. Justify the chosen methodology.................................................................................................10 6. Key stakeholders........................................................................................................................11 7. Outline solution.........................................................................................................................12 8. Key risks....................................................................................................................................13 9. Delivery and release planning...................................................................................................13 9.1 Gantt chart...........................................................................................................................13 10. Project control..........................................................................................................................14 11. Project costs.............................................................................................................................15 Bibliography..................................................................................................................................17 2
IFN700: Case Study Task (CST) – sem2 2018 1. Business driver The law firm would require the improvement of their operations and management of the functional development for ensuring the completion of the activities. The business driver would be constructed with the consideration of the factors and deployment of the improved functional development. The management of the activities had been helpful for aligning with the operation managementforthelawfirmsanddevelopingpropermanagementoftheinformation development for the organization. The organization needs the new system with the compact alignment management for the successful introduction of the factors. The cohesive analysis had been aligned with the simplification of the information gathering and the analysis of the factors. The following assignment had been developed with the development of the factors and aligning the project management information development. 2. Project objectives The following are the objectives of the project of ERP information system development for AAA law firm, To develop an ERP based information system for improving the operations of the activity development Toensurethecompleteactivitymanagementandimplyingthesuccessful completion of the project To imply the management of the activities and listing the improvement of the activities and aligning the significant development To complete the project in the estimated time and budget for successfully completing the assignment 3
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IFN700: Case Study Task (CST) – sem2 2018 3. Business benefits The implication of the project of ERP information system development for AAA law firm would result in managing and improving the operations for developing the successful integration and management. The analysis would be successfully deployed with the utilization of the factors and improving the management process. The benefits of implying the project are explained below, Specific – ERP information system would help in managing the records of the law firm, identificationofthelegalservices,skillsandqualificationtestimonials,andproposal documentation. Measurable – ERP information system would help in managing the transaction logs and the access to information processing. Registering development would be implied with the formation and listing the coherent management of the factors. Assignable – ERP information system would help in improving the complete management of the activities and development of successive information Realistic – The operations of the law firms would be increased with the management of the successful development Time-related – The time related activities would be implied with the successful integration and development of the functional management 4. Defining the scope 4
IFN700: Case Study Task (CST) – sem2 2018 The project of ERP information system development for AAA law firm scopes for developing an ERP information system for taking care of the improved functional analysis. The project scope can be divided into in scope and out of scope. The in scope items of the project are projectplandevelopment,scopemanagementplan,designdevelopment,information management, system development, and closure documentation. 4.1 Scope statement The followingisthescope statementfor the projectof ERPinformationsystem development for AAA law firm, ‘The project scopes for developing an ERP based information system for AAA law firm with the concept for improving the management of the successful information management and improving functions of documentation and processing for the law firm.’ 5
IFN700: Case Study Task (CST) – sem2 2018 4.2 Product breakdown structure (PBS) and a Product flow diagram (PFD) The product breakdown structure (PBS) and Product Flow Diagram (PFD) for the project of ERP information system development for AAA law firm is shown below, ERP information system development for AAA law firm Initialization Analysis of requirements Charter Documentation PID documentation Team members appointment Kick off Planning phase Schedule Estimation Resource Estimation Finance Management Quality Management Risk Management Acceptance Criteria Communication Process Procurement management Plan Approval Execution phase Business Needs Identification ERP Vendor Selection Customization of functions Migration of data Infrastructure checking Operation Development Change management Technology Development Testing System inteegration testing User acceptance testing Executed Phase Closing phase Post project review Stakeholder sign off Post go-live support Closed Figure 1: Product Breakdown Structure 0 -ERP information system development for AAA law firm 1 -Initialization 1.1 -Analysis of requirements1.2 -Charter Documentation1.3 -PID documentation1.4 -Team members appointmentM1 -Kick off 2 -Planning phase 2.1 -Schedule Estimation2.2 -Resource Estimation2.3 -Finance Management2.4 -Quality Management2.5 -Risk Management2.6 -Acceptance Criteria2.7 -Communication Process2.8 -Procurement managementM2 -Plan Approval 3 -Execution phase 3.1 -Business Needs Identification3.2 -ERP Vendor Selection3.3 -Customization of functions3.4 -Migration of data3.5 -Infrastructure checking3.6 -Operation Development3.7 -Change management3.8 -Technology Development3.9 -Testing3.10 -System inteegration testing3.11 -User acceptance testingM3 -Executed Phase 4 -Closing phase 4.1 -Post project review4.2 -Stakeholder sign off4.3 -Post go-live supportM4 -Closed Figure 2: Product Flow Diagram 6
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IFN700: Case Study Task (CST) – sem2 2018 4.3 Work breakdown structure (WBS) The work breakdown structure for the project of ERP information system development for AAA law firm is shown below, ERP information system development for AAA law firm Initialization Analysis of requirements Charter Documentation PID documentation Team members appointment Kick off Planning phase Schedule Estimation Resource Estimation Finance Management Quality Management Risk Management Acceptance Criteria Communication Process Procurement management Plan Approval Execution phase Business Needs Identification ERP Vendor Selection Customization of functions Migration of data Infrastructure checking Operation Development Change management Technology Development Testing System inteegration testing User acceptance testing Executed Phase Closing phase Post project review Stakeholder sign off Post go-live support Closed Figure 3: Work Breakdown Structure 4.4 Project Task Table 7
IFN700: Case Study Task (CST) – sem2 2018 The task table for the project of ERP information system development for AAA law firm is given below, WBSTask NameDuratio nStartFinish 0ERP information system development for AAA law firm41 daysMon 10/22/18 Mon 12/17/18 1Initialization14 daysMon 10/22/18Thu 11/8/18 1.1Analysis of requirements4 daysMon 10/22/18Thu 10/25/18 1.2Charter Documentation4 daysFri 10/26/18Wed 10/31/18 1.3PID documentation5 daysFri 10/26/18Thu 11/1/18 1.4Team members appointment6 daysThu 11/1/18Thu 11/8/18 M1Kick off0 daysWed 10/31/18 Wed 10/31/18 2Planning phase13 daysThu 11/1/18Mon 11/19/18 2.1Schedule Estimation5 daysFri 11/2/18Thu 11/8/18 2.2Resource Estimation7 daysFri 11/2/18Mon 11/12/18 2.3Finance Management6 daysFri 11/9/18Fri 11/16/18 2.4Quality Management5 daysFri 11/9/18Thu 11/15/18 2.5Risk Management7 daysThu 11/1/18Fri 11/9/18 2.6Acceptance Criteria6 daysThu 11/1/18Thu 11/8/18 2.7Communication Process5 daysFri 11/9/18Thu 11/15/18 2.8Procurement management7 daysFri 11/9/18Mon 11/19/18 M2Plan Approval0 daysThu 11/8/18Thu 11/8/18 8
IFN700: Case Study Task (CST) – sem2 2018 4.5 Network diagram and critical path The network diagram and the critical path of the project of ERP information system development for AAA law firm is shown below, 28 3 5 6 11 2033 10 19 18 9 34 14 16 1221 22 13 25 26 23 24 31 15 27 29 28324 Figure 4: Network Diagram IDTask Mode WBSTask NameDuration 21.1Analysis of requirements4 days 41.3PID documentation5 days 82.1Schedule Estimation5 days 152.8Procurement management7 days 283.11User acceptance testing17 days 324.2Stakeholder sign off3 days Project planner,Project manager Project planner Project planner, Supervisor Project planner, Supervisor,Finanacial manager Supervisor,Technical engineer Project manager SMTWTFSSMTW Oct 14, '18Nov 4, '18Nov 25, '18Dec 16, '18Jan 6, '19 Figure 5: Critical Path Identification 5. Justify the chosen methodology ThePrince2methodologyhasbeenselectedforidentifyingtheutilizationofthe successive and improved management processing. The implication would be helpful for making sure that the project plan is executed successfully. The Prince2 methodology would align with 10
IFN700: Case Study Task (CST) – sem2 2018 the consideration for the execution of the factors. The Prince2 methodology would be helpful for aligning with the concept of improved factor development. The methodology has been selected for the following points, ImprovedPlanDevelopment:Prince2allowsthedevelopmentoftheimproved management process. It would make sure that the foundation of the effective planning and development. Prince2 follows the structure of 5 step model (initiating, planning, developing, monitoring, and closing) for the completion of the project plan. Resource Management:Prince2 allows the significant management of the factors for developing the improved functional development. The resource management has been eased with the consideration of the factors and development of aligned management. The construction management would be implied with the utilization of the factorial development. 6. Key stakeholders The key stakeholders of the project include the owners, project quality head, operation head, end users, project manager, and sponsors. They are highly impacted and play a vital role in the completion of the project activity. RoleNameContact InformationPowerImpact OwnerAlice Keithalice.keith@****mail.com +41-****-**** HighHigh SponsorAmanda Jonesamanda.jones@****mail.com +41-****-**** HighHigh Project Manager Chuck Janejane.chuck@****mail.com +41-****-**** LowHigh Quality HeadKristie Billbill.kristie@****mail.com +41-****-**** HighLow End UserJack Mathewmathew.jack@****mail.com +41-****-**** LowLow Operation HeadPerry ConnorPerry.connor@****mail.comHighLow 11
IFN700: Case Study Task (CST) – sem2 2018 +41-****-**** 12
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IFN700: Case Study Task (CST) – sem2 2018 7. Outline solution The change management would be helpful for taking care of the factors and developing the management for developing the proper plan estimation. The following is the outline solution structure for the project of ERP information system development for AAA law firm, 1 1.11.21.31.4M1 2 2.12.22.32.42.52.62.72.8M2 3 3.13.23.33.43.53.63.73.83.93.103.11M3 4 4.14.24.3M4 Initialization $3,880.00232 hoursAnalysis of requirements $1,120.0064 hours Charter Documentation $480.0032 hours PID documentation $600.0040 hours Team members appointment $1,680.0096 hours Kick off $0.000 hours Planning phase $11,920.00920 hoursSchedule Estimation $1,000.0080 hours Resource Estimation $2,520.00168 hours Finance Management $1,440.0096 hours Quality Management $1,400.00120 hours Risk Management $1,120.00112 hours Acceptance Criteria $1,200.0096 hours Communication Process $1,000.0080 hours Procurement management $2,240.00168 hours Plan Approval $0.000 hours Execution phase $52,040.004,456 hoursBusiness Needs Identification $4,800.00360 hours ERP Vendor Selection $1,920.00192 hours Customization of functions $4,200.00360 hours Migration of data $4,480.00384 hours Infrastructure checking $5,440.00544 hours Operation Development $6,840.00456 hours Change management $8,640.00720 hours Technology Development $6,120.00544 hours Testing $2,400.00240 hours System inteegration testing $4,480.00384 hours User acceptance testing $2,720.00272 hours Executed Phase $0.000 hours Closing phase $1,200.0072 hoursPost project review $360.0024 hours Stakeholder sign off $480.0024 hours Post go-live support $360.0024 hours Closed $0.000 hours Figure 6: Solution Structure Development 13
IFN700: Case Study Task (CST) – sem2 2018 8. Key risks The information management would be implied with the management of the successful formation of the risk identification. The major risk factors for the project of ERP information system development for AAA law firm include, RiskRisk TypeProbabilit y ImpactMitigation Strategy Over budgetFinancialHighMediumAvoid risk - change the plan to circumvent the problem Delayin Completion PerformanceHighLowAccept risk - take the chance and possible consequences of the threat happening System Design Issues TechnicalLowHighTransfer risk - outsource the risk to a third partyeitherthroughinsuranceorby outsourcing the responsibility Functional Issues TechnicalMediumHighMitigate risk - reduce the probability and/or impact through planned actions 9. Delivery and release planning 9.1 Gantt chart 14
IFN700: Case Study Task (CST) – sem2 2018 IDTask Mode WBSTask NameDuration 00ERP information system development for AAA law firm 41 days 11Initialization14 days 21.1Analysis of requirements4 days 31.2Charter Documentation4 days 41.3PID documentation5 days 51.4Team members appointment6 days 6M1Kick off0 days 72Planning phase13 days 82.1Schedule Estimation5 days 92.2Resource Estimation7 days 102.3Finance Management6 days 112.4Quality Management5 days 122.5Risk Management7 days 132.6Acceptance Criteria6 days 142.7Communication Process5 days 152.8Procurement management7 days 16M2Plan Approval0 days 173Execution phase24 days 183.1Business Needs Identification15 days 193.2ERP Vendor Selection12 days 203.3Customization of functions15 days 213.4Migration of data16 days 223.5Infrastructure checking17 days 233.6Operation Development19 days 243.7Change management18 days 253.8Technology Development17 days 263.9Testing15 days 273.10System inteegration testing16 days 283.11User acceptance testing17 days 29M3Executed Phase0 days 304Closing phase27 days 314.1Post project review3 days 324.2Stakeholder sign off3 days 334.3Post go-live support3 days 34M4Closed0 days Project planner,Project manager Finanacial manager Project planner Project planner,Project manager 10/31 Project planner, Supervisor Project planner,Finanacial manager,Human resource manager Project planner,Finanacial manager Supervisor,Finanacial manager,Risk analyst Risk analyst,Tester Project planner, Supervisor Project planner, Supervisor Project planner, Supervisor,Finanacial manager 11/8 Supervisor,Database manager,Human resource manager Supervisor,Technical engineer Risk analyst,Technical engineer,Project planner Database manager,Technical engineer,Tester Supervisor,Risk analyst,Technical engineer,Tester Database manager,Project manager,Technical engineer Project planner, Supervisor,Database manager,Risk analyst,Technical engineer Supervisor,Database manager,Risk analyst,Technical engineer Risk analyst,Tester Supervisor,Database manager,Technical engineer Supervisor,Technical engineer 11/19 Project planner Project manager Project planner 12/3 SMTWTFSSMTWTFSS Oct 14, '18Nov 4, '18Nov 25, '18Dec 16, '18Jan 6, '19Jan 27, '19 Figure 7: Gantt chart of the project 10. Project control ThefollowingarethecontrolmeasurefortheprojectofERPinformationsystem development for AAA law firm, Development of the checklist and identifying the probable issues allocated with it Tracking project with the help of Ms-Project Gantt chart Cost Budget Management for making sure the cost are defined 15
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IFN700: Case Study Task (CST) – sem2 2018 Bibliography Cleden, D. (2017).Managing project uncertainty. Routledge. Coombs, C. R. (2015). When planned IS/IT project benefits are not realized: a study of inhibitors andfacilitatorstobenefitsrealization.InternationalJournalofProject Management,33(2), 363-379. Fleming, Q. W., & Koppelman, J. M. (2016, December). Earned value project management. Project Management Institute. Harris, E. (2017).Strategic project risk appraisal and management. Routledge. Harrison, F., &Lock,D.(2017).Advancedprojectmanagement:astructuredapproach. Routledge. Hornstein, H. A. (2015). The integration of project management and organizational change management is now a necessity.International Journal of Project Management,33(2), 291-298. Kerzner, H., & Kerzner, H. R. (2017).Project management: a systems approach to planning, scheduling, and controlling. John Wiley & Sons. Ko, D. G., & Kirsch, L. J. (2017). The hybrid IT project manager: One foot each in the IT and business domains.International Journal of Project Management,35(3), 307-319. Marchewka, J. T. (2014).Information technology project management. John Wiley & Sons. Nicholas, J. M., & Steyn, H. (2017).Project management forengineering, business and technology. Routledge. 18
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IFN700: Case Study Task (CST) – sem2 2018 Svejvig, P., & Andersen, P. (2015). Rethinking project management: A structured literature review with a critical look at the brave new world.International Journal of Project Management,33(2), 278-290. Terlizzi, M. A., de Souza Meirelles, F., & de Moraes, H. R. O. C. (2016). Barriers to the use of an IT project management methodology in a large financial institution.International Journal of Project Management,34(3), 467-479. 19